Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
May 18,2020

Bengaluru, May 18: Karnataka education minister S Suresh Kumar on Monday announced the SSLC examination dates. Earlier, Karnataka SSLC examinations were to be held between March 27 and April 9, 2020, but had to be postponed due to the outbreak of Covid-19 pandemic and the subsequent lockdown.

The minister announced that Karnataka Secondary Education Examination Board (KSEEB) will conduct SSLC examination between June 25 to July 4 and the PUC exam for English paper will be held on June, 18, 2020.

"Examinations for Secondary School Leaving Certificate (SSLC) will be conducted between June 25 and July 4 in Karnataka. Exams for English paper of Pre-University Course (PUC) will he held on June 18: Karnataka Education Minister S Suresh Kumar," ANI tweeted.

The minister for primary and secondary education had held a meeting with the department officials to discuss the feasibility of conducting the exam.

Modalities of conducting the examination in the current situation of the COVID 19 pandemic while taking care of interests of students is of paramount importance, S Suresh Kumar said adding these issues have been kept in mind while finalising the schedule.

With inter-state and inter-district mobility a major issue with public transport not available and also due to 14-day institutional quarantine norms, the minister had told TOI that an idea has been introduced to allow students appear for the examination in the district where they presently are than at their designated examination centre.

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News Network
May 10,2020

Mangaluru, May 10: The Yenepoya Medical College Hospital at Deralakatte here has become the first private hospital in Dakshina Kannada district to get coronavirus (COVID-19) testing approval.

The laboratory at the hospital has received the nod from the Indian Council of Medical Research (ICMR) to conduct tests for COVID-19, a release here said.

Dakshina Kannada will now have two centres for coronavirus tests, the first one being the district Wenlock hospital, the designated hospital for Covid-19.

ICMR has approved 33 testing centres in the state of which 21 are government hospitals and 12 are private hospitals.

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News Network
April 24,2020

Bengaluru, Apr 24: Karnataka is likely to start Convalescent Plasma Therapy for COVID-19 patients, who are critical, from tomorrow, Medical Education Minister K Sudhakar said here on on Friday. "We have already got approval for Convalescent Plasma Therapy.

There is no need for any special permission for it....when I was in BMC (Bangalore Medical College) I spoke to We may probably start it for the first patient from tomorrow itself. The donor has also agreed," Sudhakar said.

Speaking to reporters here, he said the convalescent Plasma Therapy was only for patients who are critical, in Intensive Care Units or on ventilator. According to the latest update, five COVID-19 patients are in ICUs in the state.

After attending video conferencing by Union Health Minister Harsh Vardhan with health and medical education Ministers of all states, Sudhakar said the Minister lauded the good practices adopted by Karnataka in its fight against COVID-19 and asked to share the same with other states.

Responding to a question, he made it clear that COVID-19 is something that was not going to end by May 3 or by May end and like other viruses, would continue to exist. Sudhakar, who is leading the government's efforts against COVID-19 in Bengaluru and is in charge of the state war room, said many people are treating corona as a social stigma, which was not right.

There was no reason to get frightened about it as the infection can be cured, he said. "We have to take precautions so that it doesn't spread further....like fever, cold and cough- corona also can be cured... 97% people it can be cured, those with comorbidity and those above 60 years have to take some precautions. We have to bring in certain changes in our lifestyle and maintain social distancing," he added.

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