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Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
April 10,2020
Mangaluru, Apr 10: Eight people were arrested on Friday on charges of illegally arriving at Addur near the city through boat violating the lockdown.
 
Police said that Yakub and other seven in his group have been charged with criminal cases for entering the city illegally as the border between Kerala and Karnataka has been sealed and a ban on travel between the States is in effect.
 
The group had arrived through boat despite there was ban. Police are now investigating the existence of a gang who are illegally transporting people through the sea across State borders.

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News Network
May 26,2020

Bengaluru, May 26: Ministers of the central government or state governments or officers on their official duty, who are travelling across states, will be exempted from requirements of quarantine, the Karnataka government said on Monday.

The state government issued an addendum to Standard Operating Procedure (SOP) for inter-state passengers.

"Any person who gets a negative COVID test certificate (from ICMR approved lab) which is not more than two days old from the date of journey will be exempted from the requirement of institutional quarantine," read the addendum.

The state government has laid down new norms for those coming from other states (including those coming by domestic air flights).

Passengers coming from 'high prevalence states' (Maharashtra, Gujarat, Tamil Nadu, Delhi, Rajasthan, Madhya Pradesh) would be required to undergo a seven-day "institutional quarantine", which will be followed by home quarantine.

The new norms also said that home quarantine of 14 days would be necessary for the passengers coming from other states.

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News Network
February 26,2020

Mangaluru, Feb 26: Customs officials at Mangalore International Airport on Wednesday arrested a man for trying to smuggle gold worth over Rs 26 lakh by concealing it in his rectum.

The accused has been identified as Moideen Arzan, a resident of Uppala, Kasaragod.

According to police, he arrived from Dubai by an Air India flight and was attempting to smuggle the gold which he had converted in the form of paste and concealed in rubber capsules inside his rectum.

Comments

Azmath
 - 
Thursday, 27 Feb 2020

"Get rich quick and by any means syndrome"
Those Economy Saboteurs/ Smugglers are very Desperate People whose means of livelihood depends Solely on their Criminal Activities. 

 

WHAT is driving these people so crazily into CRIMINALITY?!

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