Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
April 19,2020

Mangaluru, Apr 19: In order to boost the Coast Guard's (CG) surveillance and reconnaissance capabilities on the country's west coast in Karnataka, CG OPV Varaha and CG Dornier 785 ex Kochi were pressed to service to undertake extensive surveillance.

"Both seawards and aerial surveillance of Karnataka coast line will be undertaken from Sunday," said S Babu Venkatesh, Commander, Coast Guard, Karnataka. The surveillance will be an air-sea coordinated operation.

The Coast Guard ships and aircraft maintained extensive search in the area for intercepting any suspect vessel. Indian Coast Guard ships classified various contacts in the area and kept them under constant surveillance.

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coastaldigest.com web desk
January 3,2020

Mangaluru, Jan 3: S Cube Art Gallery has successfully concluded its prestigious assignment from Airports Authority of India (AAI) to beautify Mangaluru Airport with artistic works. AAI had invited tenders for various jobs to be executed in the airport premises. S Cube Art Gallery had made a competitive bid which was subsequently followed up with presentation before selection panel and award of contract. S Cube Art Gallery bagged the contract for six works in two sectors out of the total four sectors for which the tender had been called.

The themes presented by S Cube Art Gallery showcase the Tulu culture and heritage of the people of Coastal Karnataka. The six themes selected are:

1. ‘Human Hand Flying Paper Plane’ – fibre glass and steel sculpture work installed in the circle in the outer precincts of the airport. This is a larger than life sculpture signifying the dreams and aspirations of the air travelers. Artist: Harish Kodialbail, Mangalore

2. ‘Kambala’ – fibre glass sculpture installed at the exit area of the airport. This sculpture is meant to introduce ‘Kambala’, the iconic folk sport of the region to the visitors and tourists. Artist: Harish Kodialbail, Mangalore

3. ‘Fisherman with Boat’ - fibre glass and steel sculpture installed at the entrance to departures lounge of the airport. It symbolizes the fishing culture of the coastal region depicting the soaring aspirations, life of courage and adventure as well as the daily struggles of the fisher folk. Artist: Harish Kodialbail, Mangalore

4. ‘Tiger Dance’ - fibre glass and steel sculpture installed at the arrivals lounge of the airport. This work depicts the world famous ‘Mangalore Pilivesha’ showing tiger dancers in various typical postures to the visiting tourists. Artist: Harish Kodialbail, Mangalore

5. ‘Folk Art Forms’ – six individual terracotta sculptures with Tulunadu cultural themes installed alongside the domestic and international corridors of the airport. Artist: Venki Palimaru, Udupi

6. ‘Jain Miniature Paintings’ – Jain miniature paintings (18x6 feet) – Two works of acrylic on canvas displayed on the wall on either sides of the exit area. The work was conceived after referring to authentic traditional Jain paintings in Moodbidri Jain Mutt and Shravanabelagola Mutt. Artist: Reshma S. Shetty, Mangalore

The total value of the contract was Rs. 56 lakhs. The work was completed over a period of six months and concluded in the month of July, 2019.  S Cube Art Gallery is grateful to the Airports Authority of India for giving the opportunity to participate in this project and showcase the artistic talents of the region.

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News Network
May 3,2020

Bengaluru, May 3: Five more COVID-19 cases have been reported from Karnataka, taking the total number of coronavirus cases in the state to 606, the state government said on Sunday.

The total number of cases includes, 25 deaths and 282 discharged.

"Five new COVID-19 positive cases have been reported in Karnataka from 2nd May, 5 pm to 3rd May, 12 noon; taking the total number of positive cases to 606 which includes 25 deaths and 282 discharges," the government stated.

According to the statement, out of the five cases, three have been reported from Kalaburagi and two have been identified from Mudhol.

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