While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
Ache din ki maa ki aur Modi ki .....
Modi visits all country for yoga publicity.
Why he is silent on protecting cows(hindu god) in foreign country ?
RSS and all hindu Groups should approach foreign country to stop killing their Gods, If foreign country rejects their proposal then they should take actions to boycott foreign goods.
Is there any man in RSS or Hindu group to stop killing of Hindu God in the world ?
Impotent people can bark in their boundary only with their hired media.
After all God is more important than Yoga.
WHO ARE THE JUDGES?
NOW A COW IS SAFE THAN A HUMAN BEING.
AMERICA imports and eats hindu god daily. Why modi is silent on this issue ?
He should approach other country to protect hindu god. Which is weaker by nature.
Impotent justice from impotent people. Expecting justice from idol worshipper is totally wrong.
Kabir Meat exporting company is run by RSS people. It kills millions of Hindu God daily.
Why there is no FIR against them?
Modi has given subsidy to kill hindu god.
If the did kill a cow they do deserve punishment , Did modi make him kill a cow ?
This is called justice....?
Modi Government is trying to get these murderers out from the jail to use them in the upcoming election in Uttar Pradesh....what a tragedy...there is no value for human kind...no humanity left in this country...by hook or crook these crooks want to rule the country....
HEADS UP TO OUR INDIAN LAW,
ACCHE DIN KI CHAMATH KAAAR...
Delay tactics to Justice, so grieved family get fed up by this way...common ppl loose confidence on law system in our country
Why there is no FIR against Sangeet Som who is killing cow every day and exprting under Al Anam and other company name? Can the activists and govt take any action against this guy?
What a joke yar,,,,,,this is the stupid RSS and BJP
A big Joke of the year
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