Mangaluru, Jun 5: Here is a good news for frequent air travellers. The ministry of civil aviation is considering a proposal to improve the passenger rights including double refund in case of boarding denial.
In present situation, if an airline denies you boarding at the last minute under some pretext even after advance confirmation of the ticket, you can only get your ticket fair refunded.
You need to shell out double the amount for an alternative flight to the same destination as spot booking is always expensive. You can only curse the airline for overbooking' the plain and fooling you.
However, if the passenger-centric measures of the ministry come through, airlines would pay you fine too while refunding the ticket fair.
As per the new rules, passengers who report to the airport on time before the scheduled departure of the flight and are denied boarding by airlines will get double the amount of the original ticket price or the cost of the ticket on that particular date, whichever is less.
The compensation for flight delays and cancellations would also be enhanced. Aggrieved air passengers would also be able to register complaints with and redress grievances from the Directorate General of Civil Aviation (DGCA) via an online platform.
Comments
Good move.....implement such punishments in all walks of Govt departments.....Then our India will march ....... Naren from Singapore will definitely think of shifting to India permanently......
Whether it applies for Air India Express ??
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