Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Now all like minded should unite and eradicate all the malpractices in the name of religion like :
- Caste system- Upper, lower, Dalit etc.....
- Praying multiple Gods, also praying to Devils, Ghosts
- Fortune telling like horoscope. These can be seen on many Indian TVs.
- Telling the man made stories - that God and giants fight and God is loosing.
- Madai snana in Karanataka,
- Devadasi system in most of the South Indian states
Generally, stick to Vedas and practice it. These are more convincing than man made other books.
The best thing is if you found practical and true, get and follow from other religions.
Where are Ram sena, Bajarangadal ,VHP,ABVP.......? Why not Hindu is ondu in this case. Why not crocodile tears in this case. Wake up fear real creator.
Prostitution Racket using God's Name.. Sick people. This is bcoz of false believes.. Gvt should enforce BAN on it. many poor girls are trapping under this false believes.
Would they agree with SC? May be the order has to come from Nagpur and its never going to happen.
TO those who are ARROGANT
ALLAH says in QURAN: O MANKIND, We have created YOU from a male and a female and have made YOU into nations and tribes for YOU to know ONE another. Truly, the noblest of YOU with God is most PIOUS. Truly, God is all KNOWING, All AWARE - QURAN 49:13
Islam REJECTS certain individuals or nations being favored b'cos of their wealth, power or RACE. ALLAH created human beings as EQUALS who are to be distinguished from each other only on the basis of their faith and PIETY.
Prophet Muhammad pbuh said : O people! Your God is ONE and YOUR forefather (Adam) is ONE. An ARAB is NOT better than a NON-ARAB & a NON-ARAB is not better than an ARAB, and a White person is not better than a BLACK person & a BLACK person is not better than a WHITE person EXCEPT BY GOOD DEEDS & PIETY.
Do YOU know even DALITS also should not be looked down.... If U guys continue to oppress people & did not recognise the true God surely HELL will be the destination. Please READ what God speaks its not just for high class.. everyone can access to GOD's word.
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