Emirates ID holders can now Skype Eida officials

December 25, 2013

Skype_Eida

Abu Dhabi, Dec 25: All Emirates ID holders in the UAE may now communicate with the Emirates Identity Authority (Eida) through an official account on Skype that does not break laws preventing Skype usage in the country.

According to a senior official, the software, mainly designed by Microsoft Skype Division for calling other people on their computers or phones, will help customers communicate with the authority round the clock for free, through instant messaging and a voice-over-IP service.

Amer Al Mahri, Director of Government Communications & Community, said Eida was now in communication with customers through 14 channels, and these are meant to keep applicants in direct contact, receive and respond to their queries, comments, suggestions, and complaint.

Al Mahri said “We have specified a special well-trained team to better communicate with customers locally and abroad on our official account: (EmiratesID_skype).”

The authority urges all customers to instal the #EmiratesID #MobileApp on their smartphones and tablets and share their experience. Earlier, the Emirates Identity Authority launched a new interactive initiative titled “Ask Hamad” through its account on Twitter. The initiative is aimed at boosting Emirates ID’s interaction with its customers, responding to their queries and feedback and solving their complaints.

“Our account on twitter (@EmiratesID) has become a certified source for all information on the authority activities and services, let alone being protected against hacking and viruses.”Al Mahri said the initiative was the first of its kind in the UAE where it will be launched on a weekly basis, noting that it stimulates the (Online Open Day) as an interactive mechanism to directly communicate with customers who use Twitter and follow Emirates ID’s account (@EmiratesID).

Al Mahri added that the initiative is in line with Emirates ID’s keenness to consistently communicate with its customers and interact with them through their favourite channels and thereby reach them through their smartphones and tablets in an innovative way through a cartoon character derived from the UAE heritage.

“Enhancing Emirates ID presence on social media channels comes in line with its strategic plan 2010-2013 which focuses on developing the level of services provided to customers towards achieving their satisfaction. Al Mahri pointed out that in mid-2012, Emirates ID launched a Twitter account under the name @EmiratesID_Help as an additional interactive channel with the public besides its official channels on Facebook, Twitter and YouTube.

The Emirates Identity Authority has affirmed the legality of using its account on Skype (EmiratesID_skype). Al Mahri told Khaleej Times on Tuesday that they contacted the concerned organisations and got permission for creating our Skype account which is based on computer or smartphone communication, and needs internet access.

He said though the Skype Call service was banned by the Telecommunications Regulatory Authority, the chat-based, and there is no phone or mobile number to communicate with the public through their skype account.

“There is no landline or mobile phone number to communicate through this Skype account through which Skype Call is not accessible for being banned in the country.”

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Gulf News
April 12,2020

Hyderabad, Apr 12: In the backdrop of rising tide of anti-Muslim hatred and Islamophobia on the social media, a company in Dubai sacked an employee from Hyderabad for his hate-filled posts on Facebook.

Bala Krishna Nakka from Hyderabad, who was working as Chief Accountant at Dubai’s Moro Hub Data Solutions Company, was sacked after his Facebook went viral evoking widespread condemnation. The man had posted images on his Facebook page which showed Muslims as suicide bombers wearing bombs in the form of coronavirus cells.

It triggered demands both on Facebook and Twitter for action against him. In a quick response the company announced that the person was being sacked from his job, as the company had zero tolerance towards hate propaganda.

Moro Hub said in a statement: “At Moro, we take a zero tolerance attitude to material that is or may be deemed Islamophoic or hate speech. The tweets that we have been alerted to do not, in any way, reflect Moro’s brand values.”

Since the outbreak of coronavirus in India, a more intense hate propaganda has been unleashed by right wing elements on social media targeting India’s Muslim minority, some of whom are based in Gulf region.

As both the mainstream media, especially Indian TV channels, as well as social media users, have unleashed a campaign linking the spread of virus to a Muslim missionary organisation, the Tableeghi Jamaat, in India, a fresh war of words has broken out on social media.

While some activists have taken up it on themselves to highlight the hate propaganda and draw the attention of employers to such hate mongers, the right wing social media handles have also launched their own counter-offensives against such activists.

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Agencies
June 20,2020

Riyadh, Jun 20: Saudi Arabia will end a nationwide curfew and lift restrictions on businesses from Sunday morning after three months of lockdown to curb the spread of coronavirus, state news agency SPA quoted a source in the interior ministry as saying on Saturday.

The curfew will be lifted as of 6 AM local time on Sunday. Restrictions will remain, however, for religious pilgrimages, international travel and social gatherings of more than 50 people.

The kingdom introduced stringent measures to curb the spread of the novel coronavirus in March, including 24-hour curfews on most towns and cities.

In May, it announced a three-phase plan to ease restrictions on movement and travel, culminating in the curfew completely ending on June 21.

The number of coronavirus infections has risen in recent weeks following a relaxation of movement and travel restrictions on May 28.

The kingdom has recorded 154,223 cases of COVID-19 and a total of 1,230 deaths, the highest in the six-nation Gulf Cooperation Council.

Saudi Arabia plans to limit numbers at the annual haj pilgrimage to prevent a further outbreak of coronavirus cases, sources familiar with the matter told Reuters earlier this month.

Some 2.5 million pilgrims visit the holiest sites of Islam in Mecca and Medina for the week-long haj, a once-in-a-lifetime duty for every able-bodied Muslim who can afford it. Saudi Arabia asked Muslims in March to put haj plans on hold and suspended the umrah pilgrimage until further notice.

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Agencies
April 27,2020

Riyad, Apr 27: The Saudi-led Arab Coalition supporting Yemen’s UN-recognized government on Monday urged all parties to end any escalation of hostilities and return to the status that existed before the Southern Transitional Council (STC) declared self-rule.

In a statement carried by the Saudi Press Agency (SPA), the coalition emphasized “the need to cancel any step that violates the Riyadh agreement and work to accelerate its implementation.” 

On Sunday, the United Arab Emirates-backed STC scrapped a peace deal with the internationally recognized government of President Abed Rabbo Mansour Hadi.

Accusing the government of corruption and mismanagement, the separatists said they would “self-govern” the key southern port city of Aden and other southern provinces.

Yemen’s Foreign Minister Mohammed Al-Hadhrami described the move as a “resumption of its (STC’s) armed insurgency and rejection and complete withdrawal from the Riyadh agreement.” 

Authorities in Yemen’s southern provinces of Hadramawt, Abyan, Shabwa, Al-Mahra and the remote island of Socotra also rejected the separatist group’s claim to self-rule.

The government said local and security authorities in the five provinces dismissed the move as a “clear and definite coup.” 

Some of the provinces issued their own statements condemning it.

The coalition appealed to all parties to “give priority to the interests of the Yemeni people over any other interests”. 

It also urged the parties involved not to lose their focus on working to achieve the goal of restoring the state, ending the Houthi “coup” and “countering terrorist organizations”.

“The Coalition has and will continue to undertake practical and systematic steps to implement the Riyadh Agreement between the parties to unite Yemeni ranks, restore state institutions and combat the scourge of terrorism,” the statement said. “The responsibility rests with the signatories to the Agreement to undertake national steps toward implementing its provisions, which were signed and agreed upon with a time matrix for implementation.”

The STC has been part of the coalition-backed forces fighting the Iran-backed Houthi militia, which seized control of the Yemeni capital Sanaa and other provinces in 2014.

The Houthi “coup” has led to the formation of the Saudi-led coalition, which had since driven away the Houthis from the south and other provinces. President Hadi’s government has made Aden as its temporary seat.

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