Facebook 'leaked' moderators' identities to suspected terrorists

June 17, 2017

San Francisco, Jun 17: : A report on Friday alleged that Facebook had put the safety of its content moderators at risk after accidentally exposing their personal details to suspected terrorist users of the social network.3000

As per The Guardian, a bug in the software, identified in late 2016, affected more than 1,000 workers across 22 departments at Facebook, who used the company"s moderation software to review and remove inappropriate content from the platform, including sexual material, hate speech and terrorist propaganda.

This all started after Facebook moderators started receiving friend requests from people affiliated with the terrorist organisations they were scrutinising.

It was later discovered by the company that the personal Facebook profiles of its moderators had been automatically appearing in the activity logs of the terror groups they were shutting down.

The report added that “of the 1,000 affected workers, around 40 worked in a counter-terrorism unit based at Facebook"s European headquarters in Dublin, Ireland. Six of those were assessed to be `high priority` victims of the mistake after Facebook concluded their personal profiles were likely viewed by potential terrorists.”

Upon coming to know about the glitch, one of the six workers fled Ireland and went into hiding in eastern Europe for five months.

The Iraqi-born Irish citizen, who is in his early twenties, said he found out that seven individuals associated with a suspected terrorist group he banned from Facebook – an Egypt-based group that backed Hamas and, he said, had members who were Islamic State sympathizers – had viewed his personal profile.

"The security glitch, which lasted for a month before Facebook was able to correct it in November, made the moderators' profiles appear in the notifications of Facebook groups that are thought to be administrated by terrorists with ties to Islamic State, Hezbollah and the Kurdistan Workers Party," the report quoted a moderator as saying.

The moderator revealed about his family's tryst with terrorism in the past - his father had been abducted and beaten, and his uncle executed in Iraq.

Confirming the security breach, a Facebook spokesperson told The Guardian that the website had made technical changes to "better detect and prevent these types of issues from occurring".

"We care deeply about keeping everyone who works for Facebook safe. As soon as we learned about the issue, we fixed it and began a thorough investigation to learn as much as possible about what happened," the spokesperson added.

After the leak was detected, Facebook convened a "task force of data scientists, community operations and security investigators".

The internal e-mails of Facebook revealed that the company warned all the employees and contracted staff it believed were affected, and also set-up an e-mail address, [email protected], to field queries from those affected.

"For those in the high-risk group, Facebook also offered counselling through its employee assistance program, over and above counselling offered by the contractor, Cpl. It also offered to install a home alarm monitoring system and provide transport to and from work to the six," the report said.

However, the moderator, who went into hiding, said that Facebook needed to do more to address their pressing concerns for their safety and families.

The moderator has filed a legal claim against Facebook and Cpl, seeking compensation for the psychological damage caused by the leak.

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News Network
March 18,2020

San Francisco, Mar 18: Facebook said a bug in its anti-spam system temporarily blocked the publication of links to news stories about the coronavirus. Guy Rosen, Facebook's vice president of integrity, said on Twitter Tuesday that the company was working on a fix for the problem.

Users complained that links to news stories about school closings and other information related to the virus outbreak were blocked by the company's automated system.

Later on Tuesday, Rosen tweeted that Facebook had restored all the incorrectly deleted posts, which also covered topics beyond the coronavirus.

Rosen said the problems were unrelated to any changes in Facebook's content-moderator workforce. The company reportedly sent its human moderators home this week because of the coronavirus outbreak.

A representative for Facebook did not immediately respond to questions on the status of Facebook's content moderators, many of whom do not work directly for the company and are not always able to work from home.

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Agencies
June 26,2020

Facebook will introduce a new notification screen on its platform that will warn users if the article they are about to share is over 90 days old, the company announced on Thursday.

“We’re starting to globally roll out a notification screen that will let people know when news articles they are about to share are more than 90 days old,” Facebook wrote in a blog post.

The social media platform had previously introduced a context button in 2018 that provides information about the sources of articles in the News Feed. Building upon that, the new feature will inform users about the timeliness of the article.

“To ensure people have the context they need to make informed decisions about what to share on Facebook, the notification screen will appear when people click the share button on articles older than 90 days, but will allow people to continue sharing if they decide an article is still relevant,” Facebook said.

The social media giant stated that timeliness is important in understanding the context of an article and curbing the spread of misinformation on the platform.

“News publishers, in particular, have expressed concerns about older stories being shared on social media as current news, which can misconstrue the state of current events. Some news publishers have already taken steps to address this on their own websites by prominently labelling older articles to prevent outdated news from being used in misleading ways,” Facebook added.

Apart from this, the platform will also be testing a similar notification screen for information related to the global Covid-19 pandemic. The notification screen will provide information about the source of the link shared in a post if the link is related to information on Covid-19. It will also direct people to its previously introduced Covid-19 information centre for “authoritative” health information, it said.

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News Network
May 30,2020

May 30: Patients undergoing surgery after contracting the novel coronavirus are at an increased risk of postoperative death, according to a new study published in The Lancet journal which may lead to better treatment guidelines for COVID-19.

In the study, the scientists, including those from the University of Birmingham in the UK, examined data from 1,128 patients from 235 hospitals from a total of 24 countries.

Among COVID-19 patients who underwent surgery, they said the death rates approach those of the sickest patients admitted to intensive care after contracting the virus.

The scientists noted that SARS-CoV-2 infected patients who undergo surgery, experience substantially worse postoperative outcomes than would be expected for similar patients who do not have the infection.

According to the study, the 30-day mortality among these patients was nearly 24 per cent.

The researchers noted that mortality was disproportionately high across all subgroups, including those who underwent elective surgery (18.9 per cent), and emergency surgery (25.6 per cent).

Those who underwent minor surgery, such as appendicectomy or hernia repair (16.3 per cent), and major surgery such as hip surgery or for colon cancer also had higher mortality rates (26.9 per cent), the study said.

According to the study, the mortality rates were higher in men versus women, and in patients aged 70 years or over versus those aged under 70 years.

The scientists said in addition to age and sex, risk factors for postoperative death also included having severe pre-existing medical problems, undergoing cancer surgery, undergoing major procedures, and undergoing emergency surgery.

"We would normally expect mortality for patients having minor or elective surgery to be under 1 per cent, but our study suggests that in SARS-CoV-2 patients these mortality rates are much higher in both minor surgery (16.3%) and elective surgery (18.9%)," said study co-author Aneel Bhangu from the University of Birmingham.

Bhangu said these mortality rates are greater than those reported for even the highest-risk patients before the pandemic.

Citing an example from the 2019 UK National Emergency Laparotomy Audit report, he said the 30-day mortality was 16.9 per cent in the highest-risk patients.

Based on an earlier study across 58 countries, Bhangu said the 30-day mortality was 14.9 per cent in patients undergoing high-risk emergency surgery.

"We recommend that thresholds for surgery during the SARS-CoV-2 pandemic should be raised compared to normal practice," he said.

"For example, men aged 70 years and over undergoing emergency surgery are at particularly high risk of mortality, so these patients may benefit from their procedures being postponed," Bhangu added.

The study also noted that patients undergoing surgery are a vulnerable group at risk of SARS-CoV-2 exposure in hospital.

It noted that the patients may also be particularly susceptible to subsequent pulmonary complications, due to inflammatory and immunosuppressive responses to surgery and mechanical ventilation.

The scientists found that overall in the 30 days following surgery 51 per cent of patients developed a pneumonia, acute respiratory distress syndrome, or required unexpected ventilation.

Nearly 82 per cent of the patients who died had experienced pulmonary complications, the researchers said.

"Worldwide an estimated 28.4 million elective operations were cancelled due to disruption caused by COVID-19," said co-author Dmitri Nepogodiev from the University of Birmingham.

"Our data suggests that it was the right decision to postpone operations at a time when patients were at risk of being infected with SARS-CoV-2 in hospital," Nepogodiev said.

According to the researchers, there's now an urgent need for investment by governments and health providers in to measures which ensure that as surgery restarts patient safety is prioritised.

They said this includes the provision of adequate personal protective equipment (PPE), establishment of pathways for rapid preoperative SARS-CoV-2 testing, and consideration of the role of dedicated 'cold' surgical centres.

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