Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
Comments
It is Allah's command that Women should not be prevented from going to Mosque. In the time of prophet muslim women were encouraged to mosque and listen to friday sermon even if they have periods. Please remember this Surah 22.25. Where Allah state he will punish people who keep belivers from Mosque. PLEASE TRY TO SEPERATE CULTURE FROM ISLAM. If want to stay out of hell
Well said, brother shaji
@ Nida Madam.
Even in makkah & Madina there is separate facility for men and women. Some people do break this restriction, they mingle and stand for prayer. This has to be dealt by the authorities of Haram. If they fail to control this, it doesn't m
Mr Mohammed, Mangalore!
So, in your family, ladies dont perform hajj? if they perfom whether they enter masajid in makkah, madinah and other place or not ?
rightly said Brother muhammed Manglore
It is highly advisable for ladies to pray at home but it doesn't meant that they cannot pray in Masjid.....depending upon the circumstances...
Wa Fantastic Movement.
Chief Minister Hat off.
Declining Muslim women for praying in Masjid is not correct. they should be allowed to pray there but a separate place should be allocated to them as Women are not allowed to mix with men while praying. Nowhere men and women pray together. there is separate place for women everywhere. It is not right that Islam does not allow women to pray in the Masjid. People who are forcing women to allow in the Masjid are either hypocrites or less educated. As per the Sharia, her own house is more important to a woman than a Masjid. Praying by woman in the house is more acceptable than praying in the Masjid unless she is in the Market or in journey. Every Masjid should have separate place for women to pray and none should object it. However, it is useless for fighting for entry of Woman in Masjid as it is useless. those who are forcing woman entry in the masjid are non muslims or visiting masjid once in a week and on Eid days. I dont think an educated and well known Muslim woman will fight for her entry in the Masjid as she will prefer to pray in the house which is more acceptable in Islam. I request hypocrites not to waste time in unnecessary things and try to follow Islam correctly. Dont be followers of Iblees and put yourself in Jahannum.
women praying place called prayer room (musallah nisa) and for men it is called mosque (masjid).
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