While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
EVM or VVPAT all under bjp criminals control. For a fare and mandate only BALLOT sytem is the rigth option. Who ever it may be win,no matter we all need a fare system. Each area wise ellection commission must decalre no.of voters list to all party leaders and each poling booth ONE representative of each political party allowed to verify the name of voters and no moblie phone or electronic device allowed them to carry. After election, strong room to be sealed in front of candidate with their signature on the strong room seal. Security to be included with district police;CSF and BSF members. A limited member of each politcal part to be permitted to watch with a specified distance. A fire brigade unit deployed souround the building with advnaced rifle. And their position should not mingled with other security personals. No public gathering allwoed to move around area or permitted to gather. Counting day strong room unsealed after a thooughly
inpseciton of the whole building. These are the main procedures electioncommission must implement.
Ballot box tranportation to under BSF vehicle Befor moving representative of each party permitted to inspect the vehicle. Whether any dirty game set up by the note anti India criminals.
Before 2019 election, all peace loving INDIANS must stand toghether demand or force election commission to implement the best security procedure like above.
Today fake voters least proved in MP and this diecease may spread all over INDIA very soon by the criminals.
So be care full and start the ground work at the earliest.
Last election result of South Kanara & Udupi was a pre planned EVM tampered result.
Very next day of the election few sold channels are came out with some dirty comments in favor to one particular party. From last 4yrs we all Indians observing.
Jai Hind!
Go ahead Mr. Lobo, lets begin from Mangalore.
Yes Mr. Lobo is absolutely correct.
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