Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Comments
Temple are filled with IDOLs, All idols doesnt speak, it cannot help itself, it cannot move,,,, & ALLAH say human are intelligent when they THINK. I wonder Y intelligent beings are not thinking ???????
VEDAS says NA Tasya Pratima Asti... There is no image, statues and pictures of God.. Why are u worshiping such thing which is life less.
WORSHIP THE CREATOR NOT HIS CREATION... (Quran speaks lot about our LIFE and the creation of all that exists..) If the creator says Mankind is intelligent .. Then FIND out Who is worthy of Worship rather than blindly following and worshiping the LIFELESS objects..
SEEK guidance from the one who gave us soul, Just say OH God, the one who gave me soul - GUIDE me to the TRUTH..
U will be on the path of those who are successful... GOOD LUCK May ALLAH guide those who look for HIM.
I say you give all your other temples to Muslims and keep that 3 temple.
BJP always keeps this Rama mandir issue open to contest in election, if they build Rama mandir issue is closed, then there will not be a big issue to contest in election. One thing is clear BJP wont build Rama mandir. They are following divide & rule.
BJP is counting downfall because of such morons in their party
And about this giving and keeping business....does he thinks that it's as easy as giving his daughter to a Muslim boy
Guys,
Why Swami is handling the Muslim community because his only one daughter ran away with Muslim guy that is why he is in pain so everywhere he is carrying that pain that he was not able to control his daughter. we should understand his pain. just ignore him.
Subramanya swine has nothing to do as his name is fading away from active politics, this is just a publicity gimmick.
He went on top list of jokers in BJP for this joke...see the pic, he himself is not controlling on his own joke..
He is a big joker, see how he is laughing on his own joke...
Swami dreaming in day time, Contraction of temple I am sure not in your this life. you should take a rebirth again.
To dear Fair Hindu Brothers,
Please have control on his tongue. Truly, he does not represent Hindu Community.
As in every community, there are black sheep. He could be one of them,
However once again, his comments has no bearing with Fair Hindus. The strange, why BJP does not want to stop such crazy leaders to be in their core committee.
Therefore even BJP is also not yet all representing real HIndus.
Now in India, we need a very strong party in the national level., like AAP in Delhi., consisting of like minded fair and open people. Let us encourage AAP in the next election.
In Delhi, they are success, God willing they can be successful in Centre.
A New deception to FOOL people & Unthinking saffron plan to loot. More deception will come when Elections are nearer & nearer...
Looting the country & destroying the peaceful society is the only agenda of Such LOOTERS...
Forget about 3 mosques, we will not give you a dust from them...
one of sardar's of stupid .... joker swamy :p
Susu Swami network begins for the year 2016..
Ye tho pagal swami hai. !
Why only such jokers are leaders in BJP.
BJP Credibility and fate of commons : Yatha raja - Ta tha praja.
It is better if this stupid concentrates himself on fixing unemployment problems around...temple construction is not an issue for people...
forget about 3 temples............even you can not get 3 hairs instead.............. if the Ram janmabhoomi issue is resolved , then saffronists have no issue to revolt innocents against Us
Swami very understanding Gentleman as well he assume Millions of Millions Hindustani's are big buffoons what he thinks so, probably he do not understand why Temples, Mosques, Churches or any other spiritual places, swami for you better stay in spiritual place as a puja that is best job for you or better to go Tamilnadu and join Cheala work very good or we have to have some different options to you Gentle man.
Jai Hindustan
election joke
Add new comment