GoAir accused of denying ticket for speaking Kannada

News Network
September 29, 2017

Bengaluru, Sept 29: The Kannada Development Authority has issued a notice to GoAir, accusing it of denying a ticket to a passenger, who has charged the airline with harassing him for speaking in Kannada at the Kempegowda International Airport.

Balaji Narayana Murthy was among 14 passengers who arrived at the check-in counter of GoAir for their 5.45 am flight to Mumbai on Wednesday. “We were five minutes late to the airport as overnight rain had resulted in slow-moving traffic. In fact, it took us more than 30 minutes from the Trumpet Flyover to the KIA. We explained the delay to a staff and sought help to board the next flight,” Murthy said.

As the staff was not forthcoming even after half an hour, the 14 passengers decided to speak to the manager, who assured them alternative tickets. “When we were at the manager’s counter, I was speaking in Kannada to another passenger. A staffer with GoAir shouted that I can’t speak in Kannada at the airport,” Murthy said.

Murthy said the staffer named Sandeep later issued tickets to 13 passengers but left him out.

“When I asked for my ticket, Sandeep told me I won’t get the ticket as I was speaking in my language. Despite repeated pleas, he refused to help. It was a refundable ticket. Finally, I asked him for a refund which he declined stating that I came beyond the stipulated time. I asked him for a written explanation but it was not given. I felt humiliated but couldn’t do anything,” he added.

‘Swift action must’

Murthy spent Rs 9,000 to buy another ticket for Mumbai. “I sent a mail to GoAir customer care at 7 pm explaining my plight in detail. Till now, I have not received even a reply,” he said.

KDA chief S G Siddaramaiah has written to GoAir seeking action against the staff and an explanation before October 10. 

“I urge you to remove your staff and provide an explanation for the incident. On October 10, I will visit Kempegowda International Airport to review implementation of Kannada. I request you to submit a report explaining the action taken against the staffer concerned,” the letter says.

Noting that no person or organisation has the authority to ask a passenger to stop speaking in their local language, the letter states that it is objectionable to know that a staffer of a responsible organisation has behaved in such a way.

“It is the primary responsibility of all organisations working in Karnataka to respect the language and culture of the land. We need to see whether organisations like GoAir that forget the responsibility can be allowed to function in Karnataka. We need to communicate that Karnataka does not need organisations that do not respect its language,” S G Siddaramaiah has said.

Comments

prakash
 - 
Sunday, 1 Oct 2017

Sandeep looks like a third class person  he should be sacked from the duty immediately before he hurt anybody else, a proper leagal action should be taken against him for the insult he did.

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News Network
March 30,2020

Bengaluru, Mar 30: The total number of COVID-19 cases in Karnataka has climbed to 88 on Sunday after five more persons tested positive for the lethal infection.

"Five more COVID-19 cases reported in Karnataka taking positive cases in the state to 88," said the State health department.

Of the five, one is a close contact of an earlier confirmed patient and the others are workers of a pharmaceutical company in Mysuru, from where a person had tested positive, the department said.

The country is under a 21-day lockdown to prevent the spread of coronavirus, which according to the Ministry of Health and Family Welfare, has infected 1,071 people so far.

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News Network
June 7,2020

Bengaluru, Jun 7: An eminent scientist on Sunday suggested a shift system in schools to prevent spread of the coronavirus and continuing with online classes with focus on project-based learning in a big way to promote creativity.

Former Director General of the Defence Research and Development Organisation (DRDO) V K Saraswat supported the idea of online teaching in the absence of regular classes in view of closure of schools due to the COVID-19 pandemic.

But, he said it should be organised in far better and more interactive ways so that delivery of knowledge can be better. The NITI Aayog member stressed the need for schools to have a strategy when they reopen keeping in mind the safety of students.

May be they will have to organise shifts so that within the same space they can handle the students; May be they will have to employ more teachers, and they can run two shifts. "May be half the strength in a class can come in the morning and others in the afternoon.

Or students of first to sixth standard can come in the morning and seventh to tenth can come in the afternoon, Saraswat told PTI. Reopening strategy will have to be worked out by the education department, added the former Chief Scientific Advisor to the Defence Minister.

Along with normal classes, online education should be continued as a regular system in future, and promoted in a big way because that is the way technology is going to help delivery of knowledge, he added. Saraswat also raised the pitch for reforms in the education sector, saying India is facing the problem of rote learning.

Rote learning has to give way for more project-based teaching, he underlined. Children should be made to work on projects at home and that can be done online. That will also support the changeover from rote learning to creative learning.

I personally believe the education delivery system -- primary, secondary and college levels -- has to be completely changed because creativity in India is less and creativity would come only if we replace rote learning with project-based learning, Saraswat said.

On some academics holding the view that the marks-based model is killing the education system in India as it does not promote creativity, he said evaluation of any outcome is important. Even when we perform in our normal way, evaluation cannot be replaced.

Otherwise, you cant find out how much you have succeeded in delivery. Certainly evaluation cannot be dispensed with. He did not agree with some experts, who favoured a single, uniform system for school education in India by dispensing with CBSE, ICSE and state boards. I am not for normalising everything in life.

I personally believe variety should be there. This concept of one kind of a system is okay for a Communist society, society which was trying to drive everybody like a herd, he said.

Creativity comes with variety, and there is nothing wrong in having different kinds of education system, but one thing which is important is we have to integrate vocational training as part of the education curriculum," Saraswat said. Vocational part cannot be kept away from the education system, he added.

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News Network
July 13,2020

Bengaluru, Jul 13: In an attempt to avoid the ugly scene of migrant workers walking to their native places due to the current week-long lockdown imposed in the state, the Karnataka State Road Transport Corporation (KSRTC) is running 1,600 additional buses on Monday and Tuesday to help them return safely.

The KSRTC has already run 249 additional buses from the State capital and has so far ferried 6,641 passengers and 231 buses have been booked.

The KSRTC appealed to the public not to panic as additional buses have been deployed. "After ensuring social distance and conducting thermal screening, passengers will be allowed to travel. It has already been planned to operate additional buses," the corporation stated in a press release here.

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