GoAir accused of denying ticket for speaking Kannada

News Network
September 29, 2017

Bengaluru, Sept 29: The Kannada Development Authority has issued a notice to GoAir, accusing it of denying a ticket to a passenger, who has charged the airline with harassing him for speaking in Kannada at the Kempegowda International Airport.

Balaji Narayana Murthy was among 14 passengers who arrived at the check-in counter of GoAir for their 5.45 am flight to Mumbai on Wednesday. “We were five minutes late to the airport as overnight rain had resulted in slow-moving traffic. In fact, it took us more than 30 minutes from the Trumpet Flyover to the KIA. We explained the delay to a staff and sought help to board the next flight,” Murthy said.

As the staff was not forthcoming even after half an hour, the 14 passengers decided to speak to the manager, who assured them alternative tickets. “When we were at the manager’s counter, I was speaking in Kannada to another passenger. A staffer with GoAir shouted that I can’t speak in Kannada at the airport,” Murthy said.

Murthy said the staffer named Sandeep later issued tickets to 13 passengers but left him out.

“When I asked for my ticket, Sandeep told me I won’t get the ticket as I was speaking in my language. Despite repeated pleas, he refused to help. It was a refundable ticket. Finally, I asked him for a refund which he declined stating that I came beyond the stipulated time. I asked him for a written explanation but it was not given. I felt humiliated but couldn’t do anything,” he added.

‘Swift action must’

Murthy spent Rs 9,000 to buy another ticket for Mumbai. “I sent a mail to GoAir customer care at 7 pm explaining my plight in detail. Till now, I have not received even a reply,” he said.

KDA chief S G Siddaramaiah has written to GoAir seeking action against the staff and an explanation before October 10. 

“I urge you to remove your staff and provide an explanation for the incident. On October 10, I will visit Kempegowda International Airport to review implementation of Kannada. I request you to submit a report explaining the action taken against the staffer concerned,” the letter says.

Noting that no person or organisation has the authority to ask a passenger to stop speaking in their local language, the letter states that it is objectionable to know that a staffer of a responsible organisation has behaved in such a way.

“It is the primary responsibility of all organisations working in Karnataka to respect the language and culture of the land. We need to see whether organisations like GoAir that forget the responsibility can be allowed to function in Karnataka. We need to communicate that Karnataka does not need organisations that do not respect its language,” S G Siddaramaiah has said.

Comments

prakash
 - 
Sunday, 1 Oct 2017

Sandeep looks like a third class person  he should be sacked from the duty immediately before he hurt anybody else, a proper leagal action should be taken against him for the insult he did.

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coastaldigest.com news network
July 24,2020

Bengaluru, Jul 24: A government doctor who was turned away by three private hospitals because he could not produce a coronavirus test result passed away today in Bengaluru. Dr Manjunath, who was a frontline COVID-19 doctor, was allegedly turned away by hospitals when he was extremely ill and struggling to breathe.

Dr Manjunath worked in the state Health and Family Welfare department and was based in Ramanagara district, around 50 km from Bengaluru.

D Randeep, a Special Officer with the Bengaluru municipal body BBMP, said that the hospitals that had refused to admit Dr Manjunath would be reported to the health department.

In June-end, Dr Manjunath went to Rajashekhar Hospital in JP Nagar, BGS Global Hospital in Kengeri and Sagar hospital in Kumaraswamy Layout. All three demanded to see his COVID-19 test result but those were still not in at the time, according to his family. His brother-in-law Nagendra is also a doctor with BBMP and in charge of allotting hospital beds, yet he was completely helpless when it came to his own relative.

He was finally admitted to Sagar hospital on June 25 when his family sat in protest on the footpath outside the Dayananda Sagar campus. He was placed on ventilator and later shifted to the Bangalore Medical College and Research Institute, where he died earlier today. The hospital says Dr Manjunath was discharged on July 9 because he wanted plasma therapy.

Six members of his family, including a 14-year-old, tested COVID-19 positive. Most of them have recovered.

Bengaluru has seen several cases of patients being turned away from hospitals in the city. Hospitals say they need Covid test results to know whether to admit patients in the coronavirus ICU or in the general section and to understand treatment protocol.

Mr Randeep said hospitals have been instructed to admit patients even without such a certificate. Notices have been sent to hospitals that fail to comply. The OPD of two private hospitals was sealed for 48 hours when they refused to admit a patient.

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News Network
May 15,2020

Marriages will have to shed decadence as the state government, in an advisory, has restricted the number of guests to 50 and barred consumption of liquor at such events. 

The advisory was issued in anticipation that the COVID-19 lockdown will be eased in a phased manner. 

The advisory, issued by the Department of Health & Family Welfare, states that events can be held in a “suitable public place with good natural ventilation (no air condition).”

For latest updates on coronavirus outbreak, click here
All guests must have the Arogya Setu app on their phones and the contact details all marriage attendees should be maintained. 

No person from a containment zone will be allowed to attend the event, and persons aged above 65 years, pregnant women and children below 10 years are not permitted. 

Sanitizers are to be provided at the entry and at “appropriate” places. Thermal screening is a must at the entry point of the venue. The scanner should be held 3-15 cm away from a person’s forehead. “Anyone found having a fever (37.5 degree centigrade or 99.5 farenheit), cold, cough, difficulty in breathing shall not be permitted to attend the event and immediately referred to seek medical advice,” the advisory said. 

Besides prohibition on consumption of alcohol, the advisory said paan, gutka and tobacco will not be allowed. 

Face masks are compulsory and all persons should maintain a physical distance of more than one metre. The venue shall be clean and hygienic, with a prohibition on spitting in public places.

A nodal person should be identified to oversee the arrangements, the advisory said.

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News Network
April 30,2020

Bengaluru, Apr 30: Karnataka has decided to allow all industries located outside COVID-19 containment zones to operate from May 4, Chief Minister BS Yediyurappa said Thursday, even as he cautioned that the coronavirus crisis may last another couple of months.

“We feel that the COVID-19 menace is reducing and coming under control in the state. In Bengaluru, not many cases have been reported in the last 3-4 days. If this continues, it’ll help us open up industries in and around Bengaluru also. We’ll wait for another 2-3 days,” Yediyurappa told reporters after chairing a meeting of the Cabinet.

Yediyurappa and Industries Minister Jagadish Shettar are scheduled to meet industry captains on Thursday evening to discuss resuming operations from May 4.

"It won't be a surprise if the corona continues for another 2-3 months. However, based on Prime Minister Narendra Modi's directions, stringent lockdown measures (at red zones) and reviving economic activity will go hand in hand," Yediyurappa said.

The Cabinet decided to allow one-time inter-state or inter-district movement of people and labourers stranded due to the Covid-19 lockdown. The move will also benefit students and others who want to return to their native states or districts.

The government will also allow people from Karnataka residing in other states to return only if they are tested negative for Covid-19, Law Minister JC Madhuswamy said. An official order for this will be issued by evening today.

"Expenses should be covered by those wishing to travel. The government is willing to arrange buses for their benefit," Madhuswamy said. The government will provide a license to anyone who wishes to go, he said.

Having relaxed norms for industries outside red zones to resume operations, Madhuswamy said that inter-district passes will be issued to the top management of these units to travel from their homes to workplaces.

Liquor outlets, saloons and restaurants will remain closed till May 3, after which the government will take a call based on directions issued by the Centre.

“Opening of malls and hotels is not an option before us right now. But all hotels can give parcels,” Yediyurappa said. “I’m confident that the PM will allow the resumption of all activities.

He has already said that corona (containment) and economic activities will have to go hand in hand. So, I’m expecting the Centre to make some favourable decisions,” he added.

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