GoAir accused of denying ticket for speaking Kannada

News Network
September 29, 2017

Bengaluru, Sept 29: The Kannada Development Authority has issued a notice to GoAir, accusing it of denying a ticket to a passenger, who has charged the airline with harassing him for speaking in Kannada at the Kempegowda International Airport.

Balaji Narayana Murthy was among 14 passengers who arrived at the check-in counter of GoAir for their 5.45 am flight to Mumbai on Wednesday. “We were five minutes late to the airport as overnight rain had resulted in slow-moving traffic. In fact, it took us more than 30 minutes from the Trumpet Flyover to the KIA. We explained the delay to a staff and sought help to board the next flight,” Murthy said.

As the staff was not forthcoming even after half an hour, the 14 passengers decided to speak to the manager, who assured them alternative tickets. “When we were at the manager’s counter, I was speaking in Kannada to another passenger. A staffer with GoAir shouted that I can’t speak in Kannada at the airport,” Murthy said.

Murthy said the staffer named Sandeep later issued tickets to 13 passengers but left him out.

“When I asked for my ticket, Sandeep told me I won’t get the ticket as I was speaking in my language. Despite repeated pleas, he refused to help. It was a refundable ticket. Finally, I asked him for a refund which he declined stating that I came beyond the stipulated time. I asked him for a written explanation but it was not given. I felt humiliated but couldn’t do anything,” he added.

‘Swift action must’

Murthy spent Rs 9,000 to buy another ticket for Mumbai. “I sent a mail to GoAir customer care at 7 pm explaining my plight in detail. Till now, I have not received even a reply,” he said.

KDA chief S G Siddaramaiah has written to GoAir seeking action against the staff and an explanation before October 10. 

“I urge you to remove your staff and provide an explanation for the incident. On October 10, I will visit Kempegowda International Airport to review implementation of Kannada. I request you to submit a report explaining the action taken against the staffer concerned,” the letter says.

Noting that no person or organisation has the authority to ask a passenger to stop speaking in their local language, the letter states that it is objectionable to know that a staffer of a responsible organisation has behaved in such a way.

“It is the primary responsibility of all organisations working in Karnataka to respect the language and culture of the land. We need to see whether organisations like GoAir that forget the responsibility can be allowed to function in Karnataka. We need to communicate that Karnataka does not need organisations that do not respect its language,” S G Siddaramaiah has said.

Comments

prakash
 - 
Sunday, 1 Oct 2017

Sandeep looks like a third class person  he should be sacked from the duty immediately before he hurt anybody else, a proper leagal action should be taken against him for the insult he did.

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News Network
July 25,2020

Bengaluru, Jul 25: Kalmane Kamegowda, the lake man who was recently praised by Prime Minister Narendra Modi during a recent Mann Ki Baat, is in serious condition after he tested positive for COVID-19, former Karnataka Chief Minister HD Kumaraswamy said on Saturday.

"The health condition of Lake Kamegowda is serious. It is our responsibility to save him. I demand that the state government make appropriate arrangements for emergency treatment," Kumaraswamy tweeted.

"The Prime Minister also praised him in Mann Ki Baat. Chief Ministers expressed appreciation. Only praising doesn't help him at this point of time. The government needs to come forward to treat him in a good hospital when he's sick," he said in the following tweet.

Kamegowda of Dasanadoddi village in Malavalli taluk had drawn the attention of the Prime Minister in the 66th 'Mann Ki Baat' for constructing ponds to conserve rainwater during the summer.

Responding to Kumaraswamy's remark, State Medical Education Minister Dr Sudhakar K said that he has already called up the Mandya Medical College and directed the hospital to admit and treat Kamegowda.

"As soon as I noticed the seriousness of Kamagowad's health, I called the director of the Mandya Medical College and informed him that he should be admitted to the hospital and treated. I pray to the Lord that the Kamagowadas who inspire the whole country will heal soon," Sudhakar K tweeted.

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coastaldigest.com news network
February 3,2020

A motley group of as many as 150 birders ‘walked the chirp’ in search of their feathered friends in and around the countryside of Manipal. The occasion was the 10th Edition of Manipal Bird Day organised by Manipal Birders Group on Sunday, February 2nd, 2020.

The day began ‘Bird Walk’ from Hotel Sheela Sagar (Opposite MIT campus) at 6:30 a.m. The birders divided themselves in smaller groups of 10-12 members and followed 13 different trails which took them through different terrains like hills, plains, paddy fields and wetlands. The idea was to sight as many birds as possible and record their presence in the region.

When the walk ended at about 10:00 a.m., the different groups have recorded a total of 125 species of birds, which was a bit lesser than the sighting of the yester years. “The 10th edition this year has seen a very good growth of interest among people. At the same time a decline has been seen in the bird species sighted compared to previous years,” said one of the organisers. Some of the rare birds sighted were Indian Pitta, Oriental Turtle Dove, Fork-Tailed Drongo Cuckoo, Orange Breasted Green Pigeon, Eurasian Marsh Harrier and Malabar Pied Hornbill.

The bird walk was followed with an interaction session at KMC Food Court and MAHE Vice Chancellor Dr. H. Vinod Bhat presided over the function. He felicitated six people who actively participated recently in a rescue mission of abandoned birds in Manipal.

A program then continued with a talk on ‘Ethical Photography’ by Dhruvam Desai, final year student of MIT, Manipal. This was followed by ‘Backyard Birding’ with Shubha Bhat from IISc Bangalore. She spoke on different ways to feed the birds with water using different materials for bird baths. “I have recorded 120 species of birds from bird baths in my garden,” she said. She encouraged the participants to have bird baths in their gardens or flats which will help quench the thirst of these little winged wonders during summer.

The participants involved themselves actively in the interaction sessions. The event was accompanied with an art exhibition titled ‘Feathered Jewels’ by Aditya Bhat. He presented around 18 paintings all from his memory of birding encounters.

Participation in Manipal Bird Day was open to all and entry was free.

MANIPAL BIRD DAY

Manipal Bird Day is an annual event dedicated to celebrating birds in Manipal. This day long event brings together a large number of birders from Manipal, Udupi, Mangalore, Mysore, Bangalore, Davangere and other places. Around 150-200 people gather and are split into different teams. They visit the assigned regions and count as many birds as possible. This non competitive event focuses on spreading awareness regarding the diverse avifauna around us. Turn out for this event has been increasing from 3 people to 200 in last 10 years. This is the 10th edition of Manipal Bird Day.

MANIPAL BIRDERS CLUB

Manipal Birders Club started as a Facebook group after the release of the first edition of “A Birders Handbook to Manipal” to share information about the latest sightings. It is now a formal group of over 500 like-minded members that meets at least once a week to go on bird walks. It is now a large birders community and a medium to organize events, bird walks and discussions about birds and sightings.

The next step would be to involve a higher number of local and young birders who will dictate the change in environment around the town in the coming years. With the co operation of Zoology and natural sciences students and other nature enthusiasts and faculty of different colleges weekly birding sessions have been conducted to involve and encourage more and more people to bird and get connected to the nature and to try to understand the changes happening around us, the media release issued by the group said.

 

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Agencies
January 16,2020

Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.

This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.

India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.

First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).

Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.

By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.

This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.

"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.

"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.

Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.

The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.

Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.

This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.

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