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Haj Ministry connects with pilgrims via social media

May 21, 2014

Haj social mediaMadinah, May 21: Madinah’s Haj Ministry branch has launched an e-communication service on several social networking sites, such as Twitter and Facebook, for the very first time.

The ministry’s branch has also provided a mobile number and a landline for addressing inquiries and complaints around the clock.

Muhammad Al-Beijawi, branch head, said the move comes as part of efforts to improve Haj and Umrah services in line with directives issued by Haj Minister Bandar Hajjar.

Hajjar had ordered the outsourcing of services to a consultancy commission that meets European standards of excellence to ensure quality services among pilgrims and visitors.

“Our branch in Madinah has embarked on several projects to improve services, not least of which include enhancing communication with visitors,” said Al-Beijawi.

“Comments and complaints can be made virtually anywhere, including at points of departure and arrival. Inspection teams continuously embark on ad hoc visits to hotels and apartments to ensure quality customer service.”

There is an increase in the number of pilgrims thanks to ongoing expansion projects at the Grand Mosque and airports and the implementation of the Haramain Expressway and other projects, he said.

Over 5 million Umrah visas have been issued since the beginning of the year, while 4.5 million people entered the country and 4.2 million left. There are an estimated 322,000 overstayers in the Kingdom.

Haj Ministry's Twitter account: Hajmadina@

Facebook account: Hajmadina

E-mail: [email protected]

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News Network
March 23,2020

Dubai, Mar 23: All inbound, outbound and transit passenger flights to and from the United Arab Emirates – home to one of the world’s busiest hubs – are to be suspended for two weeks.

The UAE’s National Emergency Crisis and Disasters Management Authority (NCEMA) and General Civil Aviation Authority (GCAA) has announced that passenger flights to, from and through the country will be suspended from 25 March for a period of two weeks, in order to “curb the spread of the Covid-19”.

Freight and emergency evacuation flights will still be permitted to operate.

The suspension affects major global hubs in Dubai and Abu Dhabi. Dubai-based Emirates has already announced that it will suspend most of its passenger flights from 25 March.

“Additional examination and isolation arrangements will be taken later should flights resume, in order to ensure the safety of passengers, air crews and airport personnel and their protection from infection risks,” state the NCEMA and the GCAA.

Dubai International Airport was the third-busiest airport in the world in 2018, handling 89 million passengers.

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News Network
April 15,2020

Dubai, Apr 15: Saudi Arabia reported 493 new cases of coronavirus, bringing the total number of infections in the country to 5869, the Ministry of Health announced on Wednesday.

According to the ministry of health, the number of recoveries today are 42 cases, making total of recoveries in the kingdom 931. And 71 critical cases in intensive care.

The ministry also confirmed 6 deaths bringing the total number of deaths in the kingdom to 79.

Saudi Arabia imposed a 24-hour curfew and lockdown on the cities of Riyadh, Tabuk, Dammam, Dhahran and Hofuf and throughout the governorates of Jeddah, Taif, Qatif and Khobar. This week the curfew was extended until further notice.

Overall, Saudi Arabia has reported one of the lowest rates of infection in the region, with around 5,000 cases in a population of over 30 million. Mecca was one of the first Saudi cities to be placed under a full-day curfew, and authorities took unprecedented precautions, suspending religious tourism in February and closing mosques across the country in March.

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Agencies
August 2,2020

Kuwait, Aug 2: Kuwait has barred entry of foreign passengers from over 30 countries including India and China.

A circular from the Director General Civil Aviation, State of Kuwait directed all airlines operating at Kuwait International Airport to adhere to the instructions in this regard.

"Based on the decision of the Health Authority in State of Kuwait, no foreign passenger coming from the down listed countries will be allowed to enter the State of Kuwait," the circular read.

These include- India, Iran, China, Brazil, Colombia, Armenia, Bangladesh, Philippines, Syria, Spain, Singapore, Bosnia and Herzegovina, Sri Lanka, Nepal, Iraq, Mexico, Indonesia, Chile, Pakistan, Egypt, Lebanon, Hong Kong, Italy, North Macedonia, Moldova, Panama, Beirut ,Serbia Montenegro, Dominican Republic and Kosovo.

The circular stated that such restriction will also include the passengers were present 14 days before the date of travel until further notice.

The ban was announced the same day Kuwait began a partial resumption of commercial flights according to Khaleej Times, which quoted authorities stating that Kuwait International Airport would run at about 30 per cent capacity from Saturday, gradually increasing in coming months.

According to the latest data from Johns Hopkins University, Kuwait has reported 67,448 cases of coronavirus while the fatalities related to the virus stand at 453.

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