Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
today TRUMP ..tomorrow SUNNY LEION ...no doubt about that
and interested thing is TRUMP married thrice ... can cheddis ?
TRUMP likes to eat COW MATA and PIG BABA ... do they like?
one more interested thing is his grand father FREDRICK TRUMP was barber and owner of hotels and BROTHELS ....
Trump likes to have BEEF with cake, they forgot to bring it in the Party, Sena he is a BEEF (MATA) eater. Careful buddies!!!
This clearly shows that chaddis are anti nationals.
Because they are celebrating the birthday of one person who always hate Indians and scolded Indians many times.
Don't be surprised if these chaddis forget RAM Mandir and start demanding Trump Mandir...
How sad......what more can be expected from worshippers of Godse
This is what happens when some people remain illeterate. please my dear friends send your children to school, educate them, highly qualified to atleast understand what is right and wrong, so we will not see such kind of stupid brithday celebration in our future generations.
Good news....
Childrens be prepared for one more National Holiday (TRUMP JAYANTHI) in india.
Shameless Creatures....
Muslims are so powerful....chuddies (Trump) are scared......
he will ask \who r u ? touble mongers?"
Wonderful celebration by the RSS/ SEENA Mongers, these Buffoons thinking what??? Once Master Donald elected then he will teach Goonda Sennas A good lessons because he is Americians, these Cruel Baboon's not yet understand these American's, Puppet of Arabs, they will not believe you Poor Nasty's, they need money they are behind of money my dear Sena Criminals, spend poor people money for celebrating his Birthday totally waste and angry with your Neighbour friends made Dushman!!!!!! you criminals never and ever improve, feel like you Forgotten your died leader.
Jai Hoo Hindustan.
AFTER WINNING THE ELECTIONS TRUMP WILL CONVERT ALL CHADDIS INTO HIS MANGA JAATI.
Finaliy the RSS parivar proovd that hitler is the grand father and his belover is the father of the parivar.any how they not celebreated thire on father birthday so enjoy this tyip of stupid birthday,jai hoooooooooooooo
Now they forget to celeberate death anniversary of Late Takre.
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