While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
Only apology from Modi? No need of resignation from PM post?
dear gau rakshaks,
did you know india is top exporters of cow meat to worldwide.?
you ignored to stop such big slaughtering of cows in mass by this present BJP govt. what are you now demanding from the PM to reverse a statement. come on first try dealing to stop export of such large scale slaughtering. the petty things of handful number of cow slaughtering will stop automatically.
what a Joke.well he will Apologize once he finishes his WORLD TOUR.Till then keep going your Dharana.
Deception - back fired.
BJP is the main source of supporting the cheddis.
Your plans are weakening YOU and those who play with the rules of God will face such humiliation through your own evil plans.
In few days their own hindu brothers will be attacked... dalits r already under attack... now rest of the hindus too will be attacked by the mindless cheddis?
Honest hindus should recognise this and voice out against the cheddis who is creating unrest in the society.
Ha ha.....nice naatak......
I said before two years in some comment ....when some fools kept chanting modi modi modi.....one day the same people will trash him...it's seen now...thank God.....dear fools....nation cannot run from imagination of a person named Modi.......reality and results are formed by teamwork......praise the party not the person....
Ha ha.....nice naatak......
I said before two years in some comment ....when some fools kept chanting modi modi modi.....one day the same people will trash him...it's seen now...thank God.....dear fools....nation cannot run from imagination of a person named Modi.......reality and results are formed by teamwork......praise the party not the person....
Bure Din for Gow Bhakshaks.. Hamari billi hame miyaau miyaau
Do not rest till you get an apology from the FEKU ......Good luck
Cow smugglers, shut up!
Dear Our Gau Rakshak Brothers
First of all prove true religiously and scientifically do you say slogans to protect cows and not other animals.
A true religion always goes with science, it does not clash with science. In vedas, you can see Hindu Rshis have eaten and sacrificed cows, cattle.
If you have evidence against your claim, bring to the public and you will have support of not only all Indians and also you will have worldwide support. What version of Hinduism are you following.
Cows in India are less than 10% of cows in the whole world.
If you are truthful with your claims, prove the whole world that your claim of go rakshan is correct.
If you can prove, you will have reward from the God and also appreciation by the whole world.
Imposing and Bringing blind faith on others is your atrocity to others. You are indirectly forcing others to follow your blind faith, which is bad.
Simply if you don't want to eat beef, it is upto you,
Others are eating their cow. Not your cow.
Don't force others to follow you and stop their food.
Our fair Hindu brothers and sisters should raise concerns and stop their illiterate so called flag carriers of Hindu religion.
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