How US anti-monopoly actions against digital giants can impact India

Agencies
June 4, 2019

New Delhi, Jun 4: The anti-monopoly actions against digital giants by the US government and Congress have the potential to affect India in significant ways because of their penetration in the country but New Delhi will have limited ability to exert similarly overarching control on them.

In the latest move, the Democratic Party-controlled House of Representatives Judiciary Committee announced on Monday that it was opening wide-ranging investigation of anti-trust actions by Google, Amazon, Apple and Facebook opening the way for legislation impacting their operations worldwide.

At the other political end, the Justice Department was reported to be preparing to conduct anti-trust probes into Google, and the Federal Trade Commission into Amazon.

The digital giants that enjoy a monopoly of search and social media have made enemies on both sides of the political aisle: the Democrats because of their perception that social media was responsible for the defeat of Hillary Clinton in the 2016 election, and the conservatives due their belief that Google and some segments of the social media are biased against them. In addition, The Washington Post that is owned by Amazon head Jeff Bezos is a strident critic of President Donald Trump.

The Judiciary Committee's ant-trust subcommittee head Representative David Cicilline told reporters in Washington that the panel will investigate why the digital "the market is failing, why the internet is broken and why it's not functioning well". It will then look at legislative action to remedy the situation, he added.

The digital giants have not reacted to the proposed anti-monopoly probes. But in the context of a European Union fine of $5.1 billion on Google for including its search and other apps in its Android operating system, Sundar Pichai, the embattled Indian American head of Google, had denied his company was a monopoly.

He had tweeted: "Rapid innovation, wide choice, and falling prices are classic hallmarks of robust competition. Android has enabled this and created more choice for everyone, not less."

Any action by the US on the tech behemoths will potentially have a bigger impact on India than on the US in some cases because of the bigger customer bases they have in India, which unlike China does not have home-grown alternatives to match them.

India has at least 300 million Facebook users while there are only 210 million in the US, according to Statista. According to some estimates, India has as many WhatsApp users as Facebook users, while in the US they number only in tens of millions.

In India, Google overwhelms search and 98 percent of smartphones use its Android operating system. 

Its YouTube has 245 million users in India and Google Pay, 22 million users, according to PC Magazine.

And Amazon has an Indian subsidiary that had $8.8 billion in sales.

But any legislative or administrative action taken in the US will impact India in significant ways because of large customer base they have there - and, in the case of Google, and Facebook and WhatsApp, the political influence they wield.

Splitting the companies or placing other restrictions by the US will affect their operations in India - and despite India having a larger user base in the case of digital networks and huge market share in the case of Amazon, New Delhi will not be having a similar say in the matters.

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Agencies
March 15,2020

Cybercriminals continue to exploit public fear of rising coronavirus cases through malware and phishing emails in the guise of content coming from the Centers for Disease Control and Prevention (CDC) in the US and World Health Organisation (WHO), says cybersecurity firm Kaspersky.

In the APAC region, Kaspersky has detected 93 coronavirus-related malware in Bangladesh, 53 in the Philippines, 40 in China, 23 in Vietnam, 22 in India and 20 in Malaysia. 

Single-digit detections were monitored in Singapore, Japan, Indonesia, Hong Kong, Myanmar, and Thailand. 

Along with the consistent increase of 2019 coronavirus cases comes the incessant techniques cybercriminals are using to prey on public panic amidst the global epidemic, the company said in a statement. 

Kaspersky also detected emails offering products such as masks, and then the topic became more commonly used in Nigerian spam emails. Researchers also found scam emails with phishing links and malicious attachments.

One of the latest spam campaigns mimics the World Health Organisation (WHO), showing how cybercriminals recognise and are capitalising on the important role WHO has in providing trustworthy information about the coronavirus.

"We would encourage companies to be particularly vigilant at this time, and ensure employees who are working at home exercise caution. 

"Businesses should communicate clearly with workers to ensure they are aware of the risks, and do everything they can to secure remote access for those self-isolating or working from home," commented David Emm, principal security researcher.

Some malicious files are spread via email. 

For example, an Excel file distributed via email under the guise of a list of coronavirus victims allegedly sent from the World Health Organisation (WHO) was, in fact, a Trojan-Downloader, which secretly downloads and installs another malicious file. 

This second file was a Trojan-Spy designed to gather various data, including passwords, from the infected device and send it to the attacker.

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Agencies
May 20,2020

In a bid to help struggling small businesses in Covid-19 times, Facebook has introduced Shops to help set up a single online store for customers to access on both Facebook and Instagram.

While Facebook Shops is being rolled out from Wednesday, the company will introduce Instagram Shop, a new way to discover and buy products in Instagram Explore, this summer, starting in the US.

The social networking giant also announced that it will invest in features across its family of apps to inspire people to shop and make buying and selling online easier.

"Creating a Facebook Shop is free and simple. Businesses can choose the products they want to feature from their catalogue and then customise the look and feel of their shop with a cover image and accent colours that showcase their brand," Facebook said in a statement late Tuesday.

Any seller, no matter their size or budget, can bring their business online and connect with customers wherever and whenever it's convenient for them.

People can find Facebook Shops on a business' Facebook Page or Instagram profile, or discover them through stories or ads.

"From there, you can browse the full collection, save products you're interested in and place an order — either on the business' website or without leaving the app if the business has enabled checkout in the US," informed the company.

Last month, Facebook announced $40 million in grants for 10,000 small businesses in the US to help them get through these challenging time.

The grants will go to small businesses in 34 locations where Facebook employees live and work.

The company said that in Facebook Shops, users will be able to message a business through WhatsApp, Messenger or Instagram Direct to ask questions, get support, track deliveries and more.

In the future, they will be able to view a business' shop and make purchases right within a chat in WhatsApp, Messenger or Instagram Direct.

Later this year, Facebook will add a new shop tab in the navigation bar, so people can get to Instagram Shop in just one tap.

Facebook said it is making it easier to shop for products in real time.

Soon, sellers, brands and creators will be able to tag products from their Facebook Shop or catalogue before going live and those products will be shown at the bottom of the video so people can easily tap to learn more and purchase.

"We're starting to test this with businesses on Facebook and Instagram, and we'll roll it out more broadly in the coming months," said the company.

Facebook is also working with partners like Shopify, BigCommerce, WooCommerce, ChannelAdvisor, CedCommerce, Cafe24, Tienda Nube and Feedonomics to support small businesses.

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Agencies
June 9,2020

Soon, you may be able to withdraw cash from an ATM without touching any part of the machine. AGS Transact Technologies, a provider of cash and digital payment solutions and automation technology, on Monday said it has successfully developed and tested a touchless ATM solution in light of the COVID-19 pandemic.

The ‘contactless' solution, currently under demo at interested banks, enables a customer to perform all the steps required to withdraw cash from an ATM using the mobile app itself. 

The customer simply has to scan the QR code displayed on the ATM screen and follow the directions on their respective bank's mobile application. 

This includes entering the amount and mPIN required to dispense the cash from the ATM machine. 

According to the company, the QR code feature makes cash withdrawals quicker and more secure, and negates the chances of compromising the ATM Pin or card skimming.

"The new Touchless ATM solution is an extension of the flagship QR Cash solution which ensures safety of the users and will provide a seamless cash withdrawal experience with enhanced security," said Ravi B. Goyal, Chairman and MD, AGS Transact Technologies Ltd.

With minimum investment, the banks can enable this solution for their ATM networks by upgrading the existing software.

AGSTTL has so far installed, maintained and managed a network of over 72,000 ATMs across the country and also provides customised solutions to leading banks. 

The company earlier introduced UPI-QR based Cash withdrawal solution in partnership with Bank of India. 

This is how the solution works.

Open the Bank mobile application on your smartphone and select QR Cash Withdrawal. Enter the amount you wish to withdraw on the mobile app and scan the QR code on the ATM screen.

Next, confirm the amount by clicking on ‘proceed' in the app and enter the mPin to authenticate the transaction. Now collect the cash and receipt and you are done.

"The seamless, cardless and touchless withdrawal method is designed to provide easy transaction flow, without the need to touch the ATM screen or enter the pin," said Mahesh Patel, President and Group Chief Technology Officer, AGS Transact Technologies.

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