Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Ya ya rightly said bopanna...90% of rapes world wide done by them only ..mustapanna ...piece kabab country kananna adu ...
Third rated person from third rated community ...he must be sent for 5 years jail...in their community women are treated as property ...no voice and no respect for opinion ...jail that rapist ..ley sheikh koorappa saaku ...u don't have any rights to say that. .....frustration yaargappa sameee...jihadists are highly frustrated across the globe ...India dallanthu ..burnol sales day by day jaasthine agtha ide...Russians are banging kaali plate of Islamic state ...Islamic banana republic of porkistan are banged up by RAW ,Chinese are banging third rated in people and asking them to shave their beards ..turkey itself getting banged front and back ...no need to say about Israelis ..haha ..Israel hesru helidre ...loose motion suru Agathe jihadi galige ..haha ..adu bidi maarre ...papa the Jana Myanmar navaru jihadi gala attahaasavannu end madlikke rohingya galanna odistha iddare ..mostly bunder nalli iro bunder galige artha agalla ..yaake Andre avakke tale ne tirgalla ..tale yaake tirgalla Andre mallya juice haakalla ...haha...baa maams siddu has brought down on tax on wine...neenu hodi .sheikh GU haaksu ...burnol ge haako dudnslli swalpa karch maadi aitha ?...haha
.... But still, islum has more rapists and thrives per 100 of population .....
Aslum gussa mat Ho ! Islam is full of peas ! Happy ?
Bopanna,
Just shut your mouth, in each religion, each city, each country there is good and bad people, it doesn't mean what you barking!! Senseless fellow...
At what age did wish a get married ?
BhaiLog, sach kadva hots hai.
Why u lot barking when u hear the truth ? Look at most rapes who is behind it ? In Kerala one girl killed by whom ? ANWAR UL ISLAM !!!
Bopanna is your name is named by your parents? or r u shamed of your name which your parents named you and you changed yourself? Dont be shamed show your identity so all can know wich material ur made up from.. May god give you some knowledge and peace.. follower of frustated party... haha
Bopanna: be matured, go through all the crime incidents and please dont try to climb for religious status. Mr Bopanna(its not your real name) might you are working and getting salary from religious of peace people's country) why cant you get out from KSA??? BE WELL MATURED BEFORE COMMENT.
@Bopanna. If you judge a BMW car by the driver of it, then your perception is not correct.
follower of piece is namo naresh !
The minute I read the heading I was thinking that this guy must be the
Follower of the \religion of peace\". As expected from you guys anyway"
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