Indian family offloaded from British Airways flight 'over crying 3-yr-old'

TNN
August 9, 2018

New Delhi, Aug 9: An Indian family has alleged that a leading European airline offloaded them from the flight because their three-year-old child was crying. While the child’s mother had managed to comfort the child when the plane was taxiing for take off, the allegedly intimidating behaviour of a cabin crew while asking the child to be seated scared the kid even more and then he started sobbing inconsolably.

The aircraft then returned to the terminal and the Indian family, along with a few other Indians seated behind them, were offloaded. This alleged racial behaviour took place on British Airways London-Berlin flight (BA 8495) of July 23 with a 1984 batch officer of Indian Engineering Services currently posted in the road transport ministry and his family.

The joint secretary-level officer has now complained to aviation minister Suresh Prabhu, alleging “humiliation and racial behaviour” by the airline. ABritish Airways spokesperson said: “We take such claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer.”

The officer’s letter to Prabhu says: “After security announcement for seat belt, my wife fastened the seat belt to my three-year-old baby... (Seated on a separate seat) my son felt uncomfortable and started crying. My wife managed to (comfort) him by taking him in her arms…. male crew member approached us and started shouting.. scolded my son to go to his seat...” “...My son got terrified and started crying (inconsolably). (An)other Indian family sitting behind us offered the child some biscuits to console him. My wife again put the boy on his designated seat and fastened the seat belt even though he kept on crying...,” the letter says.

The aircraft then started taxiing to the runway. “(The) same crew member came again and shouted at my son that ‘you bloody keep quiet otherwise you will be thrown out of the window’ and we would be offloaded. We were petrified,” it adds.

The plane then returned to the terminal. The officer says the crew member called in security personnel to the aircraft who took away their boarding cards and of those seated behind them. “My family and other Indian family, which had offered biscuits to my son, were offloaded….,” the complaint said.

The family then made its own arrangement to travel from London City airport to London. “…the crew member made racist remarks and used words like ‘bloody’ about Indians…. I request to have the matter investigated and take strictest possible action,” he concludes.

Comments

Ali
 - 
Thursday, 9 Aug 2018

poor culture & cheap behaviour from london. if the educated perason behaves like this, what we can expect from others?? they are opportunists.  learn from great india even though you have stolen our kohinoorlike thieves, we satisfied with what we have... We are LAGAAN boys

Rajeev
 - 
Thursday, 9 Aug 2018

We should treat them also in same way. Embassy should do something. They need compensation

Ibrahim
 - 
Thursday, 9 Aug 2018

What our ministers can do is ignoring. US people humiliating many Indian famous personalities for airport customs checkup

Ramprasad
 - 
Thursday, 9 Aug 2018

If they offloaded only one family then it may not be racial issue. But Airlines people offloaded another family who offered biscuts

Danish
 - 
Thursday, 9 Aug 2018

100% racial discrimination behind the incident

Kumar
 - 
Thursday, 9 Aug 2018

British Airways advt shows they will treat us like anything. But in real nothing

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News Network
January 13,2020

New Delhi, Jan 13: The Jawaharlal Nehru University Students' Union (JNUSU) has alleged that the varsity administration has blocked the registration of 300 students on the basis of 'fake Proctor inquiries'.

The union had on Saturday asked students of the university to pay their academic tuition fee but not the hiked hostel fee.

"Today the Vice Chancellor first blocked the fee payment portal and then blocked the payment of tuition fees. It is clear that the VC was lying through the teeth when he said students want to register but are not being allowed to by protesters," JNUSU president Aishe Ghosh said.

She said the VC has also blocked the registration of 300 students based on fake proctor enquiries which are not even completed.

"The truth is that it is the administration which does not want students to register and is blocking their registration," she said.

JNUSU vice president Saket Moon said that in the meetings held in HRD ministry, it was decided that the administration would take a lenient view on the students' protest and not take action against them.

He said many students, who opened the portal for registration found they had been academically suspended and could not register.

He said the JNUSU had softened its stand by saying that they would register by paying the old fees but that has been kept on hold.

On Sunday, the administration extended the date for the winter semester registration till January 15.

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Agencies
May 17,2020

Tehran, May 17: As many as 310 Indian pilgrims departed from Tehran, Iran for New Delhi by Mahan Air on Saturday. The group hails from Ladakh and will later go home to Leh by special flights.

"A group of 310 Indian pilgrims, hailing from Ladakh, departed Tehran for New Delhi by Mahan Air tonight (16th May). 
Thereafter, they'll go home to Leh by special flights," Embassy of India in Iran wrote on Twitter.

On Saturday, Minister of Civil Aviation, Hardeep Singh Puri said that over 13,000 people have returned under the Vande Bharat repatriation mission till date.

"More than 13,000 people have already returned on various flights under Mission Vande Bharat so far. Today, 812 citizens have returned on Air India and AirIndia Express flights from Newark, London, Dubai and Abu Dhabi. More flights continue," Puri wrote on Twitter.

Vande Bharat Mission, which started on May 7 to bring back stranded Indian nationals back home from other countries, initiated its second phase of the operation from Saturday (May 16) by sending three Air India flights to Dubai and Abu Dhabi.

Under the second phase of Vande Bharat Mission a total of 149 flights, including feeder flights, will be operated to bring back Indians from 40 countries. 

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News Network
January 3,2020

New Delhi, Jan 3: The National Payments Corporation of India (NPCI) on Thursday said the homegrown payments technology RuPay will offer 40 per cent cashback for its international card users for transactions in select countries.

Indians travelling to the UAE, Singapore, Sri Lanka, the UK, the US, Spain, Switzerland and Thailand will be able to earn up to Rs 16,000 cashback per month by getting their RuPay International Card activated, the NPCI said in a release.

With RuPay International cards --JCB, Discover and Diners Club--customers using multiple cards can earn more cashbacks under the 'RuPay Travel Tales' campaign.

To avail the cashback benefit, customers will have to do a minimum transaction of Rs 1000 and the maximum cashback is capped at Rs 4,000 for a single transaction.

The offer can be availed by customers using RuPay International Card four times a month that can give them a chance of earning up to Rs 16,000 as cashback.

Praveena Rai, COO, NPCI said, "We always aim to create an end-to-end value proposition for RuPay International cardholders to make their overseas travel experience seamless and memorable. The campaign is not only providing an exciting platform for travelers to earn cashbacks but also motivating them to migrate towards digital transactions nationally and globally".

Apart from earning cashbacks, RuPay International cardholders can access to RuPay affiliated domestic/international airport lounges.

They also can avail attractive offers on booking international fights and hotels in association with Thomas Cook and Make My Trip, the release said.

RuPay has a partnership with Discover Financial Services (DFS) and Japan based JCB International, allowing RuPay users the access to across 190 countries.

As on date, there are over 1,100 banks live on RuPay platform including SBI, HDFC Bank, Axis bank, among others.

RuPay card base has crossed 600 million, half of which are in the mid and premium segments, NCPI said.

NPCI was incorporated in 2008 as an umbrella organization for operating retail payments and settlement systems in India. An initiative of RBI and IBA under the provisions of the Payment and Settlement Systems Act, 2007, NPCI was initiated for creating a robust payment and settlement infrastructure in the country.

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