Indian family offloaded from British Airways flight 'over crying 3-yr-old'

TNN
August 9, 2018

New Delhi, Aug 9: An Indian family has alleged that a leading European airline offloaded them from the flight because their three-year-old child was crying. While the child’s mother had managed to comfort the child when the plane was taxiing for take off, the allegedly intimidating behaviour of a cabin crew while asking the child to be seated scared the kid even more and then he started sobbing inconsolably.

The aircraft then returned to the terminal and the Indian family, along with a few other Indians seated behind them, were offloaded. This alleged racial behaviour took place on British Airways London-Berlin flight (BA 8495) of July 23 with a 1984 batch officer of Indian Engineering Services currently posted in the road transport ministry and his family.

The joint secretary-level officer has now complained to aviation minister Suresh Prabhu, alleging “humiliation and racial behaviour” by the airline. ABritish Airways spokesperson said: “We take such claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer.”

The officer’s letter to Prabhu says: “After security announcement for seat belt, my wife fastened the seat belt to my three-year-old baby... (Seated on a separate seat) my son felt uncomfortable and started crying. My wife managed to (comfort) him by taking him in her arms…. male crew member approached us and started shouting.. scolded my son to go to his seat...” “...My son got terrified and started crying (inconsolably). (An)other Indian family sitting behind us offered the child some biscuits to console him. My wife again put the boy on his designated seat and fastened the seat belt even though he kept on crying...,” the letter says.

The aircraft then started taxiing to the runway. “(The) same crew member came again and shouted at my son that ‘you bloody keep quiet otherwise you will be thrown out of the window’ and we would be offloaded. We were petrified,” it adds.

The plane then returned to the terminal. The officer says the crew member called in security personnel to the aircraft who took away their boarding cards and of those seated behind them. “My family and other Indian family, which had offered biscuits to my son, were offloaded….,” the complaint said.

The family then made its own arrangement to travel from London City airport to London. “…the crew member made racist remarks and used words like ‘bloody’ about Indians…. I request to have the matter investigated and take strictest possible action,” he concludes.

Comments

Ali
 - 
Thursday, 9 Aug 2018

poor culture & cheap behaviour from london. if the educated perason behaves like this, what we can expect from others?? they are opportunists.  learn from great india even though you have stolen our kohinoorlike thieves, we satisfied with what we have... We are LAGAAN boys

Rajeev
 - 
Thursday, 9 Aug 2018

We should treat them also in same way. Embassy should do something. They need compensation

Ibrahim
 - 
Thursday, 9 Aug 2018

What our ministers can do is ignoring. US people humiliating many Indian famous personalities for airport customs checkup

Ramprasad
 - 
Thursday, 9 Aug 2018

If they offloaded only one family then it may not be racial issue. But Airlines people offloaded another family who offered biscuts

Danish
 - 
Thursday, 9 Aug 2018

100% racial discrimination behind the incident

Kumar
 - 
Thursday, 9 Aug 2018

British Airways advt shows they will treat us like anything. But in real nothing

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News Network
June 3,2020

Jun 3: Emphasising that airlines are clearly the safest mode of transportation, IndiGo CEO Ronojoy Dutta on Tuesday said there is no evidence yet of coronavirus infection getting transmitted among passengers onboard an aeroplane.

His comments against the backdrop of instances of some passengers, who had taken flights after resumption of domestic air services on May 25, testing positive for coronavirus.

"Those people had the virus before they got on to the aeroplane. What is noteworthy is that they have done the tracing after that. There is no evidence of transmission onboard there... that is a very encouraging sign on the safety of airline travel," he said during an earnings call.

According to him, airlines are clearly the safest mode of transportation and there is no evidence yet of contamination on an aircraft.

"You can come in contaminated but so far there is no evidence of passing it on to a fellow passenger," he noted.

Amid concerns over the coronavirus pandemic, aviation regulator DGCA has asked airlines to ensure that to the extent possible, middle seat in flights should be kept empty.

In this regard, Dutta said the airline would keep the middle seat empty wherever it can and "where we have to fill the middle seat, we will have the extra protective gown".

To a query about possible hedging of fuel prices, he said it would be a dumb idea and that airlines adjust to ups and downs in fuel prices.

"I can't overemphasise what a dumb idea it will be for an airline to hedge fuel prices. I looked at it from different angles and it is not a good idea... we looked at hedging and we talked about it at the board level and we said no," he noted.

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News Network
June 30,2020

New Delhi, Jun 30: Amid calls for boycotting Chinese products after India-China face-off in eastern Ladakh, Congress leader Rahul Gandhi on Tuesday hit out at Prime Minister Narendra Modi-led government claiming that imports from China have increased under the NDA regime.

"Facts don't lie. BJP says: Make in India. BJP does: Buy from China," Gandhi tweeted along with a graphic of the percentage of imports from China during the UPA rule and the NDA government.

The graphic claims that imports from China were at 12-13 per cent when the Congress-led UPA government vacated office in 2014 but now stood at 17-18 per cent in 2020.

The Congress leader has been vehemently targeting the Centre on the India-China border situation after 20 Indian soldiers were killed in violent face-off with Chinese troops in Ladakh's Galwan valley earlier this month.

Indian intercepts have revealed that the Chinese side suffered 43 casualties, including dead and seriously injured, in the face-off.

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News Network
January 7,2020

Jan 7: India’s monetary authority allowed banks to offer foreign-currency transactions outside of local market hours, a move aimed at boosting trading volumes at home.

Interbank deals, as well as those with customers in and outside India, can be undertaken by banks or their overseas branches and units at all times, the Reserve Bank of India said in a statement late Monday. It stopped short of saying whether the timing of the onshore over-the-counter market has been extended from the current 9 a.m. to 5 p.m.

The move is in line with recent recommendations to reverse the trend of the partially convertible rupee being traded more abroad than in India. London has overtaken Mumbai to become the top center for trading the rupee, adding to a sense of urgency among local authorities to deepen the onshore market.

Average daily volumes for rupee in the U.K. soared to $46.8 billion in April, a more than fivefold jump from $8.8 billion in 2016, according to a survey from the Bank for International Settlements published in September. That exceeded the $34.5 billion recorded in India.

Analysts say more trading abroad could amplify volatility in the domestic market and reduce the effectiveness of policy actions.

India’s decision comes as the London Stock Exchange Group Plc has started asking market participants if they want the bourse to function fewer hours, signaling it’s open to an argument driven by changing trading patterns and calls for a better work-life balance.

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