Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
“Indians are failing to uphold the principles of Hindu religion,” lamented Dr K Marulasiddappa, the former chairman of the Karnataka Nataka Academy and an exponent of drama.
Comments
OK let's believe hinduism is fake, but why you guys don't teach quran in right way to terrorist.
Give me any verse from gita which say kill those non-bealiver who does not believe krishna. It's not your duty to kill innocent people at all.
You guys are already brainwashed, hence you never get what is humanity. In daily prayer, you don't seek help from GOD, you just say only allah should be worship, other are fake. It is not prayer, is it making someone into box, which he will never get out of it in whole life.
When Buddhist or Muslims ruled India was their greatest time period in history.
i take pity on wrong beliefs for Hinduism. The best available books on management,maths,politics,economics,philosophy,exercise,yoga are the parts of Hindu religion. The oldest religion in the world.
The people in the world are highly motivated and inspired by hindu religion.
muslims are safe only in countries where they are in minority, wherever they are in majority they are nuisance to themselves as well as others, take any country for example. Imagine if india was muslim country, muslims will make life hell for themselves.
No body will worship a sadist god who will burn some one eternally in hell for their finite crimes. No one believes that soul which has no birth and death is extracted from living , given a new body at time of judgement day and eternally lives in heaven or hell.
No one believes in a god who comes here and there and talk nonsense to so called angels and prophets , but can be heard only , not seen. No one believes in a god who is somewhere up above only but not everywhere or beyond space and time limitations.
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