While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
Sick person....
Ivan D'souza should not go for it when Hindus don't like it.
Regarding religion, when all religious group agree there is only 1God, then that God will not permit to follow different religion.
So, why don't all people search for that true 1religion.
Don't follow any religion just because our ancestors followed it.
Dare to find and follow the truth.
Puranik keep ur diwali in ur temple it self dont bring it to our masjid. But u r welcome to our masjid as a human being bt not as a communal mongar
Any Master Blaster Puranik, which part of the world he is leaving, Like this Buffoons started Destroying the Hindustan, I do not understand, Temple, Church or Mosque all the place to worship for the Human being, in between there is religious wise, Cultural wise, Language wise all we Human made but God is same to all, it was happening before, why nowadays doing like this?????
What these Criminal Minded Puranik Climbing up some one, he Looted, he did alot of crimes and stored a lot for him and his belongs, all these Criminalism effects the Poor people, they will suffer, while coming to Poor there is no Bajjis, Raniss VHPS will not help. mind it all these Criminals only await to loot only.
In my Elder time I Entered all these places, no one said anything.
While I was is South Africa I see there are Two Foot path one For White One For Black, looks like, These Goondas looking to make like Hindustan, this is Destroying our God's own Country, That means all are sufferers okay Gentle Mans of Hindustan.
Purnikanna Do not bring your Personal Enmity to destroy our beautiful country.
Jai Hoo Hindustan
Jai Hoo Siddaramanna
Jai Hoo Moodiji.
Jai Bharath Matha.
Baratha mathe kayyalle, baratha dvaja illa....Desha drohigalu yaru?
Muslimaru yava baratha mathe ge jai helbeku? RSS!?
Jai hind, jai bharath. We are proud to be indian.
RSS, VHP, Bajrangdal should be BANNED. they are real trouble maker and anti national, those killed our Gandhiji.
Dear VHP Brothers
A true Muslims never entertain idol worship, Either it is DARGA OR DURGA. Dont dream of a Muslim converting to other religion. Rather we heartly welcomes you people to the true religion ISLAM, in sha Allah which you will realize one day. And the day is not far.
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