Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Comments
If it is so, why did'nt she came out when the incident took place.
If she was scared then, how she became bold now?
Such kind of blacksheep are found in all religions.
And if the priest is guilty then he must be punished as per law of the land.
I was just trying to think what kind of punishment we can give to this rapist.....first and foremost thing is his wife has been committed suicide...for that he did not get punishment....now raped this girl....she will have to face the society with baby which will come up in the near future....
best punishment for this crime is \hang him till death\""
Backstabbing the nation is the biggest crime. This is apparently not a rape. This is consensual sex. May be that woman is used as a bait by anti nationals.
Dear Viren , After this also do you think he is nationalist ? To become natiolist they should qualify by this type of test? Acche Din Already as promised!!!
.............ne walon ko parameshwari ma ke temple mein kue bitaya....
Looks like the troll,who tell this as their internal matter is hand in gloves with the priest or the blackmailer....he must be grilled
Ha Ha Ha Ha...This is called Viren Joke...Viren please list the people and the Crime which belong to ur Internal onces.So that no one in future will Comment on them.
One is Cleared RAPE and RAPIST is ur Internal.NEXT....
stone him to death if he is really a rapist
shame on u, dont call him priest please for god sake.
look at his face, by seeing his face only we can make out he s big proud, should enquir him properly. he stolen many gold jewellery from temple.
now a days for personal grudge some people will do like this. please enquiry on to this simply putting accused photo without clarification its against the law :)
Mr. Kotian Saheb, those who are raping women and those who are supporting these rapists are National, and those who are opposing these evil act are anti national.
Never mind we are anti national for those Desh aur dharm drohi's.
Women is our mother and our sisters.
this kind of human should be banned to enter temple. really black dot of society,
this should be stone to death if allegation against him are true.
No Bajarangi is speaking exept Kotian ? It is his internal matter,
Does Kotian will give the unborn chid his name as father ?
every religion priest are same. they do one thing and tell us to do other things. they only not following which s must.
Why people started screaming. This is our internal matter. anti nationals need not to interfere.
Temple Priest again....
Those who are intelligent should understand surely its not a divine place were many priest are caught in such evil acts specailly with girls.. If girls are not active & did not recognize the DIVINE option of COVERING their beauty to strangers... More of such incidents will follow in near future by these evil innocent looking foxes...
Now be careful ladies.... you are asking permission to go all the temples. Never mind you can go but go along with your blood relation men. Duniya Kharaab hain. Even you are not safe in temple or mandir. There are many Swamiji's were in India facing these charges. You know very well.
In 1400 years before Prophet Mohammed guided that any women who wish to go outside (such as market, mosque etc.) to accompany their blood relation men.
Inquisitive to see Comments from Kotians and like minded trolls
WAKE UP guys! Cheddi will twist this reality & U honest hindus will accept it as it is... Please dont support the culprits who are involved in crime of our girls.... Protect the girls which ever religions it is... Stop supporting the CULPRITS who alwz twist the realities.
Never FEAR this people - FEAR only the one who created U & ME. When U fear the one who gave us soul... our fear for CREATION will become WEAK>>>
Shameless People....Throw him out of Country.Ban him from India.This is what we call Intolerance.Being a priest in a reputed and Historic place how could he do such shameless act.Innocent girl should get Justice.
Pitty on his 20 year old Daughter.
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