Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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News Network
January 28,2020

Mysuru, Jan 28: The Second Additional District and Sessions Court on Monday granted anticipatory bail to B Nalini, who displayed the ‘Free Kashmir’ placard during a protest, and also to Maridevaiah, the organiser of the protest.

Nalini and Maridevaiah had applied for bail as Jayalakshmipuram police had booked them under sedition charges. Nalini had displayed the placard during a protest at Manasagangotri, the University of Mysore campus, recently. The court, which took up the case on January 24, had kept the order pending.

The court directed the accused to submit their passport to the court and a bond for a sum of Rs 50,000. The court also directed them to be present before the police, whenever needed.

Meanwhile, the Mysuru Bar Association has decided to take measures against the association members who are in favour of Nalini. Seventy-five members, seeking to represent Nalini, have withdrawn their support, the association secretary B Shivanna said. The association has suspended advocates Manjula Manasa and P P Baburaj.

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News Network
May 15,2020

Ramanagara, May 15: Flouting all social distancing norms, people gathered in large numbers for a village temple fair in Karnataka's Ramanagara district.

On Thursday, people in large numbers came out on a road to participate in the fair. Attendees took permission for gathering from Panchayat Development Officer NC Kalmatt.

According to a Tehsildar official, Kalmatt was suspended by Ramanagara Deputy Commissioner for granting permission for the gathering.

People have been advised to wear mask in public space and maintain social distancing to contain the spread of coronavirus.

Meanwhile, 45 more COVID-19 cases have been reported from Karnataka, taking the total number of coronavirus cases in the state to 1,032 on Friday, according to the state Health Department.

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News Network
February 23,2020

Udupi, Feb 23: Tanushree Pithrody, a 10-year-old girl from Udyavar and class 6 student of St Cecily’s School, here and a Guinness World Record holder, erased the old record by covering the 100 metres 'Chakrasana race' in one minute 14 seconds to write her name in the Golden Book of World Records.

This was announced by Manish Bishnoi, Head, Golden Book of World Records, who handed over the Certificate to Ms Tanushree, who was accompanied by her father Uday Kumar and mother Sandhya here on Saturday.

The previous record-holder in this category was Samiksha Dogra [11 years and 1 month] from Rampur Bhushar, Himachal Pradesh, who had set a time of 6 minutes and 2 seconds on June14,2018.

Later speaking to scribes here, Ms Tanushree said that she was delighted that she was able to break the record. “When I was practicing, I used to finish it in around 2 minutes. This is my fifth record. I dedicate my success to my parents and my Yoga guru,”she added.

Ms Tanushree has also created a record for the ‘most forward rolls with Dhanurasana Yoga pose in 1 minute’ by performing 62 rolls and she also created the ‘fastest 100 forward rolls with Dhanurasana Yoga pose’ in 1 minute and 40 seconds on February 23, 2019 and entered the Golden Book of World Records.

In 2018, she set the Guinness World Record for ‘most full-body revolutions maintaining a chest stand position’ with 42 full-body revolutions in one minute, and on 21 March, 2019 she broke that record with 44.

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