Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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Agencies
July 30,2020

New Delhi, Jul 29: Air Commodore Hilal Ahmad Rather has become a buzz name in Kashmir overnight. Hilal saw off the first batch of Rafale jets which took off from France to India on Monday. Among other things, he has also been associated with the weaponisation of the Rafale aircraft for acclimatisation to Indian requirements.

Hilal is presently India's Air Attache in France.

The career details of this officer of the Indian Air Force (IAF) read like the decoration scroll of the best flying officer anywhere in the world.

Born in the south Kashmir's Anantnag district to middle-class parents, Hilal's father, late Mohammad Abdullah Rather retired as a deputy superintendent of police (Dy SP) in J&K police department. He has three sisters and is the only son of his parents. Hilal studied in Sainik School in Nagrota town of Jammu district.

He was commissioned in IAF as a fighter pilot on December 17, 1988, became flight lieutenant in 1993, wing commander in 2004, group captain in 2016 and air commodore in 2019.

He graduated from defence services staff college (DSSC). He also graduated from air war college (USA) with distinction. He won the sword of honour in NDA. Hilal is also the recipient of Vayu Sena Medal and Vishisht Seva medal.

With an impeccable record of 3,000 accident-free flying hours on mirage-2000, MIG-21 and Kiran aircraft, Hilal's name will now forever be associated with Rafale in India.

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coastaldigest.com news network
February 16,2020

Uppinangady, Feb 16: Eleven people were injured, when a private bus in which they were travelling, toppled near Kodikal on Sunday, police said.

According to Police, more than 20 people were travelling in the bus towards Puttur from Sakleshpur when the mishap took place.

All the inmates were on their way to attend a wedding.

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News Network
August 7,2020

Madikeri, Aug 7: Two days after massive landslides triggered by heavy downpour in Kodagu, five people including a priest are still missing. 

The landslide, which originating at Brahmagiri Hills in Talacauvery, swept away two houses on Wednesday night.

This missing people are: Talacauvery temple chief Narayana Achar (70), his wife Shantha (70), brother Ananda Theertha Swami (87) and two assistants — Ravi Kiran (26) and Srinivas (30). Achar’s neighbour had shifted out of Bhagamandala earlier, fearing a landslide. 

The National Disaster Response Force (NDRF) had to stop rescue operations due to bad weather. The operations resumed today. 

“There are many minor landslides on the way to the spot,” said Kodagu Deputy Commissioner C Annies K Joy, adding that the flood situation at Bhagamandala was not permitting earthmovers to reach the spot. Heavy rain between Wednesday and Thursday triggered landslides. 

Bhagamandala Panchayat Development Officer Ashok said a notice was issued to the priest’s family to shift out of the house, but they chose to stay back. 

On Thursday morning, when the Talacauvery temple staff went to check on Narayana Achar, as he had not reached the temple for the daily puja, they found levelled land and debris where Achar’s house stood. Utensils, puja material and clothes were found nearly 2 km away at Cherangala. 

As rains continued over the last few days, many rivers are flowing above the danger levels, forcing people to move to safer places.

 Responding to the situation, which is turning grimmer by the day, Chief Minister B S Yediyurappa, who is currently undergoing treatment in a private hospital after testing positive for Covid-19, directed ministers to visit rain-hit areas and supervise relief efforts. He has also assured of providing required financial assistance for those affected.

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