Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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News Network
July 19,2020

Bengaluru, Jul 19: A viral video claiming to show crowded condition of a hospital treating COVID-19 patients in the city was found to be false with police on Sunday arresting a person for allegedly circulating it on social media.

Police said such videos have the potential to create panic and asked people to refrain from spreading them.

The arrest was made within hours of the police announcing registration of a case in connection with the video that showed a crowd of people wearing masks at an "outpatient ward" of a hospital, falsely identified as Victoria Hospital, a major dedicated COVID facility here.

The video went viral on social media.

"City Crime Branch swiftly identified and arrested this person who has been circulating false videos of panic in Victoria Hospital, Bangalore. Kudos to all doctors and medical professionals who are doing their best. False news busted," Bengaluru Police Commissioner Bhaskar Rao tweeted.

Police said such videos have the potential to create panic in society and asked people to refrain from it.

"Covid False video about conditions of hospitals in Bangalore circulated on social media. Case registered in Cybercrime PS. While government, society at large fighting the pandemic, some are creating/forwarding messages/videos which has potential to create panic in society. Refrain from it," Joint Commissioner of Police, Crime, Sandeep Patil tweeted.

The video showed scores of people wearing masks gathered in a small space allegedly at an Out-Patient Department in a hospital, and a person filming it, claiming to be a doctor expressing concern that it was a threat to all medical staff, including the patients.

Official sources said the video was reportedly from a hospital in one of the northern states and not from Victoria Hospital.

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News Network
January 16,2020

Mysuru, Jan 16: A day after the Mysuru Advocates’ Association refused to defend a student in Mysuru who has been charged with sedition case for displaying a ‘Free Kashmir’ placard, president of the People’s Lawyers’ Guild of Davangere, has come forward to appear in the Court on behalf of her.

Opposing the attack on JNU students and teachers at JNU recently, Nalini had displayed a ‘Free Kashmir’ placard during a protest on January 8 at Manasagangotri of the University of Mysore (UoM) campus here.

Members of the Mysuru Bar Association decided not to represent Nalini.

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coastaldigest.com news network
July 17,2020

Udupi, July 17: An Indian expatriate from coastal Karnataka who was working in Kuwait passed away in a hospital in the oil-rich country reportedly due to covid-19.

Sheikh Mohammed Syed (54) was a native of Kharvi in Kundapura taluk of Udupi district. He is survived by his mother, wife and three daughters. 

An ex athletic champion from Bhandarkars' Arts & Science College, he was a well-known Volleyball and Kabaddi player in Kundapur.  He was associated with many sports associations in Udupi. 

An employee of KRH firm, he was hospitalized in Kuwait three weeks ago due to ill health. He was tested positive for covid-19.

He breathed his last yesterday without responding to any treatment. Final rites were held in Kuwait. 

Prior to migrating to Kuwait, he had worked in United Arab Emirates for several years. A sports enthusiast, he had trained many athletes in Udupi.

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