Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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coastaldigest.com news network
July 8,2020

Bengaluru, Jul 8: Kannada television actor Susheel Gowda has reportedly committed suicide in his home town Mandya.

 According to reports, the actor killed himself yesterday. The exact reason for suicide hasn't been revealed yet. 

The news has come as a shock to many celebrities. The actor was over 30 years of age and had acted in TV shows. 

He played a role in serial Anthapura and was looking forward to establishing himself in the Kannada Film Industry. Other than an actor, he was also a fitness trainer. 

Shocked by the news of Susheel Gowda's death, Duniya Vijay wrote on Facebook (translated), "When I first saw him I thought he is a hero material. Even before the movie got released he has left us too soon. Whatever may be the problem suicide is not the answer. I think the series of deaths will not end this year. It is not only because of Coronavirus people fear, people are losing faith because they don’t have job which can give them the money to lead a life. It is high time to stay stronger to overcome the crisis."

Susheel Gowda has played the role of a cop in the upcoming film Salaga. It stars Duniya Vijay in the leading role.

Susheel's co-star Amita Ranganath said, "I got the news from my friend. I still can’t believe that he is no more. He was such a sweet and soft hearted person who never loses his cool. It’s been very sad to know that he has left us so early. He had the talent to achieve more in the entertainment industry.” 

Director of the serial Anthpura, Aravind Koushik on his face book page posted "Sad news I heard . Susheel Gowda who played the lead in the tv serial Antahpura that I directed is no more . Rest in Peace."

She also shared a picture with Susheel on her Instagram story and expressed her grief.

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News Network
May 18,2020

Bengaluru, May 18: Former Karnataka Chief Minister Siddaramaiah has called a meeting of Congress Legislature Party (CLP) to discuss various issues related to coronavirus and "failures" of the state government in tackling the outbreak.

The meeting, which will be held on May 19 at 4 pm, will also discuss packages announced by the central and state government, the amendment to the APMC Act by the state cabinet and the cancellation of various schemes including Mathrushree and Santhwana scheme.

Earlier, Siddaramaiah had alleged that the Centre and Karnataka government failed in containing the coronavirus spread despite having enough time for preparations.

Meanwhile, the ongoing nationwide lockdown has been extended till May 31. 

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News Network
January 29,2020

Newsroom, Jan 29: Karnataka’s capital has earned the unwelcome distinction of global capital of traffic congestion. According to a report by TomTom, the Netherlands-based global provider of navigation, traffic and map products, Bengaluru beat 415 other cities across 57 countries to earn the title of world's most traffic congested city in 2019.

“Bengaluru takes the top spot this year with drivers in the southern Indian city expecting to spend an average of 71% extra travel time stuck in traffic," TomTom said in the ninth edition of its annual Traffic Index.

Three other Indian cities, namely, Mumbai, Pune and New Delhi are also ranked in the 2019 edition of TomTom’s Traffic Index of the world’s most traffic-congested cities. 

The report released on Tuesday ranks cities by the average time added to a trip. TomTom index also includes details on when congestion is heaviest and lightest, how highways compare with surface streets, and how much time drivers wasted waiting for other drivers to get out of their way.

Following closely on the heels of Bengaluru is Manila, Philippines, with the similar 71% traffic congestion. Among the top five worst traffic affected cities are Mumbai and Pune from India at the fourth and fifth place respectively, while Bogota, Colombia is on third spot.

Delhi, the national capital of India is on the 8th spot, while Moscow (Russia), Lima (Peru), Istanbul (Turkey) and Jakarta (Indonesia) are on 6th, 7th, 9th and 10th spot respectively.

Mumbai recorded a 65% traffic congestion with 9th September, 2019 being the worst day. On an average, a Mumbaikar lost 209 hours in traffic congestion. Pune has 59% traffic congestion with 2nd August, 2019 being the worst day. 193 hours are lost due to congestion. Delhi, on the other hand, has 56% traffic congestion. 23rd October, 2019 was the worst day, while 190 hours are lost in traffic congestion.

Interestingly, among all the four Indian cities, Delhi has the most number of cars. Previous studies have concluded that Delhi has the best road conditions among the Metro cities of India.

If you are wondering what exactly the percentages mean, a 53% congestion level in Bangkok, for example, means that a trip will take 53% more time than it would during Bangkok’s baseline uncongested conditions.

TomTom calculates the baseline per city by analyzing free-flow travel times of all vehicles on the entire road network – recorded 24/7, 365 days a year. The report by Dutch navigation and mapping company ranks cities by the average time added to a trip. It also includes details on when congestion is heaviest and lightest, and how much time drivers wasted waiting for other drivers to get out of their way.

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