Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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Comments

abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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News Network
April 8,2020

Bengaluru, Apr 8: Heavy rain lashed Belthangady taluk in Dakshina Kannada district and parts of Udupi district on Tuesday providing much-needed relief to the people from the sultry heat.

Belthangady, Guruvayanakere, Madantyaru, Venoor, Naravi and surrounding areas received rain coupled with lightning and thunder. 

Rain also lashed Karkala, Kundapura, Kollur, Siddapura, Gangolli, Hemmady, Uppunda, Shiroor, Hebri and surrounding areas in Udupi district.

Parts of Malnad --- Koppa, Balehonnur and NR Pura taluks in the neighbouring Chikkamagaluru district --- received good rainfall coupled with lightning and thunder.

The rain has brought a smile on the face of coffee growers as it will help in the blossoming of the flowers in coffee plants.

In Kodagu district, heavy rain lashed Madikeri, Hudikeri, Ponnampet, Srimangala, Siddapura, Galiubeedu, Bapoklu, Talacauvery and Bhagamandala.

Parts of Mysuru city and district, Chamarajanagar, and Hassan received a good spell of rain on Monday night, bringing down the mercury levels.

Heavy rain lashed T Narasipur taluk in Mysuru district and the Kothegala Gram panchayat limits received 7 cm rainfall. Karya village in Nanjangud taluk received 5 cm rainfall.

Male Mahadeshwara Hills in Chamarajanagar district received good rain in the evening. 

Meanwhile, the Agriculture Research Station at Naganahalli has predicted thunderstorms, on April 7 and 8 in the region. The research centre recorded 12 mm rain on Sunday night and 22.5 mm on Monday midnight. 

Moderate to heavy rain, accompanied by strong wind and lightning, lashed some parts of Shivamogga district, including Ripponpet, Sorab, Bhadravathi, Thirthahalli, Sagar
and Shikariput. 

Bhatkal in Uttara Kannada district received heavy rain from 4 to 7 pm. The town had also received the rain for about half-an-hour in the morning.

Hosapete town and the surrounding villages also received the rain. At some places, the rain brought down the branches of the trees. The rain has cooled the mercury level at Hosur, Nagenahalli, Basavadurga, Kamalapur, Hampi and other villages in Hosapete taluk. 

Rain also lashed several places in Ballari district, including the Ballari city. Rain, accompanied by hailstones, brought cheers to the people at Kottur. 

Meanwhile, rain and hailstones have destroyed the standing paddy crop in hundreds of acres of land at Maraladinni, Katagal, Uskihal, Belladamaradi and other villages in Maski taluk of Raichur. The farmers are waiting to harvest the crop.

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coastaldigest.com news network
June 13,2020

Mangaluru, Jun 13: Around people from Bhatkal, who were stranded in United Arab Emirates due to months of covid lockdown, finally reached their hometown today. A charter flight carrying these passengers took from the Ras Al Khaimah International Airport at 11:20 PM (UAE time) yesterday and landed at Mangaluru International Airport at 4.20 am today.

After completing all the formalities, they were taken to Bhatkal in five buses arranged by Bhatkali Jamaatul Muslimeen, Mangaluru. Two hotels and a college hostel have been booked for the institutional quarantine of the returnees. 

The passengers were received at the airport by Majlis E Islah wa Tanzeem executive members, Bhatkali Jamaat Ul Muslimeen executive members, and Bhatkal Muslim Youth Federation executive members. 

Ateequr Rahman Muniri, vice president of Majlis-e-Islah wa Tanzeem and owner of UAE based Nuha General Trading LLC, had taken the initiative of sending stranded citizens of Bhatkal and surrounding regions to back home from UAE.

“After we came to know about the problems of the NRIs stranded in UAE plans were made to charter flights to send them home. I received huge support from the Bhatkal community leaders and youth here in Dubai, who gave their complete cooperation and helped with their efforts in successfully chartering the first flight," Muniri said.

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News Network
February 25,2020

Belagavi, Feb 25: Left Parties will launch countrywide door-to-door campaign from March 1 to 23 against Citizenship (Amendment) Act (CAA), National Population Register (NPR), National Register of Citizens (NRC), Communist Party of India (M) General Secretary Sitaram Yechury said on Tuesday.

Addressing a press conference here, he said that CPI (M) and other Left parties were participating in the awareness programme that will conclude on March 23, on the martyrdom day of Bhagat Singh, Chandrashekar and Rajguru.

"Till now 13 states have expressed their opposition for NRC and will not implement it, which means more than fifty per cent of country will not have it," he added.

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