Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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coastaldigest.com news network
May 18,2020

Bengaluru, May 18: With the detection of 99 fresh cases of COVID-19, highest single-day spike, including 24 from Bengaluru Urban district, the total number of persons contracted for the disease in the state has surged to 1,246.

Apart from 24 fresh cases in Bengaluru Urban district, Mandya recorded 17 cases followed by Uttara Kannada (09), Raichur (06), Yadagiri (06), Gadaga (05), Kalaburagi (10), Hassan (04), Koppal (03), Vijayapura (05), Mysuru (01), Belagavi (02), Ballari (01), Udupi (01), Kodagu (01) and Koppal (03).

So far 37 persons had succumbed to the virus in the state.

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coastaldigest.com news network
May 6,2020

Mangaluru, May 6: Amidst preparation for the paid evacuation of Indians stuck in Gulf countries amidst coronavirus lockdown, the central government has announced that it would only do a medical screening of the passengers before the flight and only asymptomatic persons would be allowed to travel.

Each passenger will have to fill a self-reporting form to be presented at the health and immigration counter at their destination.

The passengers are required to state whether they are suffering from fever, cough, diabetes or any respiratory disease. This form is similar to the one filled by passengers landing in India during the early days of the COVID-19 outbreak.

As per the announcement by the government, returnees would undergo COVID-19 once they complete 14-day quarantine in a hospital or government –arranged institution on a payment basis.

However, the form asks the applicants to keep themselves isolated at home for 28 days unless they develop any symptoms such as fever and cough.

During the journey, they will have to follow the protocols such as those issued by the Health Ministry and the Civil Aviation Ministry. Applicants from the UAE are yet to receive instructions on these.

On reaching the destination, passengers will have to register on the Arogya Setu app, India’s mobile application for COVID-19 surveillance.

No physical distancing!

Air India Express (AIE) which is set to operate the first two flights to Kerala on Thursday will operate its Boeing 737-800 flights, with a seating capacity of 186 economy class seats.

With nine seats reserved for isolation, only 177 passengers would be flown, sources said.

While most of the UAE flights in the first week will be operated by the AIE, Air India will operate two of its Dreamliner aircraft with a seating capacity of 256 seats. These flights would also reserve some seats for isolation.

However, the plan has made it clear that the Indian government will not be following the rules of physical distancing to prevent the spread of coronavirus in the repatriation flights.

Several people, including the Chief Minister of Kerala Pinarayi Vijayan, expressed concern over flying passengers, who will not be tested for COVID-19, without observing physical distancing.

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News Network
January 5,2020

Bengaluru, Jan 5: A day after senior Congress leaders in Karnataka met to build consensus for the way ahead, the race for the post of KPCC President hotted up on Sunday with aspirants and their supporters stepping up efforts to secure the coveted posts.

Senior leader D K Shivakumar, seen as a frontrunner for the post, met former Chief Minister Siddaramaiah at his residence amid reports that he was lobbying in favour of one of his confidants.

Meanwhile, another senior party legislator Satish Jarkiholi made it clear he was capable of discharging the responsibility if the high command asked him to do so.

Also, loyalists of senior leader and former Minister Ramalinga Reddy came up with social media posts, pushing forward his name for KPCC President.

Congress Legislature Party leader Siddaramaiah and state Congress chief Dinesh Gundu Rao quit their posts after the party fared poorly, winning only two of the 15 seats in the bypolls while it had held 12 of them.

According to party sources, though Siddaramaiah is likely to retain the position of Leader of Opposition, the CLP leader post may be given to some one else.

The sources also said replacement of KPCC President was most likely as Dinesh Gundu Rao's resignation could be accepted.

Shivakumar is seen as the frontrunner for the KPCC President post and has already held discussions with high command in this regard.

His meeting with Siddaramaiah, who is expected to travel to Delhi soon to hold discussions with the high command, assumes significance amid reports that the former chief minister was favouring one of his confidants for the post.

Shivakumar during the meeting sought Siddaramaiah's cooperation for his appointment to the coveted post, with a promise to work under his leadership, sources said.

However, speaking to reporters after the meeting, Shivakumar said he had worked under Siddaramaiah as legislator and Minister, and there was nothing special about the nearly two-hour-long meeting.

"...Im not a competitor for any post, I won't ask for any post, that time is over. I'm a karyakarta of the party and will work as karyakarta," he said in response to a question, adding he will abide by the party's decision.

On the other hand, Congressleader andYamakanamaradi MLASatish Jarkiholi said he was ready to take up the responsibility if the party high command decides so.

"It has been decided to cooperate and work under the leadership of anyone, whom the party high command decides (as President). Let's see, it is for the high command to decide (who will be KPCC President)," he said.

In response to a question from reporters in Belagavi if he was aspiring for the post, Jarikholi said, "I havent asked, but if given I will manage it efficiently..."

Meanwhile, loyalist of seven-time Congress MLA Ramalinga Reddy, came up with a social media post, demanding KPCC President post for the leader.

"Seven-time @INCKarnataka MLA and former Home Minister Sri @RLR_BTM for #KPCC President. #Congress #Karnataka #RamalingaReddy #BTMLayout #BBMP #Bengaluru," former Mayor of Bengaluru City and a close confidant of Reddy, B N Manjunatha Reddy tweeted.

Last year during the political turmoil faced by the coalition government, Ramalinga Reddy had threatened to resign, unhappy at being sidelined in the party.

He had later decided to stay with the Congress after the high command intervened.

With a virtual vacuum in the state Congress following the resignation of its top leadership after the rout in the recent Assembly bypolls, senior party leaders had met here on Saturday with an aim to build a consensus for the way ahead.

According to sources, the meeting was convened after instructions from the high command to iron out differences and build consensus on taking the party forward and regarding appointments to key posts, before coming to Delhi for discussions.

Senior leader K H Muniyappa and KPCC Working President Eshwar Khandreare seen as the other aspirants for the President post.

Ssenior leaders G Parameshwara along with H K Patil are among those seen as the frontrunners for the CLP leader post vacated by Siddaramaiah.

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