Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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News Network
January 10,2020

Tumkur, Jan 10: A five-year-old boy has been killed by a leopard in Gubi taluk of Tumkuru district in Karnataka.

The local police said today that the incident took place on Thursday evening when the boy was returning home along with his grandmother.

The leopard first attacked a cow and then the boy who was behind it. The feline dragged the body into the forest.

After a search operation by the forest officials, the body was found and handed over to the parents after post-mortem.

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coastaldigest.com news network
May 17,2020

Mangaluru, May 17: Former health minister U T Khader demanded that the authorities carry out a scientific analysis of the five deaths that occurred due to Covid-19 in Dakshina Kannada. 

“The number of fatalities vis-à-vis the number of positive cases in the district is worrying, and the district administration and health department should not take the matter lightly. Lapses, if any, in dealing with the co-morbidity factors should be addressed, lest it become a major health challenge,” he warned.

Addressing reporters on Saturday, Khader, said only carrying out such types of analysis will help the health department combat the spread of the novel coronavirus in the future. “At present, the only data available with the health authorities here and in the state war room, is the number of people tested and number of positive cases,” Khader said.

“Any strategy to combat Covid-19 must be built around scientific analysis of causes of how the disease is spreading and to do so, concrete efforts must be made to find the source of the cluster at the First Neuro Hospital in Padil. A analysis of reasons that caused the deaths, will also come in handy for the authorities to prepare suitable advisories for the people, who in turn could take informed decisions,” Khader noted.

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coastaldigest.com news network
July 8,2020

Udupi, Jul 8: Four people have been arrested by the police in connection with the murder of Yogish Poojary (26), a resident of Laxminagara in Tenkanidiyoor in Udupi. A gang, which arrived in a car had attacked Poojary with lethal weapons on July 6.

The arrested are rowdy sheeter Sujith Pinto (37), his elder brother Rohit Pinto (43) Annu alias Pradeep (40) and Vinay (36). Police have continued the manhunt to nab two more accused – Girish and Anup. 

The accused were arrested from Kallianpur last night following which the accused were to murder spot as part of investigation.  The police also seized the car and knives that were used for the crime. 

Police sources said that the accused were under the influence of alcohol when the stabbed Poojary repeatedly with knives.

Three teams headed by sub-inspectors of Malpe, Udupi city and city crime branch took part in the operation.  The accused have been booked under station under section 143, 147, 148, 302 and 149 of IPC.

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