Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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Comments

abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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Agencies
June 27,2020

Bengaluru, Jun 27: Marijuana or ganja as it is known locally, has emerged as the most peddled and seized drug in Karnataka in the first six months of 2020, a police officer has said, commemorating the International Day Against Drug Abuse and Illicit Trafficking.

"As many as 510 ganja cases have been registered, leading to the seizure of 312 kg of ganja in 2020," Central Crime Branch (CCB) Deputy Commissioner of Police Kuldeep Jain told media perrsons on Friday.

Cases and seizures of other drugs paled in comparison to Marijuana. Only one case each has been registered on Brown Sugar, Opium and other drug forms.

Hashish was the only other seized narcotic which weighed more than a kg at 17 kg, rest all were under a kg.

Other banned substances included charas, cocaine and MDMA.

Police also seized 91 papers of LSD and 550 tablets belonging to the Yaba, Restyl, Anxit and Nitrosun category of drugs.

Similarly, 781 Indians and 14 foreigners have been arrested in the drugs cases.

Karnataka Home Minister Basavaraj Bommai, Director General of Police Praveen Sood and Bengaluru Police Commissioner Bhaskar Rao were among the officials who commemorated the event which recognised police staff who cracked drug cases.

"Bommai reaffirmed the pledge to fight against drugs and continue the policy of zero tolerance (of drug abuse)," Joint Commissioner of Police Sandeep Patil said.

Police showcased the seized haul of drugs to Bommai in the past one year, and the minister later rewarded the policemen involved in cracking the drugs cases in Karnataka.

Bommai and the police officials took a pledge to fight drugs on the occasion.

"The Karnataka police has been taking strict action against the drug peddlers while at the same time creating awareness among youth," added JCP Sandeep Patil.

Police also roped in celebrities such as Milana Nagaraj, Darling Krishna and former cricketer Anil Kumble to send across a social message to give up drugs.

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News Network
January 19,2020

Mangaluru, Jan 19: Karnataka’s coastal city of Mangaluru has been ranked India’s safest city with the lowest crime index (24.14) in the country, according to a survey conducted by Numbeo.

Numbeo is a crowd-sourced global database of reported consumer prices, perceived crime rates, and quality of healthcare, among other statistics.

Mangaluru was named the city with the highest safety index of 75.86 among all major Indian cities.

According to the survey, Abu Dhabi is the world's safest city which has the lowest crime index of 11.33. It has the highest safety index of 88.67 in the list of 374 global cities.

Abu Dhabi sits on number one spot - as an increase in a city's ranking means a drop in its crime rate.

Sharjah ranked fifth safest and Dubai was ranked as the seventh safest city in the world with its safety index at 82.95.

Joining Abu Dhabi in the top ten are Taipei, Quebec, Zurich, Dubai, Munich, Eskisehir, and Bern. Islamabad (74) was ranked the safest in Pakistan.

Meanwhile, Caracas in Venezuela was rated the as the most unsafe city with the highest crime index 84.90.

Comments

Waseem Mohammed
 - 
Monday, 18 May 2020

Mangalore is the safest place in Karnataka and arguably in India.

That 'Fairman' user is a troll and his comment is fake.

I have stayed in Mangalore, Bangalore and Dubai.

 

I found Bangalore to be the worst of the 3 cities, regarding crime

 

 

Fairman
 - 
Sunday, 19 Jan 2020

This is soofi story.

 

The surveyor is in the different planet

Karnataka, specially mangalur is the 2nd most crimed city next to UP.

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News Network
March 3,2020

New Delhi, Mar 3: Bharatiya Janata Party leader Kapil Mishra, who instigated violence in northeast Delhi by provoking mobs, has now been provided with 24x7 security. After he claimed threat to his life, he has been provided with “Y” category security — which entitles him to six security personnel round-the-clock to guard him in and outside the city.

He had fought the 2020 Delhi Assembly elections by giving inflammatory remarks around the anti-Citizenship Amendment Act in Shaheen Bagh, and lost to Aam Aadmi Party candidate. But he continued to issue provocative remarks.

While there is clear evidence of his scandalous statements just a day before the violence was unleashed on Muslims in Delhi last week where around 50 people were killed, no action has been taken against him so far. Instead, he is being treated as a hero in his party.

As per sources, Mishra complained that he got life threats over the past week in wake of the violence and based on his request, the Delhi Police has provided the security cover.

Mishra had taken to social media platform Twitter and alleged that he was receiving threats via WhatsApp, Twitter and Facebook, from Indian and foreign accounts.

“I am constantly being threatened with murder on the phone, on WhatsApp, on email. Hundreds of threats are being given continuously from the country and abroad. I don’t fear this hate campaign against me,” he had said on Twitter on March 1.

Mishra had on February 23 made an incendiary speech, following which North-East Delhi witnessed anti-Muslim violence.

The Supreme Court of India on Monday said it will on Wednesday (March 4) hear a plea that sought immediate FIRs against Kapil Mishra, Union Minister of State for Finance Anurag Thakur and other leaders for their recent hate speech, which allegedly triggered the violence in Delhi. The plea was filed by Delhi violence survivors.

The apex court bench, comprising Chief Justice SA Bobde, listed the matter for hearing after senior advocate Colin Gonsalves, who is appearing on behalf of the survivors told the SC that the Delhi High Court had last week adjourned the matter for six weeks even as “people are dying every day”.

Comments

Indian
 - 
Wednesday, 4 Mar 2020

Y security ?  Why security for this criminal & anti national ? 

ABDUL AZIZ
 - 
Tuesday, 3 Mar 2020

Allah Almighty knows what to do with you in this world and the world after . no one can escape from him. ALLAH ALMIGHTY S   is always greatest.

 

killing innocents is not a bravery , its game of cowards. remember

 

Kannadiga
 - 
Tuesday, 3 Mar 2020

As usual now he will be inducted as Minister.

fairman
 - 
Tuesday, 3 Mar 2020

He himself has dug his grave

Indian Army
 - 
Tuesday, 3 Mar 2020

how many years you hold security and hide in rat hole.....

your hatred killed 50 innocent people....your son must be proud that you given good future for him.

 

If one plays with others blood then he must end with his own blood.

ayes p.
 - 
Tuesday, 3 Mar 2020

Quote" i dont fear this hate campaign against me" Unquote. Then why Y security.

 

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