Mangaluru-Dammam flight suffers tech glitch: Flyers stranded for 8 hrs

[email protected] (CD Network)
March 29, 2016

Mangaluru, Mar 29: Over one hundred passengers who were about to board an Air India Express flight bound to Saudi Arabia on Monday evening had a harrowing time as the airline made them wait over eight hours at the Mangaluru International Airport owing to a technical snag.

airinida

Frayed tempers and high drama was witnessed at the Airport as the Mangaluru-Kozhikode-Dammam flight, which was scheduled to take off at 5:30 p.m. on Monday, remained grounded till wee hours of Tuesday.

All the passengers were made to wait at the security area as the fault was discovered only after immigration process was completed. Meanwhile, 12 passengers cancelled their tickets and four others left the Airport without giving any reason, sources said.

The parts for replacement were brought from Mumbai through a Jet Airways flight which landed at the Airport at 11.30pm. Finally the flight with 128 adult passengers and 9 infants on board took off at 1:57 a.m. on Tuesday.

Mangalur Airport Director JT Radhakrishna said that delaying the flight was inevitable after the detection of the technical glitch.

The unexpected delay, however, caused inconveniences to several passengers. One of the passengers had complained that his visa would expire if they did not reach the destination on time.

Nagesh Shetty, Station Manager, Air India, Mangaluru, said that since the fault was discovered only after immigration procedure, the passengers were made to sit at airport security area itself.

However, some of the passengers with infants were shifted to a private hospital. Others were provided food at the same place, he said.

“There was nothing we could do as it was an unforeseen technical snag,” said Mr Shetty adding that passengers should co-operate as flights can be delayed due to various reasons.

“Sometimes passengers travel only a day before their visas expire. We cannot help in such cases. It is always better to keep a buffer of a day or two before the visa expires,” he said.

Comments

anh
 - 
Thursday, 31 Mar 2016

ponaga flight da upadra. banaga customs da upadra. wa kiri kiri marayere.

Zahoor Ahmed
 - 
Thursday, 31 Mar 2016

Finaly took off at 9.35 and landed at Dammam Airport 11.10 PM (SST)

Zahoor Ahmed
 - 
Wednesday, 30 Mar 2016

Todays flight from Mangalore to Dammam, 5.15 rescheduled for 6.15 now latest take off time 8.15 PM.

Rikaz
 - 
Wednesday, 30 Mar 2016

Station managers clarification is very good....

IBRAHIM.HUSSAIN
 - 
Wednesday, 30 Mar 2016

Technical faults can occur to aircraft anytime. The timely detection is very important and remedial works were carried out that resulted the safety of the passenger. However, these 737-800 Boeing Aircraft are old ones that needs replacement with new one. Mangalore-Dammam-Mangalore brings good revenue to the Air India, hence it is pertinent to replace the aircraft with new one.

Of course, there is a inconvenience to the passengers that is regretted. Safety is important rather than the inconvenience.

Thouhid
 - 
Wednesday, 30 Mar 2016

Worst Flight i have ever seen in my life...

Sam
 - 
Wednesday, 30 Mar 2016

I am one of the victim of this Long waiting, as it reported here it's not after the immigration process they found the technical error. In fact at the counter itself I have been informed about 2 hours delay as the flight arrival was delayed.
Still we can understand the technical error and I think nobody will complaint about this if it's prior informed, atleast they could make announcement so that all the passengers will come to know the happenings. But on that day no officials informed us about the delay and the screen was showing 8pm as departure timing even @9pm. Officials informed the situation to the passenger only after confrontation from few passengers.
However opposite to the claim here,food has been provided only after its been demanded by the passengers, else they would haven't made any efforts.
To conclude in one sentence \it's a pathetic service\"."

AMAJ
 - 
Tuesday, 29 Mar 2016

Why it frequently happens to Air India Only... ??

Jithendra
 - 
Tuesday, 29 Mar 2016

Such a major technical glitch was detected just minutes before take off? What would have happened if it was not detected? Y such carelessness?

Nusaiba
 - 
Tuesday, 29 Mar 2016

Thank god AIE delayed the flight. Visa expiry is not a big issue. We should not endanger lives of over hundred passengers.

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News Network
April 21,2020

Udupi, Apr 21:  Four walk-in sample collection units for COVID-19 test has been installed in the district, sources said on Monday.

The units have been installed at Udupi’s T M A Pai Hospital and district hospital and at Kundapura and Karkala taluk hospitals by Indian Medical Association, Udupi Branch along with Rotary Club and Red Cross Society.

Udupi district was declared COVID-19-free after all three COVID-19 positive patients were discharged after recovery and were now in home quarantine, the sources added.

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Agencies
June 21,2020

Bengaluru, Jun 21: As many as 518 private hospitals and medical colleges empanelled under the Suvarna Arogya Suraksha Trust (SAST) have been allowed to treat Covid-19 patients in Karnataka amid rising cases, an official said on Saturday.

"These 518 institutions across the state empanelled under ABArK are permitted to admit and treat Covid patients as per government protocols and criteria," the health official said.

The private hospitals can treat patients only if referred by public authorities such as BBMP Commissioner, Health department Director, District Health Officers and others.

In Bengaluru, there are 44 such empanelled private facilities. The entire list is available at www.arogya.karnataka.gov.in and also on the Health Department's website.

The hospitals will be paid an appropriate package rate for Covid management, said the official.

The state has not barred private hospitals from treating Covid patients but they have to mandatorily report all positive cases.

"Due to increasing number of Covid cases in the state, it was decided to involve private hospitals in treatment of such patients," said Additional Chief Secretary Jawaid Akhtar.

Also Read: These private hospitals in Mangaluru and Udupi can now treat covid patients
 

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News Network
January 6,2020

Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.

But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.

Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”

Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.

However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.

The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.

When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.

“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.

The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.

“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.

What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.

“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”

Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.

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