While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
he is the brother of mangalore information officer Khader shah, i think.
Good boy.. keep it up.. but don't exchange phone numbers ok??
THIS IS CALLED HUMANITY......PLEASE DONT MIX THIS INCIDENT WITH RELIGION....WELL DONE ASHRAF HATS OFF TO YOU..
PROUD TO BE MANGALUREAN....
something fishy is going around on this story... so I am confused with this story
Ma Sha Allha... Job well Done... Dear Haris Bhai,
He is the One Brother of My Close Friend he is Also well Social Worker,
KEEP IT UP BRO...
Mashallah... Well done Haris ,You gave a good lesson for humanity, when someone needs help caste,religion,gender will not come into consideration its only helping each other what it counts.. UR PERFECT EXAMPLE FOR BROTHERHOOD... :) ALLAH GIVE U SAFE HEALTH
The lady may be from a middle class or poor family, that is the reason she may be working as a sales girl. A gold chain may be for her a big asset, it is her hard earned saving money.
so good job done by Haris. Keep it up good work.
couple of Mangaloreans we may find thieves, robbers but 95% of Mangaloreans are good hearted people, who always help each other whenever any difficultly arrives to one another.
If every Mangaloreans do this act then the some particular groups who are jobless will need to find a respectful job. there are lot of looters who loot people in the name of a religion...
BRAVE WORK, APPRECIATED!!!
#7, ALTAF, DOHA, WHY U SEEING EVERY ACTIVITY IN COMMUNAL ANGLE????
chain snatcher trained by job less chaddi & sanghis how can they tolerate my dear brother althaf doh....
Robbery Jihad.. Some may be not happy by his bravery act..
This is how a Muslim should be.This is also Jihad
Where is Thief Photo?
Muslim guy helping Hindu Lady.. Chaddi & Sanghis can not tolerate this.
Excellent work by Mohammed Haris . keep it up
Good job Haris, you are brave.
The name Haris meaning itself is Guardian or Guard.
May Allah bless you
great example for those who Entertained in this kind of situation.
wow we must encourage this, govt should give the reward for his work so more people can come forward to help in these type situation.
because of this people we can roam freely in public. keep it up
appreciable good work haris.
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