Medical error: Expat mom rejects SR2.4m compensation for son

August 23, 2015

Jeddah, Aug 23: A 40-year-old Ethiopian mother, whose son was totally paralyzed more than nine years ago as a result of a botched operation at one of Jeddah’s leading hospitals, has rejected SR2.4 million in compensation awarded to her by a special committee of the Health Ministry.

Expat mom“I am not interested in money,” said a tearful and distraught Halima Muzzamil Hussain, an Ethiopian national whose husband works in Makkah in the hospitality industry. “My son, Mohammed Abdul Aziz Yahya, walked into the hospital on his own feet on a February morning in 2006. He was four years old and full of life. Full of spirits and cheerful. I want my son back on his feet.”

Halima clings to her son who lies motionless in Room No. 2129 of Soliman Fakeeh Hospital in Jeddah. She wept softly as she told Arab News of the pain and sadness she has had to endure for nine traumatic years. All kinds of life support equipment are attached to Mohammed. The only signs of life, however, are his breathing and his constantly blinking eyelids.

Halima and her husband have been legal residents in the Kingdom for more than 25 years. They are from Addis Ababa and they have always been based in Makkah. Mohammed is their second child. Their first is a daughter, Naeema, who is now 16.

The son was born in Makkah and had a normal childhood. When he was 4, he had a problem with breathing and his parents brought him to Jeddah for the best possible medical attention. The pediatrician did not raise any alarm. They visited him twice. On the second visit, the doctor, whose name Halima does not remember, said that Mohammed needed an adenoidectomy which is a minor operation on the nose.

“It will be a 10-minute procedure and your son will be out of the hospital in a few hours,” she recalled the doctor as saying. Mohammed did not have insurance so he was a cash patient. The doctor said the operation had to be performed by a specialist and that an appointment had to be made. The procedure was set to be performed on Feb. 9, 2006, by Dr. Mohammed Ismail Zawji, an Egyptian.

“We came from Makkah at the appointed hour in the morning of that day. Mohammed was at his chirpy best,” recalled his mother, tears rolling down her cheeks.

What happened next is a very sad story. What was to be a 10-minute operation turned out to be a long nightmare. For Mohammed. For Halima. For Mohammed’s father. For the hospital. And everyone else.

According to the medical report, after the operation, the child was transferred from the operating room to a normal room. “In the following few hours, the child arrested and Code Blue was called. He was successfully resuscitated and transferred to an intensive care unit. He was ventilated and given intensive therapy to reduce brain edema and control seizures,” said the report, a copy of which was made available to Arab News by the mother. (In medical terminology, Code Blue is generally used to indicate a that a patient requires resuscitation or is in need of immediate medical attention.)

None of this made any sense to Halima who stayed in the hospital waiting for the news of Mohammed’s recovery.

“One day passed, and then two, three, four ... Days then turned into months. And months into years,” said Halima. “My son did not come back to us. He remained in bed with no life in his limbs. Only his eyes kept blinking. He went into a deep sleep and I am still waiting for him to wake up.”

The hospital, and more specifically its founder, the late Dr. Soliman Fakeeh himself, sympathized with Halima. “He assured us of all help. He regularly visited my son and always told me that my son would be all right,” she said. “He was a good man.”

Initially, she made daily trips from Makkah to Jeddah to be at her son’s side. The daily trips soon became a problem and so she rented a place in Jeddah; later the hospital provided her with accommodation in a rest house on the hospital premises. The family was financially well off but their situation began to change. The husband could not possibly leave his job in Makkah. In fact, he had to shoulder the extra financial burdens in view of the changed circumstances. However, it must be stated that the hospital did not charge them a single halala.

Three years after the botched operation and with no end in sight, Halima approached the Health Ministry. She alleges that her file had begun to gather dust when someone suggested that she approach the Ethiopian Consulate and so she did. “The consulate approached the Makkah Governorate through a good prince and it directed the matter to the Health Ministry,” Vice Consul Yalelet Getachew Ashenafi told Arab News last week. “Once the papers went from the governorate, the ministry sprang into action and the old file was dusted off.”

A commission, consisting of six eminent doctors from the best government hospitals and departments, was established to look into the case. It was headed by Dr. Mohammed Nasser Al-Sulami. “This was six years ago,” said Halima. “The commission delivered its report two months ago — on June 16, 2015, to be precise.”

According to the findings of the commission, the hospital is 100 percent accountable for the mistake. The commission’s report, a copy of which is in the possession of Arab News, ordered the hospital to pay SR2.4 million compensation for the medical error. It also fined the hospital SR100,000 for procedural lapses. The report directs that the hospital not charge the patient anything.

Both parties were called in and both rejected the commission’s decision according to the report that concluded by stating that both parties reserved the right to appeal within two months. Halima, through the consulate, has lodged an appeal.

According to Halima, the hospital has agreed to pay SR2.4 million. “But I don’t need this. What will I do with it? The hospital has set a condition that once we accept the SR2.4 million, we will have to take our son out,” she said.

The Ethiopian vice consul termed the compensation inadequate. “Once Mohammed is out of the hospital, he will not be able to survive for one month with that money,” said Ashenafi. “They have already forced Halima to vacate the rest house that was provided to her by the hospital on its premises. She is on her own now. Community members chip in to help with her daily needs. The husband is doing all he can to sustain the family. Mohammed’s sister, Naeema, is in Makkah with her father. The whole family has suffered terribly.”

The mother wants the hospital to arrange medical help from abroad in order to revive her child. “They should try. There must be some way out. I have a feeling he hears me,” she said.

Medical experts that Arab News approached said unless a miracle happened, the child’s chances of recovery are remote. “Who is going to tell this to the mother?” said Hassan M. Jaber, a close friend of the family. “You and I can understand. She cannot. She wants her child back. All that can be done should be done. If outside help can be arranged, it should be. The hospital or the government should help the devastated mother.”

Like any mother for whom a child is a precious gift, Halima remains hopeful. “Allah, the Almighty, will come to my aid. My son will walk out of this hospital hale and hearty. I only pray that no mother should have to endure the kind of agony that I have experienced. Waiting nine years is too much,” she said, hiding her tears. “Too much.”

The heavy silence that ensues is suddenly broken by a beep of one of the machines attached to Mohammed.

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News Network
April 13,2020

Dubai, Apr 13: The UAE plans to impose "strict restrictions" on countries reluctant to take back their nationals working in the Gulf country in the wake of the coronavirus outbreak and restructure its cooperation and labour relations with them, a state-run media report said on Sunday.

Indian expatriate community of nearly 33 lakh is the largest ethnic community in UAE constituting roughly about 30 per cent of the country’s population. Among the Indian states, Kerala is the most represented followed by Tamil Nadu and Andhra Pradesh.

The options being considered by the Ministry of Human Resources and Emiratisation include "imposing strict future restrictions on the recruitment" of workers from these countries and activating the "quota" system in recruitment operations, state-run WAM news agency reported, citing an official.

It said the options also include suspending memoranda of understanding signed between the ministry and concerned authorities in these countries.

Citing the unnamed official, it said these options are being considered after many countries did not respond to requests by their nationals to return home following the coronavirus outbreak.

The official made it clear that all countries of foreign workers in the UAE should be responsible for their nationals wishing to return to their countries as part of the humanitarian initiative launched recently by the ministry.

Earlier this month, the ministry launched the initiative to enable residents who work in the UAE and wish to return to their countries to do so during the period of precautionary measures undertaken in the UAE to contain the spread of the coronavirus.

Employees will be asked to submit their annual leave dates or agree with their employers on unpaid leave.

UAE's Ambassador to India Ahmed Abdul Rahman Al Banna has said that the Ministry of Foreign Affairs and International Cooperation (MOFAIC) had sent out a “note verbale” to all the embassies in the UAE, including the Indian mission, during the past couple of weeks on the issue.

“We have sent the note verbale and all the embassies have been informed including the Indian embassy in the UAE and even the Ministry of External Affairs in India,” Al Banna told Gulf News over phone on Saturday.

He said the UAE has offered to test those who want to be evacuated.

“We are assuring everybody that we have the best of the facilities, the best of the testing centres and we have tested more than 500,000 people,” he said.

“We are assuring them also of our cooperation to fly those who got stranded in the UAE for some reasons. Some got stuck because of the lockdown and closure of airports in India. Some were visiting the UAE.”

“We are offering our system and making sure that they are good (to fly) by doing all the tests and transport them according to the request of their own government,” he said.

The envoy said those who test positive for COVID-19 will remain in the UAE. “They will be treated in our home facilities,” he added.

The Kerala High Court on Saturday sought the central government's response to a petition seeking a direction to bring back Indians stranded in the UAE in view of the coronavirus outbreak in the gulf nation.

Considering the plea by Kerala Muslim Cultural Centre (KMCC) in Dubai, the court directed the Centre to file an affidavit on the steps taken by it to ensure the safety of Indians living there and bring back those stuck in the Gulf countries.

In its plea, KMCC, the organisation for non-resident Indians from Kerala, sought directions to the Ministries of External Affairs and Civil Aviation to provide exemptions in the international air travel ban to bring back those Indians stranded in the UAE.

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News Network
May 1,2020

Jeddah, May 1: The government of India and its diplomatic missions in the Gulf Cooperation Council (GCC) States have begun elaborate preparations for the massive evacuation of their nationals stranded or needing to return once the lockdown travel restrictions are lifted.

The Indian missions in Saudi Arabia, the United Arab Emirates (UAE), Kuwait, Bahrain, Oman and Qatar have started registration for the return of their nationals. The move coincides with the directive of New Delhi to the Indian Air Force and Navy to get their big engines ready to bring back citizens stuck in the GCC states.

India’s External Affairs Minister S. Jaishankar has stated that the Indian missions in the GCC states have been liaising with local authorities for repatriation of Indians. More than eight millions Indians work and live in the Gulf countries.

The Indian Embassy in Saudi Arabia said that it has issued directives to their nationals who seek repatriation to India to fill an application form so as to facilitate their travel when the authorities lift the travel restrictions. Similar advisories have also been issued by the embassies in other Gulf States.

The Riyadh Embassy said in a press statement that the purpose is only to collect data and no decision has been taken yet regarding resumption of flights to India.

The Embassy will make an announcement with regard to repatriation of Indian nationals when the government of India takes a decision in this regard, the statement said, adding that separate forms have to be filled for each individual, including Indian worker or his or her family members.

The Embassy is in the process of working out the modalities of evacuation of stranded Indians in line with the directions of the government of India, the statement pointed out.

The Embassy and the Consulate General in Jeddah are closely monitoring the situation and are taking all the required measures to ensure the welfare of Indian citizens.

The missions have taken all the necessary measures for the supply of food, medicines and other emergency assistance to Indians in need and that is in coordination and cooperation with volunteers of major community organizations across the Kingdom.

These initiatives have been accelerated following the interactions of Ambassador Dr. Ausaf Sayeed with community volunteers and social workers from all parts of the Kingdom. The Embassy has also been in touch with all major companies in the Kingdom that employed Indian workers to carry out regular monitoring of the workers’ health, especially in labor camps, and take all other precautionary and preventive measures to ensure their health and safety.

According to the plan drawn up by the government of India, the first commercial flights from the Gulf could start after May 3, if the nationwide lockdown restrictions are not extended.

INS Jalashwa, an amphibious assault ship, and two Magar class tank-landing ships are being readied for the evacuation purposes, India’s IANS reported.

These ships, which have a total capacity of 2,000 people, have started making arrangements as per the standard protocols laid out to deal with suspected coronavirus cases like social distancing and sanitization.

The Indian Air Force has been evacuating citizens from coronavirus hit countries such as China, Japan, Iran, Italy and Kuwait since January. The force has stated that it has kept C-17 Globemaster and C-130s on standby which can be used whenever they are required.

Apart from them, Air India flights are also being kept on standby to pick up stranded Indians from the GCC countries.

15 Indian fatalities in western region

Speaking to Saudi Gazette, Indian Consul General Mohammed Noor Rahman Sheikh said that as of Thursday a total of 15 Indian coronavirus fatalities were reported in the western region.

These included seven cases in Makkah, six in Madinah and two in Jeddah. Around 140 Indians have tested positive in the region where most of the coronavirus cases in the Kingdom have been reported.

He said that permission was not accorded from the Ministry of Haj and Umrah to use the Indian Haj mission facility in Makkah as the center to assist the community members with regard to the coronavirus related cases.

“Our medical in charge is in Makkah and with the support of some other staffers, he has been actively involved in lending a helping hand to those Indian nationals who are in distress,” he said.

“We are in regular contact with the Ministry of Health officials in ensuring quick medical assistance to those who are tested positive.” He said preparations are under way for repatriation of Indians once permission is ready to take them home. “We are maintaining a database of all those who contacted the consulate with a request for their repatriation,” he added.

Meanwhile, the bodies of two Indians from the southern state of Kerala who succumbed to the pandemic were buried in Makkah. Naletil Muhammad from Ancharakkandi of Kannoor district, a restaurant worker in Makkah, gave samples at King Faisal Hospital a few days ago after developing symptoms of the disease.

When the hospital authorities advised him to remain in medical isolation, he reportedly preferred to remain in isolation at his residence where he succumbed to the pandemic after a few days.

Muhammad’s two sons, who are working in Riyadh, alerted his colleagues when they failed to contact him over phone. They found him dead at his residence on Monday. Eventually, Ministry of Health officials sent all his six colleagues to medical isolation.

Kottuwala Ippu Musliyar from Thennala, Vengara in Malappuram district, was a well-known social worker in Makkah. He died of coronavirus at Hira Hospital on Wednesday after undergoing treatment for a couple of days.

Mujeeb Pukkottoor, a prominent Indian social worker and general secretary of Makkah chapter of Kerala Muslim Cultural Center, was authorized by their spouses to carry out their burial procedures.

Accordingly Muhammad was buried on Wednesday and Ippu Musliyar on Thursday at the designated area for the coronavirus deceased persons at Sharaie Cemetery in Makkah.

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KT
June 15,2020

Dubai, Jul 15: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, announced the launch of a 'New Media Academy in Dubai on Monday - a new institution that will train people on the science of digital media.

Taking to Twitter, Sheikh Mohammed said that new media is a new science that has its own set of special tools and secrets, and that the future cadres of UAE must be at the forefront of it.

"The academy will prepare new experts and managers in the field of communication in government and private institutions, as well as training professional social media influencers", Sheikh Mohammed tweeted, adding that the new media is providing new job opportunities and careers today, and will always be a main supporter in the journey of development.

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