Memorial service for Mangaluru air crash victims held at '22/5 Park'

Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.

This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.

India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.

First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).

Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.

By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.

This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.

"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.

"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.

Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.

The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.

Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.

This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.

Mangaluru, May 13: Dakshina Kannada today recorded its fourth death due to novel coronavirus.

The victim, identified by number P-536, is a 58-year-old woman from Boloor area of Manglauru. She was tested covid-19 positive on April 30. 

A patient with TB meningitis, the woman had been treated and discharged from Mangaluru’s First Neuro Hospital, which has emerged as covid-19 hub of coastal Karnataka.

In hospital she had reportedly come in contact with patient No 501 who worked as a sweeper in the same hospital. 

With this death, the number of active covid-19 cases reduced to 16 in Dakshina Kannada. The district has so far reported 34 covid-19 cases including four deaths. 14 have been discharged.

Bengaluru, Jun 19: The Karnataka government has been advised by its Educational Advisor to cancel holidays observed in educational institutions on the occasion of various Jayantis (birth annivesaries).

Advisor to Karnataka government on Education, Professor MR Doreswamy, has recommended cancellation of holidays on Jayanti and celebrate the day with more meaningful programmes remembering the great personalities.

The state government has declared public holidays on Valmiki Jayanti, Basava Jayanti, Kanaka Jayanti, Mahavir Jayanti, Ambedkar Jayanti and Gandhi Jayanti.

On Thursday, Doreswamy submitted a report containing seven key suggestions including cancelling holidays, to Deputy Chief Minister CN Aswath Narayan, who holds higher education portfolio.

Doreswamy in his report suggested to hold thematic workshops, lectures, conferences and other such activities to celebrate the life and works of the great personalities, instead of declaring holidays.

"It would not only educate our youth about the significance of the great personalities to our culture and society and also reinvents the tradition of paying tributes to their contributions to our civil society,'' he said.

Dr Narayan said that the decision on cancelling holidays on Jayanti's has to be taken by Chief Minister BS Yediyurappa.

Moreover, to bring education back on track during the present COVID-19 pandemic situation, Doreswamy made a few suggestions to complete exams of final semester engineering and graduate students. He also said that it was a challenge for the education sector to overcome the pandemic crisis and structure the next academic year 2021-22.

He also advised implementation of a mentoring system in all higher education institutions in Karnataka and empowering specially-abled students.