A former expat's reflections on Makkah

[email protected] (Arab News)
May 7, 2013

Makkah

Columbus, May 7: On our way to Makkah from Jeddah, I was surprised at the traffic. What was wrong? Everyone was actually driving within the speed limit and in their lanes. There were no cars on the shoulder. I was here for Umrah from the United States, visiting the Kingdom after seven years.

“There are cameras everywhere. You get snapped and fined, if you break the law. I have received speeding tickets worth SR 900 in the last two months alone,” said our friend, Qureishi.

There were occasional speedsters, who didn't seem to be afraid of the cameras. But I soon found out why. Qureishi pointed out that some drivers had placed a white tape on the license plate number, hiding one or two digits hoping to render their vehicle untraceable. I did not see any major accident that day. But I did notice that a large number of vehicles had signs of a fender-bender; broken taillight or dented bumper. I had never seen so many dents on vehicles in a single day in my life.

As we sped toward Makkah, I was amazed to see how Saudi Arabia seemed to have grown. There were no signs of recession, but on the contrary economy seemed to be booming. Things were gone or closed, but only to be replaced by something better or bigger. The Beautiful Creatures Zoo was gone. That was a good thing. I remember doing a story on it for Arab News. I had gone at a time when it was breakfast time for pythons. I still remember with a shudder how live rabbits were fed to the snakes.

Gone was also the Al-Watani supermarket. This is where we did our grocery. I could still remember Al-Watani General Manager Leslie Lloyd who was perplexed as to why oats were the No. 1 seller in Ramadan when it was a breakfast food and people were fasting. He at the time did not know that oats were used for shourba (soup) which was what Saudis ate after breaking their fast.

The visit to the Grand Mosque in Makkah was a very emotional and nostalgic experience for me. I could not believe my eyes when I entered the vicinity of the mosque. It had grown so much. The Clock Tower stood out in its splendor. There were so many new hotels. A portion of the mosque was closed; there were many cranes and construction work going on. There were so many pilgrims, enthusiastic and vibrant. It felt a bit like Haj. The Grand Mosque needed this expansion because of the increase in Haj and Umrah traffic from within and outside the Kingdom.

The “saiee” downstairs was closed and was only being performed on the top level. The sight of mechanized carts was a pleasant surprise. My 89-year-old mother was with us. She had performed Haj in 1996 and was here for her first Umrah. We rented the battery-operated cart for SR 100 which my husband drove. There was just one slight mishap. Two women riding their cart crashed into ours, but because the speed is never high no one was hurt. However, I noticed two similar mishaps and they both involved women, perhaps because they aren't accustomed to driving.

After Umrah, we stopped to eat. I did not have the heart to eat at Al-Baik. When we lived in Jeddah from 1994 onward, my daughters, aged 6 and 7 at the time, loved Al-Baik. “When we go to Makkah, it is 'Labbaik' and when we come back it is 'Al-Baik,'” they said. Now in their 20s and married, I asked them if they wanted anything from Jeddah? “Only Al-Baik,” they said.

Jeddah looked so different. We lived on Arbaeen Street for seven years but I couldn't recognize it. The roundabouts were gone replaced by flyovers. Even Arab News had shifted to a beautiful new building. Jeddah looked all dug out, ugly and inconvenient but that is a necessary evil needed in the expansion and beautification of a city.

Downtown Jeddah looked every inch the vibrant place that it was. Toys were still selling at SR 15.

Women working at checkout counters in department and grocery stores were something I had never imagined seeing in the Kingdom in my lifetime. I had read about it, but seeing it in person was an awesome experience. Many women I spoke to were all praise for Custodian of the Two Holy Mosques King Abdullah and said he understood women's issues and was a very kind and fair ruler. They were also confident that if women were ever allowed to drive, it would be in his reign.

Men on the other hand, seemed to be the same. Most of them were tired of Jeddah's traffic delays and diversions. They complained about their wives watching soaps all day. Some also complained of the strict government rules regarding visas and iqamas. In all fairness, I think it is a good thing to streamline the iqama industry. There have always been too many shady practices going on. People came on one company's iqama, worked for someone else and even their profession was not registered correctly on paper. If implemented thoroughly, everyone will benefit from it. Right now a handful of corrupt people are able to make a lot of money and oftentimes cheat the people they are dealing with.

We were there for only a week and left Jeddah with mixed feelings of joy and sadness. Immigration and security officers were actually polite and even smiled. I would love to come back to Jeddah in a few years, once the dust settles on the construction, expansion and deep excavation projects. Who knows, I may have a female cabbie, then.

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Agencies
May 10,2020

In the wake of the gas leak at a factory in Visakhapatnam, the National Disaster Management Authority (NDMA) has issued detailed guidelines for restarting industries after the lockdown and the precautions to be taken for the safety of the plants as well as the workers.

In a communication to all states and union territories, the NDMA said due to several weeks of lockdown and the closure of industrial units, it is possible that some of the operators might not have followed the established standard operating procedures.

As a result, some of the manufacturing facilities, pipelines, valves may have residual chemicals, which may pose risk. The same is true for the storage facilities with hazardous chemicals and flammable materials, it said.

The NDMA guidelines said while restarting a unit, the first week should be considered as the trial or test run period after ensuring all safety protocols.

Companies should not try to achieve high production targets. There should be 24-hour sanitisation of the factory premises, it said.

The factories need to maintain a sanitisation routine every two-three hours especially in the common areas that include lunch rooms and common tables which will have to be wiped clean with disinfectants after every single use, it added.

For accommodation, the NDMA said, sanitisation needs to be performed regularly to ensure worker safety and reduce the spread of contamination.

To minimise the risk, it is important that employees who work on specific equipment are sensitised and made aware of the need to identify abnormalities like strange sounds or smell, exposed wires, vibrations, leaks, smoke, abnormal wobbling, irregular grinding or other potentially hazardous signs which indicate the need for immediate maintenance or if required shutdown, it said.

At least 11 people lost their lives and about 1,000 others were exposed to a gas leak at a factory in Andhra Pradesh''s Visakhapatnam on May 7.

The incident took place after it restarted operations when the government allowed industrial activities in certain sectors following several weeks of lockdown.

The lockdown was first announced by Prime Minister Narendra Modi on March 24 for 21 days in a bid to combat the coronavirus threat. The lockdown was then extended till May 3 and again till May 17.

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Agencies
July 18,2020

New Delhi, Jul 18: India's national cybersecurity agency CERT-in, has warned people of credit card skimming spreading across the world through e-commerce platforms.

Attackers are typically targeting e-commerce sites because of their wide presence, popularity and the environment LAMP (Linux, Apache, MySQL, and PHP), the Computer Emergency Response Team (CERT-In) said in a notice on Thursday.

Recently, attackers targeted sites which were hosted on Microsoft's IIS server running with the ASP.NET web application framework, it said.

Some of the sites affected by the attack were found to be running ASP.NET version 4.0.30319, which is no longer officially supported by Microsoft and may contain multiple vulnerabilities, CERT-In said.

The notice also included a list of best practices for website developers including the use of the latest version of ASP.NET web framework, IIS web server and database server.

The advisory is based on research by Malwarebytes which found that this skimming campaign likely began sometime in April this year.

Credit card skimming has become a popular activity for cybercriminals over the past few years, and the increase in online shopping during the pandemic means additional business for them, too, Malwarebytes said in a blog post, adding that attackers do not need to limit themselves to the most popular e-commerce platforms.

Researchers from global cybersecurity and anti-virus brand Kaspersky had warned in December last year that more cybercriminal groups will target online payment processing systems in 2020. 

It said that over the past couple of years, so-called JS-skimming (the method of stealing of payment card data from online stores), has gained immense popularity among attackers. 

Kaspersky researchers in their report said they are currently aware of at least 10 different actors involved in these type of attacks.

Their number will continue to grow during the next year, the report said, adding that the most dangerous attacks will be on companies that provide services such as e-commerce as-a-service, which will lead to the compromise of thousands of companies.

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Agencies
March 25,2020

In an unprecedented crisis despite Prime Minister Narendra Modi assuring the continuation of essential services like food and groceries, online marketplaces like Flipkart and Amazon along with delivery platforms like Bigbasket, Grofers and FreshToHomes hit a major blockade on Wednesday as local authorities shut warehouses and sent delivery boys back, even harassed them.

Millions of people across cities were left helpless at homes as essential items like fruits and vegetables, dairy and milk, meat and fish etc did not reach their doors despite placing orders well in advance. Later, the orders went dry.

While Grofers' warehouse in Faridabad was closed by the local law enforcement agencies, Bigbasket complained that the police stopped its delivery partners and "some of them were even beaten up by for no fault of theirs".

"We are not operational due to restrictions imposed by local authorities on movement of goods in spite of clear guidelines provided by central authorities to enable essential services. We are working with the authorities to be back soon,' Bigbasket tweeted.

In a statement to IANS, Bigbasket said that it will help to have better coordination between the Centre and state, and between the state and local police to "ensure that our delivery vans and bikes don't get stopped by the police. Bigbasket and bb daily are not taking new orders".

Furious people stormed the social media platforms, writing their plight to NITI Aayog CEO Amitabh Kant on Twitter.

"Sir, all e-commerce are down. Believe me I tried everything (Grofers, Bigbasket, Flipkart, Amazon, Big Bazaar), no delivery till 31st March or Server Down or No Service. Need to think how we can enable them through digital India," tweeted one user.

Kant tweeted back to Bigbasket: "They should give me specifics - State & location. I will act on it by getting in touch with concerned authorities & sorting it out. Govt guidelines exempt them. We will ensure that citizens are not impacted".

Kant also responded to Grofers: "Cold storages & Warehouses as well as delivery of all essentials goods including food, pharma thru E-Commerce are exempted under MHA order. I have spoken to CS & DGP, Haryana . They have taken immediate action to ensure that supply chains efficiently function for the citizens".

The subscription-based hyperlocal delivery startup FreshToHome sent messages to its customers, saying that despite the government declaring food delivery as essential, "we are facing hardships in continuing our operations".

"Please bear with us as we are working hard to unblock local authority hurdles," said the FreshToHome team.

Reports later surfaced that the Department for Promotion of Industry and Internal Trade (DPIIT) has initiated talks with the state Chief Secretaries asking them not to restrict movement of people engaged in home delivery of essential items, mentioned in the list of exempted items circulated by the Home Ministry.

Meanwhile, Flipkart said it has temporarily suspended its operations and services - including grocery items. The marketplace has decided to halt all orders from March 25 for all three supply chains -- groceries, non-large goods and large items.

"Flipkart has temporarily suspended orders as we assess the possibilities of operating in the lockdown. We are prioritising the safety of our delivery executives and seeking the support of the local governments and police authorities to meet the needs of our customers as they stay home during this lockdown," Rajneesh Kumar, Chief Corporate Affairs Officer, Flipkart, said in a statement.

E-commerce giant Amazon said the company has to "temporarily stop taking orders and disable shipments for lower-priority products.

"For all pending customer orders on lower-priority products, we are reaching out to customers and giving them a choice to cancel their orders, and receive a refund for prepaid items," said the company.

Witnessing a surge in demand, supermarket chain Biz Bazaar entered the fray, with launching doorstep delivery services in major cities like Delhi, Mumbai, Bengaluru and Gurugram.

However, within no time, Big Bazaar was flooded with calls, forcing the company to issue a statement, saying that "In light of the recent announcement, we are receiving an unprecedented number of requests for doorstep delivery. There could be a delay due to the restrictions on movements".

Already battling massive surge in demand, the online delivery platforms faced other issues too, including zero access to several high-rises across the country which have gone under complete lockdown with all entry and exit gates locked.

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