Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
However, the case is not completely solved as the 21-year-old girl, who was found with her boyfriend house at Naimarmoola near Kasargod on Friday, told the police that she would not return to her parents' house.
Comments
Best Decision?? how do u know ?? How can you tell that??
Happy Married Life
hahaha.. sorry yaaro odihodlu antha burnol and itch guard haakolllodakke naavenu jihadi gala ... we are now enjoying surgical strikes on mini pakistanis ... kushi ge yenne hodeyodralle busy weekend nalli ... saw indian channels , in almost all channels ...Jihadis and burqas ninthonkondu modi na baiyyodu nodidre gottagate ,burnol and itch guard yelli jaasthi agide antha gottu ...
neo converts are used by ISIS to wage Jihad , namge worry irodu ashte ... its two way process kanree ... even last week i saw 2 muslim gals leaving piece ful religion towards hinduism and christianity ...
abbu beary samadhana kanappa ... nin kashta artha agatte ... rashtradrohi kelasa nodi ... police and NIA involve age agatte ...yevano jayanthi anthavne kanrappo ... jayanthi annodu hoge haaksi kondavrige kanappa ... swalpanadru general knowledge beku .. madrasa product antha gottagi biduthe ...hhahaha...adakke bere 6 liikings , it proves madrasa education yaav level ge antha ...
Naren Kotian
You have mistaken Sanathan Dharma. We are the true followers of Sanathan Dharma which prohibits Idol Worship.
We recite Gayathri mantra 17 times in our prayer. Rigveda 3-62-10
It is the first chapter of the Quran.
It has to be logically from One Supreme Creator who has no Image. Creator who is unlike His creations. Understand the Truth. Study your scriptures learn sanskrit come back to the Truth.
Because Truth is going to succeed and falsehood is bound to perish
She has come back to the Sanatan Dharma
Happy married life for couple. Burnol+ itch guard to naren Singapore.
Best decision from her side, congrats
Naren bhai ... u have mistaken !!!! The picture what cd published here is her old picture when she was a piece , in sha allah we can see a peacefull picture of her in the future with the hijab
MADHUVE JAYANTI FOR BOTH...AND BURNOOL JAYANTI FOR CHADDIS.
If Muslim girl elopes with Hindu boy, police intervene to unite them. Here, the case is vice versa and the same police are separating the couple. What a tragedy.
her t shirts speaks alot she left peaceful religion( sanatan dharma) and joined piece piece religion :) hahaha ... not a loss,its two way process ... but NIA must track these guys becoz converts are used in ISIS .We know 21 neo converts joined ISIS from kasragod . there is chance of waging jihad against own country
This love, staying with a girl before marrieage, and dont know the islam , Quran and hadith. Simply enjoying in duniya is not the behaviour of true muslim. They are spoiling their life here and here after even took birth in muslim family and have a name of muslim. and also they are spoiling the name of our muslim community. Our prophet Muhammad(PBUH) Said, a Muslim sweeping lady is better than other non muslim girls to marry.
made for each other.
let them lead their life. good or bad finally they are the one who suffer.
giving birth , giving education , love and everything by the parents and finally the girl is saying that i don't want parents and the boy who poses like Salman Khan is her choice.
she will repent one day.
at the moment let them both enjoy....
Wher is my comment?why you do not posted my comments?is there any mistake is there? please CD dont show double standeard becouse im one of the reguler reader..
This is the result of advanced tech. Parents has to check their all mobile no.s which has fake names i.e real boys name as girl's name (dummy) and incoming calls blocked by lovers. Only user will unlock during parents absence.
parents are not much educated enough to the effect of Facebook and whatsapp. If you want to provide phone to your children give them simple phone where they can not download illicit apps
May Allah (SWT) guide the couple with hidaayah!!! We should not blame them. Islam is not dependable. Enough preacher for Islam.
Congratulations Girl for the best decision.
Police dept to call both both parents with them and discuss face face and try to solve with in their limit and both elders satiso actiso action.
Interference of any dirty criminal groups, anti Indian groups or any communal mind political leader or their organized goonda group department must take strict action and send them behind bar at least for one year period for igniting communal tension.
Trust this will spoil all trouble makers intention and their political benefit gains.
irrespective of religion all middle class citizens are suffering with present red currency exchange procedures. In between communal mind politicians creating problem and planning communal tension is not faith.
God will never accept thought.
Jai Hind!
Well she should not be blamed it is bcoz of unproper teaching if she know teachings it would not had happened
Congratulations to the couple, leave in peace, take care of each other.
we respect all the religions, but above all it's love. loving each other is more important than anything else. They have won the love, may god bless you, LOVE IS GOD.
Cute Couples, happy married life to both.
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