While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
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. U GUYS CANT BE HAPPY BY BLAMING INNOCENT CHILDREN AND THERE PARENTS . UNITED AIRLINES (PILOT) U DID A BIG MISTAKE . GOD WILL TAKE CARE OF WHAT U DID WITH THE INNOCENT FAMILY.
SUMAN,JOHN,XAVIER.. WHAT KIND OF HUMANBEING R U GUYS ?????
NO HUMANITY .
WHAT IF U AND UR FAMILY WERE KICKED OUT ? WOULD U SAY FANTASTIC !(JOHN) WOULD U APPRECIATE WITH UR PILOT'S FINAL DECISION !! (XAVIER)
U R NTHNG BUT SHIT IN UR FACE .
REMEMBER U WONT BE GOOD BY BLAMING INNOCENT PEOPLE .
THINK BEFORE U TALK . BCS ONCE ITS SAID ITS FINISHED .
SUMAN,JOHN,XAVIER . BLOODY PEOPLE U R .
WHAT IF U AND UR FAMILY WERE KICKED OUT OF THE PLANE
WITH OUT SHOWING ANY PITY ON U PEOPLE ..
AND U BLOODY XAVIER IF I FIND U IN ANY PLANE I WILL BE THE FIRST 1 TO KICK UR FACE ... CREEPY PEOPLE .
Guyz take it positively. I mean think of it - we Muslims didn't do anything wrong, they accused us of terrorism, they set up the stage to create fear of Islam and it falls back on its own people - they fear us for nothing..!!
There was another news about the same United Airlines that a Man wanted to do Yoga (?) on flight, and threatened to kill passengers if not allowed.
Dear Muslims, please understand
#YOGA HAS NO TERRORISM ..!
#Not All YOGIs are Terrorists, But All Terrorists are SANGHIS..\
Ouch..that hurts :-P"
# 8 JOHN...
Please Read BIBLE...dear
1 Corinthians 11:5-6
-----------------------------
But every Wife who prays or prophesies with her HEAD UNcovered DISHONORS her HEAD, Since it is the same as if Her HEAD were SHAVEN. For if a Wife will not cover her HEAD, then she should cut HER HAIR SHORT. But since it is DISGRACEFUL for a wife to cut off her hair or shave her head, LET HER COVER HER HEAD.
Dear Ram,
This is called MEDIA mind wash... and U r a victim of it...
Many times cheddis were caught doing the same act which was blamed by the authorities who control the media. Many people like you are fooled to believe what is said in the Media.
When people like U, doesnt think and follow blindly what is said in the MEDIA .... it shows how your thinking lies..
Dear Suman,
Don't be afraid of MUSLIM, but afraid of GOD(ALLAH)...who created you & me..
Dear So called RAM ........if your RAM would live ...he would cruch united Airlines company in Bin...its people like you who follow Trum with saffron Trumpet..................who polluted RAM's name
We Muslims expect this ... cos the World all over are ignorant of the TRUTH and the GOD that created us and all.
The only thing they believe is what is said in the media...
Dear Mankind ...
ALLAH says in QURAN that he is the LORD of the heavens and the EArth which U are living...
QURAN : READ it, verify it and REsEARCH it...
When U believe the MEDIA why cant U look at what Our CREATOR says in the QURAN...JUST LOOK and try to understand what YOUr and my CREATOR says to US.
Believe only after U read it.. We are not asking you to believe just like what MEDIA does to U guys which forces U to believe what is said in IT.
ALLAH says mankind is the intelligent CREATION of his creation... It will be PROVED when we look WHO is our LORD... it is better to look once to QURAN rather than stay like animals without looking what our CREATOR says.
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