Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
All religion you specified above will go to hell fire...only religion excepted in front of GOD is ISLAM..
Christianity worship Phophet Issa, which is ok in one point which will reduce there punishment in hell, above that they woship idol of prophet which is major sin as per GOD
Hinduism worship many stone and even di@k (linga) as well as animal shit. one of the dirtiest and worst religion in front of GOD
Buddhism & Sikhism they too worship idol which is major sin in front of GOD
Jainism biggest worst culture they even roam naked in front of public..worst religion in front of GOD.
ISLAM is the one and only pure religion...only bow down to ALLAH the unseen god.he is the master of universe...No idol no foolish culture.
dont say islam spread terrorism, the biggest terriorst in the world is America but no one say christen terrorist...you know why..they wear black suit & tie & bomb innocent people country and kill them (one of the cowards act of mordern soldier) if some one fought back with old rated rifle wearing kudtha & paijam with beard in his face then they called them as terror..
Well said swamiji. Follow any peaceful religion like Christianity, Hinduism, Buddhism, Sikhism, Jainism. But if people follow a religion which offers you 4+72 for killing a kaafir, then the world be destroyed!
Swamijis like Kemaru should be a bit careful while speaking the truth. Shiroor seer had to lose his life after exposing other swamijis.
Good message Swamiji. Hope the so called saviors of religion correct themselves and save the religion from their own action.
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