Delayed arrival of baggage upsets passengers in Mangalore Airport

[email protected] (The Hindu)
September 13, 2010

baggage

Mangalore, September 13: Several irate passengers of the Air India, who arrived here from West Asia a few days ago, gathered at the Mangalore Airport early this morning demanding their luggage.

The passengers, who had arrived from various destinations in West Asia during the last few days, had not been given their baggage as they were yet to arrive from another place.

A passenger told media persons on Sunday said that around 20-25 passengers from different destinations arrived at the airport early that morning seeking response from the Air India officials. G.A. Riyaz Ahmed, a resident of Gandhinagar, Sullia, and his cousin had arrived by a flight from Bahrain last Thursday. He claimed that the airline officials only responded to the disgruntled passengers on Sunday because they got upset with the people having brought the information to the notice of the press.

He said that despite repeated calls, nobody was telling them clearly about when their luggage would be received. “I called everyday and nobody answered the telephone call. We came for the festival and we had no clothes. The same thing happened to many people,” he said.

Asked if he knew why his luggage was delayed, Mr. Ahmed said that he “guessed” that the excess luggage might have been diverted to elsewhere due to festival season. However, he said that no one responded clearly to the questions asked in this regard. Inclement weather

An Air India official, who requested anonymity, told The Hindu that around 40 passengers from several west Asian flights could not get their luggage. He said that this would happen to all airlines when they had to shift the luggage from one flight to another due constraints of weight. “During the festival season, many passengers bring extra luggage, and airlines have to leave behind the excess for another flight,” the official said.

In Mangalore, the monsoon is an added disadvantage, causing flight diversion and misery to passengers. “Because aircraft must carry extra fuel in case the flight gets diverted to another airport due to inclement weather, some of the luggage has to be diverted to another flight,” the official said. As the flight from Bahrain operates only on alternate days, there was more than usual delay in the arrival of luggage from there, the official said. The inclement weather only made things worse, the official said and added that the recent flights from Dubai that arrived on clear days had not faced any problems.

At times like these, the airline staff works extra hours, sorting out luggage overnight and getting a few hours of sleep, the official said.

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coastaldigest.com web desk
May 12,2020

Mangaluru, May 12: The first repatriation flight to Mangaluru from Dubai with nearly 180 passengers landed at the international airport here. 

The total passengers, including 88 men, 84 women, five children and two infants arrived by the Air India Express flight IX 384 late Tuesday night, airport sources said.

There were 12 medical emergency cases and 38 pregnant women among them, they said. The district administration had made arrangements for receiving the passengers, who were provided with sanitizers and masks. They were advised to maintain social distancing as per the health protocol.

All the foreign returnees were screened as per the standard operating procedure to ensure that they were asymptomatic.

The passengers were taken to their chosen place of accommodation in KSRTC buses. They will be undergoing a 14-day quarantine in the places, which will be monitored by doctors assigned by the health department. More than 17 hotels and 12 hostels have been arranged for the accommodation of the returnees.

Passengers were also asked to download the mandatory 'Aroygya Sethu' app for contact tracing. Rahul Shinde IAS who is in charge of arranging quarantine facilities, airport director V V Rao and district health officer Ramachandra Bairy were present at the airport.

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News Network
June 26,2020

Bengaluru, Jun 26: The National Restaurant Association of India (NRAI) on Thursday came up with a Standard Operating Procedure (SOP) for restaurants whereby among other physical distancing norms, it has suggested a 2-metre gap between tables.

Formulated in partnership with Releski, a Bengaluru based skill-tech company, the SoP suggests that in case of back-to-back seating, people sitting with their backs towards each other will have their seats divided by 'Plexiglass' divider raised up to 2 meters from the ground.

"In a typical restaurant, the improvised seating plan should have a minimum distance of 2 metres between tables. The distance of 2 metres (6 feet) between tables should measure from one edge of the table to the other table's edge," it said.

In case of loose or free seating such as in banquet style or food court style seating, a minimum 2 meters of distance should be maintained between tables.

The guidelines noted that, to encourage physical distancing, restaurants have to sacrifice their seating capacity, to promote health and safety, and also to gain trust from their patrons.

"In order to perform this, divide your restaurants under different sectors. Pull out your restaurant's floor plan and colour code different sections red and yellow. Red sections are potential areas where maximum footfall or traffic is observed. Yellow sections are areas where the footfalls are average," it said.

All the red sections are encircled or bordered by placing barricades or Q manager and will open at specific points to access the yellow section and all the opening points will have hand sanitisers and sprays, and every guest who walks from red zones to yellow zones will sanitise himself/herself to reduce the chances of contamination.

For air conditioning, the guidelines of CPWD shall be followed which inter alia emphasises that the temperature setting of all air conditioning devices should be in the range of 24-30 degree Celsius, relative humidity should be in the range of 40- 65 per cent, intake of fresh air should be as much as possible and cross ventilation should be adequate, the guidelines suggested.

The industry body has also suggested appointment of a COVID-free Ambassador who would operate as the Chief Health Officer within the restaurant team, preferably from the management team in each shift.

The ambassador's would put the new daily work routines into practice, to monitor compliance with good practice and to lead the preventative measures, adapt to health & safety recommendations and requirements of the restaurant and oversee the implementation of the norms.

Anurag Katriar, President of NRAI and CEO & Executive Director of deGustibus Hospitality, said: "Every restaurant cutting across formats is facing the harsh reality of subdued to shut business volumes in the present and the uncertainty of business environment in the future. One thing is certain that hygiene and safety will be a key differentiator in the post-pandemic restaurant operations."

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costaldigest.com news network
June 28,2020

Mangaluru, June 28: Three fresh deaths in last 24 hours have taken the total number of covid-19 deaths in Dakshina Kannada district to 13.

While a 31-year-old youth from Idya in Surathkal and a 57-year-old woman from Bantwal passed away last night, a 52-year-old woman from Jokatte breathed her last today. 

The youth from Suratkal breathed his last in Wenlok. The woman from Bantwal’s Loretto Padav village was unwell for last 1 year. She was tested positive three days ago and passed away at a private hospital. 

The woman from Jokatte was reportedly suffering from tuberculosis. On June 26, she was admitted to a private hospital in the city, where she was tested coronavirus positive.

As per the district health bulletin on Saturday June 27 evening, a total of 12,919 samples have been sent for tests till date, out of which 12,198 have turned out negative, and 576 positive, including 10 persons from other districts. 

Out of these, 148 are currently active. As many as 416 persons have recovered and been discharged.

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