No wasted effort: When Railways retrieved gold chain from poop

Agencies
July 30, 2017

New Delhi, Jul 30: During his two-decade-long career with the Indian Railways, station master Anil Kumar Shukla has helped passengers in multiple ways. He has now added retrieving a gold chain from poop to his list of accomplishments.

Shukla, currently posted at the Yeola station - about 35 kilometres from Shirdi and 260 kilometres northeast of Mumbai - got a call on July 16, informing him that a passenger had dropped a gold chain in the toilet of a train passing through his station.

"It was an unusual call, no doubt about that," laughed Shukla when contacted by news agency. "I rushed out when a passenger stopped the train and said he had dropped his gold chain into the toilet and wanted us to find it," said Shukla.

The gold chain weighed 50 grams, said its owner, Dr Chavan Patil, an orthopaedic surgeon, and was worth Rs 1.5 lakh.

"It is a lot of money to flush down the drain," said Patil, who was travelling from Nonand to Manmad in Maharashtra by the Maharashtra Express on July 16 and dropped his chain while changing his shirt at the Yeola station, which falls on the Ahmednagar-Manmad rail route.

The doctor sought help from the officials and his expectations weren't misplaced. The Railways, after all, had in recent times taken a slew of measures to meet passenger needs - from delivering medicines, wheelchairs, food and blankets to retrieving phones and laptops left behind.

However, this time, the Railways' helping hand could literally stink from the effort.

"After I pulled the chain to stop the train, the guard and station master came to help me out. However, they said they couldn't do much because the toilet was bio-tech and could be opened only by the cleaning crew at Kolhapur. They asked me to go to Kolhapur and make enquiries," Patil said.

Patil, however, went home to Phaltan, around six hours from Yeola -- and then his tech-savy daughter took over.

On July 18, she posted a tweet, urging Rail Minister Suresh Prabhu to intervene in the matter.

The minister replied in 10 minutes.

"I have given orders to concerned department to do the needful," he tweeted.In half an hour, Patil got a call from the Pune Railway station chief, asking him about the lost chain.

"He asked me to go to Kolhapur the next day. I did, and learnt the toilet was not bio-tech but the usual one," he said.

So, the chain, they realised, had fallen through the hole in the Indian style toilet at Yeola station.

It was then that station master Shukla received his second "unusual call" in as many days.

Informed that the chain was somewhere on the tracks of his station, Shukla, along with his staff, scoured an area of around two kilometres. To compound matters, it was also raining heavily that day. And then he spotted something jutting out of the pebbles.

"We used a wire to pull it out. Yes, it was dirty and covered in filth, but nothing a good wash couldn't get rid of," he said.

A heavy-duty wash under a tap at the station later, the chain finally made it to the hands of its very persistent owner, three days after it went down a black hole.

It is, however, not clear if Patil wore the chain immediately on its return! But what's known is that the effort that went into locating the chain wasn't quite a waste.

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Agencies
May 14,2020

Social media platform WhatsApp assured the Supreme Court on Wednesday that it will not roll out its payment services without complying with all payment regulations and norms in the country.

A bench headed by Chief Justice S.A. Bobde and comprising Justices Indu Malhotra and Hrishikesh Roy took up the matter through video conferencing. Senior advocate Kapil Sibal, representing the social media platform, said "WhatsApp Inc makes a statement on behalf of his client that they will not go ahead with the payments' scheme without complying with all the regulations in force."

The statement was made during the hearing of a petition seeking a ban on payment through WhatsApp, as it does not conform to the data localization norms. The top court took the assurance made by WhatsApp on record.

WhatsApp made the statement during the hearing of a plea seeking a ban on its payment service, for not being in line with data localization norms.

In 2018, WhatsApp was granted a beta licence to launch its payment service, but a dedicated and separate app is yet to be launched. A petition was moved in the apex court that WhatsApp's existing model for its payments service should be declared inconsistent with the Unified Payment Interface (UPI) Scheme, as a separate dedicated app has not been offered by the company.

The petitioner NGO, Good Governance Chambers, argued that the National Payments Corporation of India (NPCI) and the Reserve Bank of India (RBI) must change its model on the lines of the UPI payment scheme, and its operations may be suspended until these conditions are met.

The apex court today asked the Centre, Facebook and WhatsApp to file their replies within three weeks and it will take up the matter thereafter. The court noted that the government may process the applications filed by WhatsApp in accordance with the law and there is no stay on the same. Facebook was represented by senior advocate Arvind Datar.

The petitioner argued that lapses have been found in relation to WhatsApp's claims of having a secure and safe technological interface for securing sensitive user data.

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Agencies
June 18,2020

New Delhi, Jun 18: Vodafone Idea on Thursday told the Supreme Court that it has incurred Rs 1 lakh crore losses as it insisted it is not in a position to furnish bank guarantees.

A bench comprising Justices Arun Mishra, S. Abdul Nazeer, and M.R. Shah, taking up the adjusted gross revenue (AGR) matter through video conferencing, directed the telecom companies to submit their financial documents and books for the last 10 years.

Asking Vodafone if it was a foreign company, the bench said that how can the company say it would not furnish any bank guarantee.

"What if you fly away overnight in future without paying anything?" it asked.

Senior advocate Mukul Rohatgi, representing Vodafone Idea, denied his client is a completely foreign firm and cited before the bench its tie-ups and investments.

Vodafone owes over Rs 58,000 crore as AGR dues and so far, has paid close to Rs 7,000 crore.

Rohatgi contended before the court that the telecom company is in a tough situation, and cannot furnish any fresh bank guarantee, as profits have eluded the company in past many quarters. He submitted before the bench that Rs 15,000 crore bank guarantees are lying with the government, and his client's losses are over Rs 1 lakh crore.

"I cannot offer any more surety," he informed the bench.

Justice Mishra noted that this is public money and these dues should be recovered. "Do not tell us that you will pay if you were to make profits... the money must come," he noted.

Justice Shah observed that the telecom industry is the only industry which earned during the Covid-19 pandemic. "After all, this money will be used for public welfare", he said.

Rohatgi argued that his client would have to fold up if orders were issued to clear dues tomorrow. "11,000 employees will have to go without notice, as we cannot pay them," he added.

Senior advocate Abhishek Manu Singhvi, appearing for Bharti Airtel, contended before the court that out of Rs 21,000 crore AGR dues, the company has already deposited a sum of Rs 18,000 crore.

He argued that his client has given a bank guarantee, in excess of demand, to DoT, and supported the proposal for phased repayment of remaining AGR dues. He insisted that the company needs to sit down with the government and calculate the dues. Airtel owes Rs 25,976 crore after paying Rs 18,000 crore, as per the government.

Senior advocate Arvind Datar, representing Tata Telecom, informed the bench that his client has paid Rs 6,504 crore in AGR dues so far, and furnishing a bank guarantee may adversely impact investments in the sector.

The total AGR dues are close to Rs 1.5 lakh crore.

The top court will now take up the matter in the third week of July.

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Agencies
July 13,2020

New Delhi, Jul 13: The Telecom Regulatory Authority of India (TRAI) has blocked Bharti Airtel's Platinum and Vodafone Idea's RedX premium plans that offer faster data speeds and priority services to customers as both the plans were violating net neutrality norms.

The telecom watchdog has asked Bharti Airtel to explain within seven days how such a similar plan being launched does not violate the rules of net neutrality.

Vodafone Idea's RedX plan has been in the market since November 2019. They made some modifications in May 2020 and the Bharti Airtel was soon going to launch a similar plan.

According to TRAI, the higher speed for premium customers discriminate against others and violates net neutrality.

Responding to TRAI's move, Airtel spokesperson said: "We are passionate about delivering the best network and service experience to all our customers. This is why we have a relentless obsession to eliminate faults and have been consistently recognised by international agencies as the best network in terms of speed, latency and video experience."

"At the same time, we want to keep raising the bar for our post-paid customers in terms of service and responsiveness. This is an ongoing effort at our end," the spokesperson said.

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