Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Comments
Ley ali ...4 options kottu ...72 mele sigathe antha heli ...massage maadsi ...kaas kottu ... masha Allah ...antha helisbahudu ankondiya ....hahaha ..antha tapori alla kanayya ....naren kotian daaaaaa.....
Masha Allah
Naren will accept Islam by next year, insha allah.
His new name will be Muhammed Naren.
Naren,
Muttalrige estu helidru artha agalla, avarige avaradde raga,
We have thousands of Indian nurses working in Saudi Arabia mostly from Kerala and mostly non-muslims, But, only a very little percentage have changed their faith,
What you are mentioning here is all false, bogus and baseless,
Inchu illah ..massagu illa ...I have seen plenty of filippinaa and Nepalese who shifted to Singapore and Thailand after working in Saudi. ..to gain benefits they do ..non Muslim find difficult to get benefits when compared to jihadist...so it is temporary ...once they are back they are back to boom boom style ...I have met 2 escorts till now from Philippine . ..both had Muslim name. ..business ge ashte ...women nurse galu Saudi nalli kelsa madakke first convert agbeku ...illandre ...hardcore patients muttiskollodilvanthe.... Haha...even I have learnt about Islam and have one pseudo name to deal with Muslims ....it is purely for business's... Bari incoming alla swamy....outgoing bagge Matadi ...haha.. .u want me to show iskon Muslims ?
Syed,
When the people who associate partners with ALLAH revert and Worship ALLAH alone... They are already be forgiven for their Past Sin. ALLAH is most forgiving and most merciful....
May Allah forgive us and make us one of the inheriters of the Jannah.
ALHAMDULILLAH, MAY ALLAH SWT INCREASE THEIR IMAAN.AND FORGIVE THEIR PAST SINS. AAMEEN
Islam is the only religion accept by the almighty ALLAH (God) . Please make a research Y God accept only ISLAM. There is a life after death... We Muslims know that and U never understand this cos the Guidance comes only when U learn about the CREATOR who created U, ME and all that EXists...
Read QURAN with translation... U can also check online , i prefer Quranproject which is well explained to those who dont know about ISLAM and the one GOD who is the God of all that exists.
Finally Read it and U also have the choice to accept it or Not ... There is no compulsion in Religion... (What a better way Allah gives u the choice to accept it or not)
Islam is a true religion there is no place in Islam for Nama, Rama, Duma, Thoma and Roma all the prayers for Almighty Allah and leave and live for Allah, this is not only in Saudi all Muslim countries Non Muslims attract to Islam, one who see true Muslims and their believe in Allah they accept Islam..Insha Allah Islam will spread every where. Non believers and terrorists who do terrorism in the name of Islam will disappear one day Insha Allah
Dear Brother Ahmed, I agree with your comments.. But we cant throw stones for all dogs which keeps barking on roadside right? Bolney waley bolney do jo aney waley ayengey.. Cos Islam is such a religion if one non muslim goes deep into Quran he will not be non muslim later.. In Sha Allah many more to come in future
AlHamdulillah
Allahu Akber
Ma Sha Allah.. Welcome to Islam brothers and sisters.. May Allah bless you and all..
Burnol Bhagya for some :D
This kind of news will give sleepless nights to Sangh Parivar, Now they will come up with the comments like:-
It's done by the force of sword
It's for Jehadi purpose
They accepted Islam for monetary gains
Blah, Blah, Blah
Add new comment