Passengers shocked at sudden change of rules for Zamzam

November 3, 2014

zam zamJeddah, Nov 3: Passengers departing from Jeddah’s King Abdulaziz International Airport have expressed shock and disappointment at the new rule limiting the amount of Zamzam water they can carry with them.

Earlier, passengers could take a minimum of 10 liters of Zamzam water per person, but the new rule limits the amount to only five liters per passenger causing tensions with airport officials.

Muzamal Sarkar, traveling to London, called Arab News and complained about the change in rules which prohibit passengers from taking 10-liter bottles of Zamzam water.

Sarkar explained that many passengers were taken aback by the sudden change in rules and were now wondering about what to do with the 10-liter bottles they had carried with them from Makkah.

“I carried a 10-liter Zamzam water bottle which I had bought from Makkah for SR30 to take back home but when I approached the safe wrap company to pack it for me, they informed me that they no longer packed 10-liter bottles as we weren’t allowed to carry them,” Sarkar said.

He further said that there was a stall at the airport which was selling five-liter bottles of Zamzam water for SR10 each and the packing facility was also at a distance from the airport.

“Luckily, the driver who had come to drop me at the airport was still there, so I was able to send back the 10-liter bottle and buy the smaller bottle instead to take to London for my wife who is suffering from cancer,” he said, adding that many passengers were upset at this sudden decision.

Another passenger, Salman Hassan Zaman, told Arab News that about a month ago he had traveled with his family carrying five bottles of 10-liters of Zamzam water but this time he was stuck with the 10-liter bottle and had to discard it at the airport.

Saudi traveler Ali Al Zahrani said that the new rule for carrying Zamzam should be mentioned on the airline ticket to avoid the harassment passengers were currently experiencing.

“It’s unfair to suddenly change the rules without prior notice,” he said.

Meanwhile, a Saudi Arabian Airline airport officer said that the rule had been imposed by the General Authority for Civil Aviation (GACA) not the airlines. He further said that GACA had given the contract to a company which supplies the five-liter packed Zamzam water for the passengers at the airport.

In an earlier statement, Saeed Musfer Al-Wadi, director of the King Abdullah Project for Zamzam of the National Water Company, said: “Zamzam water is being packed according to norms set by the civil aviation authorities and they are exclusively packing five-liter cans for returning pilgrims as advised by the civil aviation authorities.”

In order to find out when the rule for pilgrims had been extended to general travelers, Arab News called GACA, but received no response.

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Agencies
May 1,2020

Saudi Arabia has initiated refund of work visa fee to foreigners unable to travel to the Kingdom due to the suspension of international flights in the aftermath of Covid-19 pandemic.

Several work visas were cancelled, following which the Ministry of Human Resources and Social Development, in cooperation and coordination with the Ministry of Foreign Affairs, announced the refund. The cancellation and refunding of the stamped visas will be considered effective from the date of issuance of the royal decree on March 18, reported Saudi Gazette.

As a precautionary measure to curb the spread of coronavirus, the Kingdom suspended all international flight. The ministry of health in Saudi Arabia on Wednesday announced 1,325 new Covid-19 coronavirus cases and 169 recoveries. With this, the total number of cases in the Kingdom now stands at 21,402, while recoveries stand at 2,953, as on Wednesday reported KT.

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Agencies
May 7,2020

Dubai, May 7: Indians in the UAE have voiced scepticism about a "massive" operation announced by New Delhi to bring home some of the hundreds of thousands of nationals stranded by coronavirus restrictions.

"It is just propaganda," said Ishan, an Indian expatriate in Dubai, one of seven emirates in the UAE and long a magnet for foreign workers.

He was reacting to his government's announcement this week that it would deploy passenger jets and naval ships to bring home citizens stuck in a host of countries.

India's consulate in Dubai said it received about 200,000 requests from nationals seeking repatriation -- mostly workers who have lost their jobs in the pandemic.

One vessel was heading to the UAE, India's government said, while two flights were scheduled to depart the UAE for India on Thursday.

But the plans drew scorn from Ishan, who was a manager at a luxury services company before he was made redundant last month.

"It's like throwing a dog a bone," the 35-year-old complained on Wednesday, dismissing the Indian government's efforts as a drop in the ocean.

"Let's say they repatriate 400 people on the first day, and about 5,000 people in 10 days, what difference has it made?"

India banned all incoming commercial flights in late March as it imposed one of the world's strictest lockdowns to tackle the spread of coronavirus.

The UAE is home to a 3.3-million-strong Indian community, who make up around 30 per cent of the Gulf state's population.

To the anger of some Indian expatriates, the evacuees will have to pay for their passage home and spend two weeks in quarantine on arrival.

"We are upset over the failure of our government," Ishan said. "What about the people with no money? How are you helping them?"

The Indian consulate could not be reached for comment.

Ibrahim Khalil, head of the Kerala Muslim Cultural Center in Dubai, said the consulate had asked him to select 100 Indian nationals for repatriation.

"We are planning to pay for the tickets of those who cannot afford it," he said, adding that the elderly, pregnant and those suffering from illnesses were a priority.

But one Indian woman, eight months pregnant in the neighbouring emirate of Sharjah, was not one of the lucky ones chosen to go back home in one of Thursday's planned departures.

"We called them but nobody would pick up," the 26-year-old, who requested anonymity, told AFP.

She arrived in the UAE a few months ago to visit her husband, who lives in a shared apartment with another family to save money.

"We have no insurance here and the medical expenses are too costly," said the woman, who was anxious to leave to give birth at home.

"I just hope that I am chosen to go back to India. I don't know why I haven't been considered."

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News Network
May 19,2020

Abu Dhabi: The United Arab Emirates today reported 873 new coronavirus cases, pushing the total number of COVID-19 infections in the country to 25,063.

Three more people have died from the virus, bringing the total death toll to 227, the ministry revealed, adding that a total of 1,214 COVID-19 patients have made full recovery, which takes the overall number of patients recovered to 10,791.

The latest coronavirus patients, all of whom are in a stable condition and receiving the necessary care, were identified after conducting more than 38,000 additional COVID-19 tests among UAE citizens and residents over the past few days, the ministry said.

It expressed its sincere condolences to the families of the deceased and wished a speedy recovery to all patients, calling on the public to cooperate with health authorities and comply with all precautionary measures, particularly social distancing protocols, to ensure the safety and protection of the public.

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