Passengers shocked at sudden change of rules for Zamzam

November 3, 2014

zam zamJeddah, Nov 3: Passengers departing from Jeddah’s King Abdulaziz International Airport have expressed shock and disappointment at the new rule limiting the amount of Zamzam water they can carry with them.

Earlier, passengers could take a minimum of 10 liters of Zamzam water per person, but the new rule limits the amount to only five liters per passenger causing tensions with airport officials.

Muzamal Sarkar, traveling to London, called Arab News and complained about the change in rules which prohibit passengers from taking 10-liter bottles of Zamzam water.

Sarkar explained that many passengers were taken aback by the sudden change in rules and were now wondering about what to do with the 10-liter bottles they had carried with them from Makkah.

“I carried a 10-liter Zamzam water bottle which I had bought from Makkah for SR30 to take back home but when I approached the safe wrap company to pack it for me, they informed me that they no longer packed 10-liter bottles as we weren’t allowed to carry them,” Sarkar said.

He further said that there was a stall at the airport which was selling five-liter bottles of Zamzam water for SR10 each and the packing facility was also at a distance from the airport.

“Luckily, the driver who had come to drop me at the airport was still there, so I was able to send back the 10-liter bottle and buy the smaller bottle instead to take to London for my wife who is suffering from cancer,” he said, adding that many passengers were upset at this sudden decision.

Another passenger, Salman Hassan Zaman, told Arab News that about a month ago he had traveled with his family carrying five bottles of 10-liters of Zamzam water but this time he was stuck with the 10-liter bottle and had to discard it at the airport.

Saudi traveler Ali Al Zahrani said that the new rule for carrying Zamzam should be mentioned on the airline ticket to avoid the harassment passengers were currently experiencing.

“It’s unfair to suddenly change the rules without prior notice,” he said.

Meanwhile, a Saudi Arabian Airline airport officer said that the rule had been imposed by the General Authority for Civil Aviation (GACA) not the airlines. He further said that GACA had given the contract to a company which supplies the five-liter packed Zamzam water for the passengers at the airport.

In an earlier statement, Saeed Musfer Al-Wadi, director of the King Abdullah Project for Zamzam of the National Water Company, said: “Zamzam water is being packed according to norms set by the civil aviation authorities and they are exclusively packing five-liter cans for returning pilgrims as advised by the civil aviation authorities.”

In order to find out when the rule for pilgrims had been extended to general travelers, Arab News called GACA, but received no response.

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Agencies
May 1,2020

Saudi Arabia has initiated refund of work visa fee to foreigners unable to travel to the Kingdom due to the suspension of international flights in the aftermath of Covid-19 pandemic.

Several work visas were cancelled, following which the Ministry of Human Resources and Social Development, in cooperation and coordination with the Ministry of Foreign Affairs, announced the refund. The cancellation and refunding of the stamped visas will be considered effective from the date of issuance of the royal decree on March 18, reported Saudi Gazette.

As a precautionary measure to curb the spread of coronavirus, the Kingdom suspended all international flight. The ministry of health in Saudi Arabia on Wednesday announced 1,325 new Covid-19 coronavirus cases and 169 recoveries. With this, the total number of cases in the Kingdom now stands at 21,402, while recoveries stand at 2,953, as on Wednesday reported KT.

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Agencies
July 22,2020

Dubai, Jul 22: Saudi Arabia's Minister of Haj and Umrah, Dr Muhammad Saleh Benten, has inspected the facilities and arrangement made for the Haj pilgrims in Makkah and the holy sites.

Speaking to the Saudi Press Agency after the tour, the minister said that the Saudi government has worked out unprecedented plans for the running of this year's Haj, enabling pilgrims to perform their rituals in ease and comfort.
 
This year's Haj, which has been scaled back dramatically to include only around 1,000 Muslim pilgrims as Saudi Arabia battles a coronavirus surge, will begin on July 29, authorities said Monday.

"The comprehensive, foolproof plans will be implemented by the security, health and service agencies. The plans include the provision of the best health services, and the most appropriate crowd control, strictly in line with the precautionary measures and preventive protocols, formulated by the Ministry of Health to ensure full safety of pilgrims from the coronavirus pandemic," Dr Benten said.

According to the Saudi Gazette, Benten emphasised the eagerness of the government of the Custodian of the Two Holy Mosques, King Salman bin Abdulaziz of Saudi Arabia and Saudi Crown Prince Mohammed bin Salman bin Abdulaziz Al Saud to implement the Haj operation by following the highest health standards and precautionary measures in order to ensure the safety of the pilgrims.

Earlier, the minister inspected the arrangements and facilities for the reception and accommodation of pilgrims at Four Point Hotel in Makkah.

He was briefed by ministry officials with regard to receiving and accommodating pilgrims during the period from 4 to 8 of Dhul Hijjah before leaving for Mina.

Benten also visited the tents in Arafat and the facilities in Muzdalifah.

After that, his inspection tour visited the tent city of Mina, where he viewed one of the towers designated for the housing of pilgrims. 

According to the Saudi Gazette, he was impressed with the services and facilities being arranged for the accommodation and serving of food for the pilgrims.

To complete his visit, the minister watched a visual presentation of the mechanism for providing logistical services for the pilgrims during their travel from accommodation to Jamarat to undertake the stoning ritual.

Meanwhile, Maj. Gen. Mohammed Bin Wasl Al Ahmadi, assistant commander of the Haj security forces for the Grand Mosque and its premises, said on Tuesday that the security plan for this year's pilgrimage prioritises on organisational, security, humanitarian and health aspects.

He said the Haj security forces have installed entry and exit mechanisms from the Grand Mosque during Haj, with passages for pilgrims extending from the southern and western premises of venue as well as special passages around the circumambulation and Saey areas.

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Agencies
May 7,2020

A patient in hospital with Covid-19 has given birth to a healthy baby boy in Dubai.

The 25-year-old Indian was admitted to Al Zahra Hospital after testing positive on May 2.

Although the baby was not due to arrive until May 19, the woman went into labour three days later and delivered a healthy boy weighing 3.8kg.

The parents are yet to name the child, who has also been tested for the virus.

“When we first received the Covid-19 positive diagnosis, we were afraid for the health of both my wife and the baby,” said the boy’s father, who did not want to give his name.

“Thankfully with the help of the doctors and nurses at Al Zahra Hospital, my son was born with no complications and my wife remains in stable condition.

“We couldn’t be more grateful.”

Despite arriving two weeks early, both mother and child are doing well but will only be allowed to leave the hospital to return to their home in Dubai after they return three negative tests on the trot.

“The contractions started very suddenly and it all happened very quickly,” said Al Zahra Hospital nursing director Maysoon Yousef.

“The delivery took about 10 to 15 minutes which is something we do not see very often.

“There were no complications and both the mother and baby are in good condition.”

Strict measures are in place to ensure hygiene for those inside the hospital, as well as visitors.

The new mum and her son are in the same room as the baby needs to be nursed.

According to the Centres for Disease Control and Prevention, a US national public health institute, there is no evidence that suggests the virus can be transmitted through breastfeeding.

New mothers infected with the virus should wear a mask, wash their hands before and after touching the baby.

“We operate by the latest Covid-19 international and local guidelines when it comes to the management of our maternity patients and otherwise,” said Dr Ghassan Lutfi, head of obstetrics and gynaecology at the hospital.

“We take strict measures to guarantee that there is no risk of cross contamination and that all our patients are in safe hands.”

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