While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
U people not able to govern your own country Pakistan and tell us
Rethinker
Muslim ruled this county indian for 1000 years...this india belong to muslim, you get out from my country and for your kind information HINDUS name is given by arab muslim atleast say thanks for them, you maron.
by 2040 muslim population will be equal to hindus 50-50....that time our kid will kick your ass with there boot.
True Muslim Warrior
YOGESH : When people are facing problems from cheddis, they were silent cos they fear cheddis might harm them...
PFI and CFI along with other dalit orgn stood against this oppression.
VENKI : Did U ever read about ISLAM, U are really ignorant of the teaching of ISLAM, YOU may be brainwashed by cheddis into thinking the opposite of what ISLAM says... To know what is ISLAM dont depending on the ENEMIES version... Please God has given U intellectual Use it and read the QURAN once in your life time... U will understand better \What is ISLAM\"
RETHINKER : Please ! need to Reboot your chip in your brain... U have lot of cheddi ideology feeded in it.. need some flush over it. Atleast take some dalits to your house and give them food to eat and dont wash that place as soon as they live... Its the arrogance that spills from such people. Its the way of the people of hell.. So dont be one of them.
All humans are from one God and God judges only by their deeds and not by status."
Viren...
Either U are DEAF or partially BLIND...
1.Pak flag hoisted by bajrangis
2.PM visited Pak without invitation (Shame)
3.Blasted in Kannur while preparing Bombs in Kannur and many places earlier was by BJP and cheddi member
4.Killing for animals are cheddis bow bow
5.Killing their own BJP members too (Evil is your thinking)
6. Godhra fire started from inside the bogie... Media is silent after the finding.
7.Creating fake facebook page and deceiving public.
Dont think everything will go unaccounted.. the one who created U ME and all that exist will judge and his judgement will be the JUST ...
Peace will be there when U recognise the TRUE GOD and follow his guidance ... unless we recognise that We will never get Peace... Everbody will fall traps to evil of Cheddis who deceived many who are still sleeping...
Viren Kotian, Mangaluru
Are you addressing this to RSS and BD right ?? I also want to tell these RSS terrorists that stop killing innocents and stop carrying blast in our India.
Also we cant sleep well till we destroy terrorists like RSS, BD,VHP ,ABVP
How can you build a 'powerful HINDUstan if Hindus and Muslims are united? It will be MuslimHindustan. Unity among Hindus is more than enough to build a Hindustan. Muslims can go to Pakstan or Mecca.
Stop killing innocents, carrying out blasts and supporting Pakistan. Peace will automatically come. You people need not to worry. Go home and sleep well.
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