Police check for passport may take just 8 days in future

February 21, 2016

The humble passport is creating its own little revolution in governance in India. Like the landline telephone of yore, the acquisition of a passport signalled a rise in social status a few decades ago because you had jumped through several hoops to get it.passport

Over the past few years, Indians have found it easier to get a new passport or have one renewed at computerised seva kendras, which have taken some of the tension out of the exercise, and serve 50,000 people a day. The passport, like the Aadhar card, is writing its own governance script, and government departments are adapting to keep up.

By the end of 2015, 6.33 crore Indian citizens possessed valid passports, up from 5.19 crore in 2013. This week, the ministry of external affairs (MEA) expanded its footprint with a passport kendra in Arunachal Pradesh. "We now cover the entire country," says Muktesh Pardeshi, chief passport officer.

Appointed India's next ambassador to Mexico, Pardeshi has helmed the MEA's passport campaign for the past five years. Having spruced up the front end of the passport service system by tying up with TCS and boosting manpower, Pardeshi says they are now tackling the back end. The weakest link here is police verification, but it is also the most critical component of the passport issuance process.

We all know how tough that can get — a deadly cocktail of inefficiency and corruption. Last year, MEA and states held a brainstorming session to fix this. In the past months, technology, coercion and political push has succeeded in integrating 683 of 731 police districts in India with the passport system online.

This means police verification documents travel from passport offices to the police stations electronically, and return the same way. Police stations can no longer say, "document kho gaya" or no one was available to carry the papers. An e-trail shows how long the police station sat on it. This is very different from the days when you pleaded with the police station, or looked for someone who could "influence" them and found yourself funding a lot of "chai-paani" along the way.

Directors general of police in all the states have been provided with electronic dashboards to track progress, and pull up errant officials. In 2015, this brought the time taken for verification down to 34 days from 49 in 2013 despite the fact that passport applications shot by 40% across the country. This year, it is expected to come down to eight days. "We will soon bring J&K and Nagaland police districts within this ambit," Pardeshi said.

The revolution has been most visible in Uttar Pradesh. Over the past couple of years that the new system has been in practice, UP has jumped from issuing 6.5 lakh passports to 13 lakh passports a year. In 2015, UP, Tamil Nadu, Maharashtra and Kerala issued more than 10 lakh passports each. At the five-lakh-mark are West Bengal, Telangana, Gujarat, Karnataka and Punjab, while the highest growth was seen in Assam, Meghalaya, Manipur and Tripura.

MEA has reduced the categories of passports that need pre-police verification, and is aiming for post-verification for the bulk of Indian citizens. So, if you submit your Aadhaar, voter and PAN cards and a signed affidavit, you can pick up your passport and travel, and get verified after you return.

By August 2015, MEA had completely integrated the Aadhaar database with the passport system. This has taken the passport issuance process closer to a biometric verification.
MEA is also pushing for the early rollout of the crime and criminal tracking and networking system (CCTNS), which will be able to verify if you have a criminal record.

But police verification can never be done away with, so the MEA has developed an app for the police. Constables will receive their assignments on the app, which is GPS-enabled, and they can take photographs, scan documents and mail them to their bosses.
Commissioners are equipped to assign services and check the verification before reverting to the RPO. The app is connected to an online SMS system which seeks instant citizen feedback, keeping policemen on their toes. Seems like it's time for everyone to fly.

Comments

Mohammed
 - 
Monday, 22 Feb 2016

Really sad that Inside passport office in Bangalore, they started imposing fines on poor people. The Last Counter officials dont know to talk Hindi, English, or Kannada in Bangalore Passport Office. They can talk only in Tamil. Recently My Relative who was labour was fined for Rs.5000/- & reason was untold. The lady officer who fined him was not ready to tell reason at all.
Really sad there is nobody inside the passport office to help poor people who want to go out of country for their livelihood. The first two counters inside the bangalore office are from TCS. The last counter is Ministry official who are so old, who cant even operate the computers perfectly. The ministry is misusing our Tax funds in wrong manner. The poor people are fined for no reason.

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coastaldigest.com news network
July 7,2020

Puttur, Jul 7: A woman died after a wall of compound collapsed on her in Dakshina Kannada district on Tuesday, July 7. 

The victim was identified as Vasanti.

The wall got weakened due to heavy rain at Golithottu area in Puttur. Her body was sent to the post-mortem.

According to the police, the incident took place around 12.30pm when Vasanti was working in the backyard of her house.

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coastaldigest.com news network
January 23,2020

Bengaluru, Jan 23: Expressing shock over the blast which left him and his supporters injured yesterday, Shantinagar MLA NA Haris today said that the incident cannot be brushed aside as a firecracker blast and appealed to the state government to inquire into the incident.

Recovering from the injuries sustained on his leg, Haris was discharged from St Philomena's Hospital on Thursday afternoon. 

Interacting with mediapersons outside his residence in Shantinagar, Haris said, “It wasn’t a cracker but a ball-like object that was hurled at me. Since my childhood, I have been seeing crackers and the object that was thrown at me was certainly not a cracker. It had splinters and hard objects.”

He said, “I have been representing the constituency for over 12-years and had no rivalry with anyone. Barring political ideology during elections, all the leaders in our constituency have been cooperative with each other. Yet, we do not know what the intention was or who was behind the incident.”

Revealing that home minister Basavaraj Bommai had called him to enquire about his condition at the hospital Haris said, “I have also briefed the home minister and explained to him what exactly happened. I have full faith in the police and will cooperate with the police during the investigation.” Haris said that doctors have advised him three to four-days of rest.

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News Network
May 5,2020

Dubai, May 5: Tickets on repatriation flights from UAE to India, which start on May 7, could be costlier than regular airfare, and adding to the financial woes of those flying back. Nearly 200,000 Indians in the UAE have registered on the website seeking to return home.

“A one-way repatriation ticket to Delhi will cost approximately Dh1,400-Dh1,650 - this would earlier have cost between Dh600-Dh700 [during these months],” said Jamal Abdulnazar, CEO of Cozmo Travel. “A one-way repatriation flight ticket to Kerala would cost approximately Dh1,900-Dh2,300.”

This can be quite a burden, as a majority of those taking these flights have either lost their jobs or are sending back their families because of uncertainty on the work front. To now have to pay airfare that is nearly on par with those during peak summer months is quite a blow.

Sources said that officials in Indian diplomatic missions have already initiated calls to some expats, telling them about likely ticket fares and enquiring about their willingness to travel.

Although many believed repatriation would be government-sponsored, Indian authorities have clarified that customers would have to pay for the tickets themselves. Those who thought they were entitled to free repatriation might back out of travel plans for now.

Fact of life

But aviation and travel industry sources say higher rates cannot be escaped since social distancing norms have to be strictly enforced at all times. That would limit the number of passengers on each of these flights.

“One airline can carry only limited passengers - therefore, multiple airlines are likely to get the approval to operate repatriation flights,” said Abdulnazar. “Also, airports will have to maintain safe distance for passengers to queue up at immigration and security counters.

“Therefore, it is recommended that multiple carriers fly into multiple Indian airports for repatriation to be expedited.”

The Indian authorities, so far, have not taken the easy decision to get its private domestic airlines into the rescue act. Gulf News tried speaking to the leading players, but they declined to provide any official statements. So far, only Air India, the national airline, has been commissioned to operate the flights.

Air India finds itself in the driver's seat when it comes to operating India's repatriation flights. To date, there is no confirmation India's private airlines will be allowed to join in.

UAE carriers ready to help out

UAE’s Emirates airline, Etihad, flydubai and Air Arabia are likely to also operate repatriation flights to India after Air India implements the first phase of services.

“We are fully supporting governments and authorities across the flydubai network with their repatriation efforts, helping them to make arrangements for their citizens to return home,” said a flydubai spokesperson.

“We will announce repatriation flights as and when they are confirmed, recognising this is an evolving situation whilst the flight restrictions remain in place.”

An AirArabia spokesperson said the airline is ready to operate repatriation flights when the government tells them to.

Travel agencies likely to benefit

Apart from operating non-scheduled commercial flights, the Indian government is also deploying naval ships to bring expat Indians back. Sources claim the ships are to ferry passengers who cannot afford the repatriation airfares.

Even then, considering the sheer numbers who will want to get on the flights, travel agencies are likely to see a surge in bookings since airline websites alone may not cope with the demand set off in such a short span.

Learn from Gulf governments

In instances when they carried out their own repatriation flights, some GCC governments paid the ticket fares to fly in their citizens. Those citizens who did not have the ready funds could approach their diplomatic mission and aid would be given on a case-to-case basis.

Should Indians wait for normal services to resume?

Industry sources say that those Indians wanting to fly back and cannot afford the repatriation flights should wait for full services to resume once the COVID-19 pandemic settles.

But can those who lost their jobs or seen steep salary cuts stay on without adding to their costs? And is there any guarantee that when flight services resume, ticket rates would be lower than on the repatriation trips.

As such, normal travel is expected to pick up only after the repatriation exercise to several countries is completed. UAE-based travel agencies are not seeing any bookings for summer, which is traditionally the peak holiday season.

“Majority want to stay put unless full confidence is restored,” said Abdulnazar. “I expect full normalcy to be restored not until March 2021.

“People have also taken a hit to their income. Without disposable income, you will curtail your travel.”

What constitutes normalcy?

Airfares are expected to remain high, given the need to keep the middle seats empty to practise safe distance onboard.

“We expect holiday travel to resume by October or November - but, the travel sentiment will not go back to pre-COVID-19 levels anytime soon,” said Manvendra Roy, Vice-President – Commercial at holidayme, an online travel agency. “The need to keep the middle seat vacant will add 30-40 per cent pricing pressure per seat from an airline perspective.

“This will make holidays more expensive.”

As for business travel, it will take some time to recover. Corporate staff are now used to getting work done via conference calls. “Companies will also curtail their travel expenditure since their income has taken a hit,” said Abdulnazar.

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