While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
Dear media
why you doesn't mention hindu terrorists because he is not a Muslim name r8
BJP is lost in its arrogance
What you cultivate that you harvest. BJP may lose all assembly elections in future including LS. Let them be an arrogant tusker for few more days
Where is NIA?
Naren, when are u coming back to India, to place the meat bag in the Nagabana and to start a riot..... we are missing Mutalik, so you should fill his vacancy.....
Viren ...if it's a bajrangi victim....if minority then terrorist.....please clean your brain with water....not go moorhra....you may change your mindset
Haha there is no shortage for babu bajrangrees in India who are ultra nationalists ....today we might have tears ...but table will turn towards Islamic millitants for sure ...
This is what happens, they do but minorities are labelled as traitors
NAREN LOST HIS TWO BROTHERS....! STILL WE FEEL PITY...
Natasha....well said... God bless you .... May Almighty show us the way of humanity....... In your list of allegations, just add one more point.....Place the meat bag in Naga Bana and blame the Minorities.....this is what happened in Bhatkal recently....
VIREN..........Yes He is victim of Terrorism because he is scape goat in RSS terror Game ....same like Praveen /Prashanth poojary
@Viren, exactly you are right.. and also the cow killed Prashanth Poojary.. simply media blaming Banjrang Daakus and VH Saddists as murderers. Dont be blind in religion that you cannot make what is right from wrong
Wa Makaru wa Makara Allah wa’Allahu Khairul Makereen’ (Quran: Surah Aali Imran 3:54) 'They planned and Allah planned and Allah is the best of planners’.
our country is marching towards VINASH because of these Hindutva Aatankies (BJP, RSS, VHP, Shiv Sena, Ram Sena, Gay Rakshak etc.) They are treating all non Hindus as their slaves (Dalits, Chiristens & Muslims) & the governing BJP & MP Mr. Mozi are giving them full support. Gujarat under Mr.Mozi in past was same against Muslim.They are playing dirty politics.
Suno na Cheddi marmar...
ki yeh dhamake
Kuch bhi nahi hai...
aage tumhaare
Aaj se chappal pe mere...
raaj tumhaara....
Cheddi tumhara
What a great news. After Udupi incident, this news will surely cause at least a mild heart attack for the party of thugs.
Thank you God for averting a terror attack and punishing terrorist
Ethics of journalism is murdered here. Deekshit is a victim. not terrorist. Kannur is a place where PFI had organised terror camp years ago. Central government must intervene and expose the reality.
You traffic cows
You make bombs
You hoist Pak flag in India
You raise anti national slogans
You kill innocents
Then why the f*** you put the blame on Muslims???
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