Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
LOL...kuchbee, he is the biggest shit of india..GOD is pure, mercfull & good, this man try to show off that he is with hindus, becarful my dear hindu brother he may change his mind based on the situation. like this people are called marons of 21st century.
words cannot express for this man s. statement , he was dreaming in the daylight
Sita came to his dream and she might have told that Rama is fedup of the Jungle life now he need one place to settle down and to have good rest in his rest of the life.
About Shias all are have one openion that shias not considered as Muslims they are another part of Kuffars.
Why this guy is playing with the sentiments of Hindu Brothers, Although i am a Muslim but we should respect other religions too and their sentiments. When More then 100 crores of our hindu brother and sisters pray him and he is so powerfull then why lord Ram will come in his dreams. May be time or place is not perfect for him to stay on that perticular place. if lord Ram would wish he can accept prayers of crores of peoples and settle the matter.
cant expect worse than this from a bhakt.
chacha....fear Allah before its too late
First of all, does the God cry. If he is crying he can not be God.
The one and only true God will never come in dream and will not cry.
The real God is never be seen NOR imaginable to anyone.
This is the attribution of Ture God.
Let us say for the sake of argument, he has dreamed. It does not mean it is credible dream.
The dreams are 2types True dream and fake Shaytani dream.
About this man who is controversial already in the past, has always been trying to get the mercy of Hindus. He wants to be closure with them.
He is selling his Islamic values of true belief for worldly gains. He is Munafiq
God knows how Shiyas have selected him to be their head of waqf board.
This is the true picture of Shiyas. No basic knowledge of Thoheed/ Oneness.
May God guide them.
I think this is the chamatkar of desi brand. If you start drinking foreign brand before going to bed Lord Jesus also may visit you soon!
Please give a bit more explanation about the divine-human encounter. Rama was alone or Sita was also there with him? Did he go soon after expressing his sadness before you or he also had food with you before leaving?
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