Saudi: Labour ministry plans program to protect rights of domestic workers

March 15, 2014

Ministry-of-labor

Jeddah, Mar 15: The Ministry of Labor announced plans to launch a program next week to ensure the rights of domestic workers and to ascertain the responsibilities of employers toward their employees.

The program will introduce and discuss the rights that domestic workers are entitled to receive from their employers, including health care, contract renewals, paid sick leaves and days off.

In addition, the program will also provide information on service providers, such as recruitment offices and the commission responsible for the settlement of labor disputes.

“I believe that domestic workers will benefit immensely through this program,” said Mohammad Nazmul Islam, consul general of Bangladesh. “It does not only benefit domestic workers, but will also raise awareness among sponsors of their rights over domestic workers. I hope this will be implemented as soon as possible.”

The Ministry of Labor also recently announced that their customer service center now provides services in eight different languages in order to spread a clear understanding of labor rights and make it easier to lodge complaints or report irregularities to authorities.

This service is set to serve all employees and domestic workers in the Kingdom. The ministry states that with the help of the ministry’s toll free number, workers are now able to report of any violation or mistreatment they receive from their sponsors.

Islam said that the ministry has taken up the initiative in providing customer services in eight different languages. “Not many domestic workers are able to converse in either Arabic or English. There is always a language barrier when they try explaining things to authorities.”

According to M.B.M Zarook, first secretary at the Sri Lankan Consulate in Jeddah, the Ministry of Labor has taken considerable steps to protect the rights of migrant workers compared with last year.

“I appreciate the Saudi government’s efforts and the Labor Ministry’s decision to implement such a program,” said Zarook. “Sri Lanka has already signed a memorandum of understanding for the protection of domestic workers from the island nation in the Kingdom. The agreement includes provisions that stipulate that contracts should be in a language that is understood by the worker and that the worker must be informed of what to do and whom to turn to in case of an emergency.”

According to the memorandum, workers also must be made aware of the facilities available to them, especially when it comes to health and personal safety. “They are also entitled to full health care and paid sick leave,” he said.

Zarook said that the ministry’s customer service in eight languages is highly appreciated since most domestic workers can’t speak the Arabic language. “Communicating with officers and lodging complaints will be much easier in their native language,” he said.

Ali Al-Qurashi, an investor in the recruitment sector, confirmed that there are more than a million domestic workers in the Kingdom. He said that the agreements signed between the Ministry of Labor and other countries to import workers must be balanced and guarantee the rights of the parties.

He stressed the importance of treating workers fairly, paying salaries on time and refraining from making laborers work long hours.

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News Network
April 5,2020

Ajman, Apr 5: A bakery worker in Ajman has been detained for spitting in the bread dough as he prepared bread at the bakery, police said.

The General Command of Ajman Police arrested the Asian worker in coordination with Ajman Municipality after investigators suggested that he intentionally spat in the dough while preparing bread at a bakery which is located in Ajman.

Lt. Col. Muhammad Mubarak Al-Ghafli, Director of Al-Jarf Al-Shamel Police Station, said a team from police had immediately gone to arrest the worker after receiving a report from the municipality confirming that the man spat in the bread dough.

Officials said a customer had filmed the Asian as he spat in the dough while preparing the bread at the bakery during the evening.

The customer then filed a complaint to the municipality with the supporting evidence of a video as the worker was doing the buzzer act.

Police said the man was taken for for psychological examination as he's being prepared to be referred to the public prosecution.

Meanwhile, the bakery has been shut down by the municipality for violating food hygiene and public health rules.

Lt. Col. Al-Ghafli has appealed to the public to report persons or any acts that could harm the health and safety of the public.

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Agencies
July 26,2020

Jeddah, Jul 26: The city of Makkah is opening its arms again to welcome pilgrims for the annual Hajj — although only a handful compared with previous years.

Because of the COVID-19 pandemic, this year’s event is limited to about 1,000 pilgrims, all from inside Saudi Arabia, about 700 of whom are expatriates.

Abdullah Al-Kathiri, an Emirati and a recovered COVID-19 patient, postponed his pilgrimage last year because it coincided with his wedding plans. “I’ve heard from many who’ve performed the pilgrimage in past years that it was always a smooth process, even with the massive numbers,” he said. “So you could imagine how it would be with the limited number of pilgrims this year. Surely it will be a great experience.”

Khadija, a Bulgarian expatriate, was overcome with tears when she heard she would be performing Hajj this year. “I didn’t expect they’d accept,” she said. “I’m sure this year’s Hajj will be an exceptional one in all respects.”

Dr. Haifa Yousef Hamdoon, a Tunisian physician in Qassim, is another who did not expect to be accepted because of the low numbers this year. “When I received confirmation of my request, I was overjoyed and couldn’t believe it,” she said.

Mu’taz Mohamed, a Sudanese pilgrim who also lives in Qassim region, praised the preventive and precautionary health measures taken in order to ensure his safety and that of other pilgrims, to enable them to perform the rituals safely.

After completing their arrival procedures, the pilgrims were taken to their accommodation in Makkah, supervised by the Ministry of Hajj and Umrah. They will stay there for four days before beginning their pilgrimage on July 30.

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Agencies
January 4,2020

Dubai, Jan 4: Three UAE airlines have made it to lists of the safest carriers in 2020, reinforcing the value these companies provide passengers in the increasingly competitive aviation scene.

Abu Dhabi's Etihad Airways and Dubai's Emirates are in the list of the top 20 safest airlines, while Sharjah-based Air Arabia is in the list of the top 10 low-cost carriers, safety and product rating website AirlineRatings.com reported on Thursday.

It named Qantas as the safest airline for 2020 out of the 405 carriers it monitors.

The top 20, in order, are Qantas, Air New Zealand, EVA Air, Etihad Airways, Singapore Airlines, Emirates, Alaska Airlines, Qatar Airways, Cathay Pacific Airways, Virgin Australia, Hawaiian Airlines, Virgin Atlantic Airlines, TAP Portugal, SAS, Royal Jordanian, Swiss, Finnair, Lufthansa, Aer Lingus and KLM.

"These airlines are clear standouts in the airline industry and are at the forefront of safety," said AirlineRatings.com editor-in-chief Geoffrey Thomas.

"For instance, Australia's Qantas has been recognised by the British Advertising Standards Association in a test case in 2008 as the world's most experienced airline."

"Qantas has been the lead airline in virtually every major operational safety advancement over the past 60 years and has not had a fatality in the pure-jet era," said Thomas.

AirlineRatings.com editors also identified their top 10 safest low-cost airlines; they are, in alphabetical order, Air Arabia, Flybe, Frontier, HK Express, IndiGo, Jetblue, Volaris, Vueling, Westjet and Wizz.

Saj Ahmad, chief analyst at StrategicAero Research in London, says that it isn't a surprise that UAE carriers are on those lists.

"UAE airlines almost always feature in the top rankings for safety because they value the equipment that they fly their passengers on each and every day," he told Khaleej Times on Thursday.

"All airlines do; but for the UAE, where airlines have expanded rapidly in the last couple of decades, it's an amazing feat that they rank so highly while inducting so many new aeroplanes."

There's little benefit to adding luxurious cabins if maintenance, security and safety protocols as well as routine engineering schedules are not adhered to, he stressed.

"And with the UAE itself sporting MRO activities as well as through companies like Strata, which supply components to Airbus and Boeing directly, airlines here have harnessed that tech-change to ensure that their fleets have the highest redundancy and safety checks at every possible chance," Ahmad added. "That translates into passenger confidence - and we can see the brand and loyalty strength across Emirates, flydubai, Air Arabia and Etihad; it's no surprise that each year, they all fly more and more passengers across their network."

In making its selections, AirlineRatings.com editors and its industry advisors take into account numerous critical factors that include: Audits from aviation's governing bodies and lead associations, government audits, airline's crash and serious incident record, fleet age, financial position and pilot training and culture.

"All airlines have incidents every day and many are aircraft or engine manufacture issues instead of airline operational problems. And it is the way the flight crew handles incidents that determines a good airline from an unsafe one. So just lumping all incidents together is very misleading," said Thomas.

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